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Hilton New York Fashion District: Traveler Reviews

4.0 of 5
152 West 26th Street, New York City, NY 10001 (Chelsea)
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Hilton New York Fashion District
Ranked #143 of 432 hotels in New York City
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1,405 reviews from our community

Traveler rating
    586
    585
    170
    43
    21
See reviews for
Families
179
 
Couples
507
 
Solo
134
 
Business
279
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Buenos Aires
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed January 30, 2013

We stayed in the Hilton for one week. We arrived very early in the morning and they offered us a room pretty soon.
Our room was large and with a tasteful decoration. First class matress, pillows and linens. The service was very good and people in the reception very friendly.
The hotel has a small and croweded lobby. They have very good security mesures to get into the rooms, only guests could get in the elevator with the same card that is used to open the room door.
The hotel is not in the most beutiful block of NYC but is very convinient for using public transportation.
This Hilton is a good choice for its reasonable price and confort.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask segoviaBuenosAires about Hilton New York Fashion District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Hotel, Very clean and good spot”
5 of 5 stars Reviewed January 30, 2013

We stayed in this hotel over the Thanksgiving period and found it to be a great place to get our heads down after lots of shopping and sight seeing. You are only a short walk from Macys and the subway is not far, although it is a nice walk up to Times Square. The Hotel has a newish look about it and great restaurant on the side. Also close for a good night out in the meatpacking district.
Ps - also good tv channels to watch while getting ready :)

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Kristina B about Hilton New York Fashion District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great Value”
4 of 5 stars Reviewed January 29, 2013

Stayed here for a short trip to New York. Central location and great rate made it perfect. Reception was very friendly. Room was very clean. Only negative was you had to wait for security to use the elevator, a new access control system is being implemented.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BCDK about Hilton New York Fashion District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doral, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Great location, excellent value (at the time) but rooms are tiny”
4 of 5 stars Reviewed January 29, 2013

I loved this property. From the decor, to the finishings and furnishings, to the friendly staff and great location, it all came together wonderfully during a last-minute business trip. The property also has a great roof-top lounge and a very decent steakhouse (RARE) on the ground floor, which made late work days a lot less stressful!

I usually stay at the Millennium Hilton at the World Trade Center site, but I have to say that this property offered a much more convenient place to stay - allowing more walking access to neighborhoods, and easier cabs at night (NYC cabs tend to abandon the Financial District late at night!).

Little niceties for Hilton HHonors VIP members included a welcome treat of wine and snacks at check-in and bottled water.

The biggest drawbacks would be the tiny rooms (even for NYC) and the views, which, due to the property's location, unless you were on the highest floors as I was, would be of more buildings, and even the offices next door were "in your face" as the building is set back from the sidewalk. From my room I had an excellent view of the Empire State Building and the Garment District.

Room Tip: Be sure to get a room high up, if not on on the top floor!
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask zaxe about Hilton New York Fashion District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Weekend Nightmare!”
2 of 5 stars Reviewed January 28, 2013

When we arrived to the hilton this past weekend in NYC, we thought that the property was going to be awesome since they give you 24 hr room service, and they had great reviews of the hotel. We were surely mistaken when we arrived. First we had to wait until check-in time, totally reasonable since we arrived 1 1/2 hrs early. However, when the check-in time came around we were still unable to check-in someone was still in one of the rooms, and they were still cleaning the other room, mind you at check-in time they are still cleaning when check out is at 12pm and check-in is at 3pm. We said okay fine just let us know when the rooms are available. We were expecting at 6:00 we would be getting a call from the hotels that the rooms were all set and ready to be checked it. To me, this is ridiculous waiting 3 extra hours when they should have already been all set. Next we get to our rooms one of them smells like smoke. It is a non-smoking hotel know we knew why they had to have "extra" time to clean one of the rooms. It smelled pretty gross for someone who doesn't smoke. When we look at the menu to make sure room service was 24hrs, the staff had no idea what we were talking about. We thought it was our mistake looked on the website and it clearly states 24hr room service provided. The only thing nice about this hotel is the resturant next door called Rare. They have pretty good food and good drinks. I would not recommend anyone to go to this hotel even if it was for a weekend like we did. Horrible.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by bella24730 for New York City
Ask bella24730 about Hilton New York Fashion District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this review
January 30, 2013
Thank you for taking the time to share feedback and experience at Hilton New York Fashion District! I apologize that we were unable to meet your expectations during your most recent stay with us. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. Please let me know the next time you are planning a visit to NYC so that I can ensure an exceptional stay. I hope for a chance to regain your confidence in us.

Ahram Suh
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New York Fashion District

Also Known As:
Hilton New York Fashion District Hotel
Hilton New York Fashion District Hotel New York City
Address: 152 West 26th Street, New York City, NY 10001
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Wheelchair access
Hotel Style:
#77 Romantic Hotels in New York City
#83 Luxury Hotels in New York City
#101 Business Hotels in New York City
#114 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Be fashionable. One of New York City's newest hotels, Hilton New York Fashion District offers stunning design, exemplary service and four-star amenities in the heart of the fashion capital of the world. Located on West 26th Street in one of Manhattan's most remarkable neighborhoods, Hilton New York Fashion District is steps away from the Fashion Institute of Technology, The Empire State Building, Herald Square and the renowned Macy's flagship. ... more   less 
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