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“Fantastic stay!” 5 of 5 stars
Review of Hilton New York Fashion District

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Hilton New York Fashion District
4.0 of 5 Hotel   |   152 West 26th Street, New York City, NY 10001 (Chelsea)   |  
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Ranked #157 of 464 Hotels in New York City
Kittery, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic stay!”
5 of 5 stars Reviewed January 31, 2013

We arrived earlier than the check in time and the staff was gracious enough to let us check in early. Even if we weren't able to check in early they told us they would hold our bags for us which is a big plus in the city. Impressed with the security of the hotel, valet parking, very clean rooms and wonderful bed plus a nice size bathroom. This has become our go-to hotel in NYC!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,260 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
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Buenos Aires
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed in the Hilton for one week. We arrived very early in the morning and they offered us a room pretty soon.
Our room was large and with a tasteful decoration. First class matress, pillows and linens. The service was very good and people in the reception very friendly.
The hotel has a small and croweded lobby. They have very good security mesures to get into the rooms, only guests could get in the elevator with the same card that is used to open the room door.
The hotel is not in the most beutiful block of NYC but is very convinient for using public transportation.
This Hilton is a good choice for its reasonable price and confort.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 30, 2013

We stayed in this hotel over the Thanksgiving period and found it to be a great place to get our heads down after lots of shopping and sight seeing. You are only a short walk from Macys and the subway is not far, although it is a nice walk up to Times Square. The Hotel has a newish look about it and great restaurant on the side. Also close for a good night out in the meatpacking district.
Ps - also good tv channels to watch while getting ready :)

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stayed here for a short trip to New York. Central location and great rate made it perfect. Reception was very friendly. Room was very clean. Only negative was you had to wait for security to use the elevator, a new access control system is being implemented.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doral, Florida
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 29, 2013

I loved this property. From the decor, to the finishings and furnishings, to the friendly staff and great location, it all came together wonderfully during a last-minute business trip. The property also has a great roof-top lounge and a very decent steakhouse (RARE) on the ground floor, which made late work days a lot less stressful!

I usually stay at the Millennium Hilton at the World Trade Center site, but I have to say that this property offered a much more convenient place to stay - allowing more walking access to neighborhoods, and easier cabs at night (NYC cabs tend to abandon the Financial District late at night!).

Little niceties for Hilton HHonors VIP members included a welcome treat of wine and snacks at check-in and bottled water.

The biggest drawbacks would be the tiny rooms (even for NYC) and the views, which, due to the property's location, unless you were on the highest floors as I was, would be of more buildings, and even the offices next door were "in your face" as the building is set back from the sidewalk. From my room I had an excellent view of the Empire State Building and the Garment District.

Room Tip: Be sure to get a room high up, if not on on the top floor!
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Providence, Rhode Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 28, 2013

When we arrived to the hilton this past weekend in NYC, we thought that the property was going to be awesome since they give you 24 hr room service, and they had great reviews of the hotel. We were surely mistaken when we arrived. First we had to wait until check-in time, totally reasonable since we arrived 1 1/2 hrs early. However, when the check-in time came around we were still unable to check-in someone was still in one of the rooms, and they were still cleaning the other room, mind you at check-in time they are still cleaning when check out is at 12pm and check-in is at 3pm. We said okay fine just let us know when the rooms are available. We were expecting at 6:00 we would be getting a call from the hotels that the rooms were all set and ready to be checked it. To me, this is ridiculous waiting 3 extra hours when they should have already been all set. Next we get to our rooms one of them smells like smoke. It is a non-smoking hotel know we knew why they had to have "extra" time to clean one of the rooms. It smelled pretty gross for someone who doesn't smoke. When we look at the menu to make sure room service was 24hrs, the staff had no idea what we were talking about. We thought it was our mistake looked on the website and it clearly states 24hr room service provided. The only thing nice about this hotel is the resturant next door called Rare. They have pretty good food and good drinks. I would not recommend anyone to go to this hotel even if it was for a weekend like we did. Horrible.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review, January 30, 2013
Thank you for taking the time to share feedback and experience at Hilton New York Fashion District! I apologize that we were unable to meet your expectations during your most recent stay with us. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. Please let me know the next time you are planning a visit to NYC so that I can ensure an exceptional stay. I hope for a chance to regain your confidence in us.

Ahram Suh
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 27, 2013

Stayed on 1/14/13. Pleasantly surprised with the free red wine served at check in with little goody bag of treats. I learned there was a catch - but more of that in a bit. This property is very trendy - one of the most interesting branding designs I've seen in a HIlton property. The vibe was hip and groovy but not in an rude or unapproachable way. Reserved through Hilton.com for the best price - about $30 less than nearby properties. Well worth the $199.

The check in staff were great - I did receive 2 bottles of free water as a HHonors member at check in. Unfortunately I had an early flight and couldn't take up the offer for a free breakfast voucher. I regret not going immediately up to the rooftop bar to check it out - and I ended up being out too late to see it that night. But I imagine that if its anything like the rest of the property, it's a great hang out spot.

After check in, the fun started. The elevators were haywire. Unfortunately, a staff member with service key, was running the elevators manually, old school. To get a lift back down from your room, you had to call down to the front desk for a lift. Inconvenient. But the staff were in such positive spirits through this, probably huge pain, that it wasn't a problem.

Had a great burger with belgian style fries and drinks at the adjoining restaurant, Rare. Probably one of the top 5 burgers I've had.

Check out at 5am the next day was fine - as was the valet elevator services from the 21st floor. The doorman had to run out to 7th Ave to Flag a cab for me, but it all worked out fine.

Overall, an excellent stay due to the great staff and neat digs of this unique HIlton.

Room Tip: Like everywhere else in NYC, the higher up the better the views. But its a newer property so you pr...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review, January 30, 2013
Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We always strive to put guests first and provide a warm and engaging service to all our guests. We would very much look forward to a future opportunity to welcome you back and deliver another excellent service. Thank you for staying at Hilton New York Fashion District!

Ahram Suh
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New York Fashion District

Address: 152 West 26th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#95 Business Hotel in New York City
#105 Luxury Hotel in New York City
#128 Romantic Hotel in New York City
#137 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton New York Fashion District 4*
Number of rooms: 280
Official Description (provided by the hotel):
Be fashionable. One of New York City's newest hotels, Hilton New York Fashion District offers stunning design, exemplary service and four-star amenities in the heart of the fashion capital of the world. Located on West 26th Street in one of Manhattan's most remarkable neighborhoods, Hilton New York Fashion District is steps away from the Fashion Institute of Technology, The Empire State Building, Herald Square and the renowned Macy's flagship. ... more   less 
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Also Known As:
Hilton New York Fashion District Hotel New York City

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