Wow, other reviewers must have been visiting hotel nirvana when they stayed here.
Yes, this was a really nice and extremely quiet, well located hotel.
Was it the finest hotel I have ever stayed in? No. It was plush and cozy, but it also was very dark and had some flaws...
1. The "pool" that is advertised is truly an overblown bathtub.
2. My husband is a Fox news junkie (I know, I know...I still love him though) and he could not watch it on our t.v. in the room...only in the bathroom---quite nice for me, but highly irritating for him. He contacted the hotel and they sent up numerous maintenance guys...two of whom must have thought the room was empty and came barging in without knocking!
3. The concierge was not too friendly and only recommended the typical tourist haunts.
4. An hour before our check out we were contacted via phone by the butler who asked us if we had any last minute needs before check out. Although this was very nice, we were not aware we even had a butler until that last minute call. This was such an obvious ploy by her...she was sniffing around for a tip! That was very transparent.
5. Upon check in and almost every other time we entered the hotel, the doorman was nowhere to be found. We lugged up our suitcases ourselves. At night we walked into the hotel without anybody checking who we were. I understand that one needs a key to work the elevator, but still this hotel is right off of Times Square.
6. Our views (from our two rooms) were dark and looked into a bleak alley. Personally, I didn't mind because we were in the city...but my husband was disappointed and felt the lack of natural daylight was depressing. I guess if that matters to you then you should request a 44th street view.
On the positive side...
1. The two rooms we had were spacious and lovely.
2. The bedding was clean and comfy
3. The staff tried very hard to be accommodating and I could tell that they were really proud to be working there.
4. It was probably the quietest and most private hotel I have ever stayed in. I probably saw 4 other guests during my entire 3 day stay...VERY VERY PRIVATE!!!! I bet celebs LOVE staying here for that reason alone...tiny lobby to walk through and probably only 10 or so rooms per floor.
So, do I recommend this hotel? Absolutely! Was it "Perfect"? Absolutely not. Would I stay again? Possibly, depending on rates and future reviews by other Trip
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City