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“Be careful of this agency” 1 of 5 stars
Review of Valentine Rentals @ 180th St

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Valentine Rentals @ 180th St
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715 West 180th, New York City, NY 10033 (Manhattan)   |  
Hotel amenities
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Be careful of this agency”
1 of 5 stars Reviewed June 27, 2012

mismanaged group.Be cautious and dont use their online credit card form. It isnt secure. This review is not about a specific location but about their poorly mnaged operation

see my issues...

I was sent the wrong paperwork and it took 2 weeks for someone to get back to me only to find out after I mailed it in I get an email saying it wasnt available

I will mention my original contact had a family emergency..but I called week of June 4th..spoke to someone who said they would take care of it in her absence…no one did
then my original contact gave me a number to call…called that and no reply...2 weeks go by

Their credit card is completely unsecure…no way I would put my CC on a form that doesn’t use the https: security …my credit card can easily be compromised using the generic form they use…As as a company they should really look to a secure form

What I was sent on June 4th was info to reserve an apt as follows…not the one I asked for

121-131 Fort George Ave – Reserve

And the contract was for another client…2 weeks went by until I got the right info only 2 be told that it was no longer available

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Service
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4 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 18, 2011

Location is in a somewhat nasty neighborhood and, make no mistake, very far from midtown. But the subway station, where the express trains which take us very quickly to connections to major tourist spots stop, is very close to the apartment.
The apartment is very comfortable for 6 people. Well equipped and clean. But needs further maintainance. There are points where the paint is peeling or moldy. Some walls had unfinished painting. The floor in the diningroom, corridor and bedrooms seemed to have had its cover torned out and now an uneven and rough wood floor is there, with dangerous and projected ends and pins.
The staff is extremely friendly and helpful. Very efficient.
The photos leave a much better impression than the reality, as always occurs on the Internet, but the cost-benefit balance was what we expected.
We were pleased in the overall.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valentine Rentals @ 180th St

Address: 715 West 180th, New York City, NY 10033
Location: United States > New York > New York City > Manhattan , Upper West Side
Hotel Style:
Ranked #119 of 186 Specialty Lodging in New York City
Number of rooms: 5

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