I stayed at the Chatwel on a layover in NYC. Travelers can always trust a Luxury Collection Hotel to deliver great service, comfortable accomodations and quality products. The Chatwel in Midtown Manahatten is no acception. The staff was very hospital and could not do enough to make sure i was comfortable. I received my normal upgrade as a platinum member and the bell cap enjoyed giving me the tour of the suite room. Features that are becoming standard in high end luxury hotels are all there including the in mirror TV and heated bathroom seats made for a nice touch.
If you like midtown and can afford this hotel it is great. Have a meal at the lambs club resturant and gaze at all the historic photo's of days gone by and the starts of Broadway that used to frequent the joint.