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Comfort Inn Lower East Side: Traveler Reviews

2.0 of 5
136 Ludlow Street, New York City, NY 10002 (Lower East Side)
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Hotel amenities
Comfort Inn Lower East Side
Ranked #133 of 432 hotels in New York City
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402 reviews from our community

Traveler rating
    189
    153
    43
    6
    11
See reviews for
Families
86
 
Couples
92
 
Solo
63
 
Business
80
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
sarflondongirl
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Exceptional customer service”
5 of 5 stars Reviewed February 23, 2013 via mobile

Love this gem of a hotel. Clean comfortable rooms in the heart of LES. Quiet with all the amenities you need including fridge, hbo, blackout curtains etc.

Cannot recommend the staff highly enough, started with a cheerful friendly welcome, and an upgrade on an early check in.... This level Of service continued throughout my stay .

I was even gifted one of the receptionists personal phone chargers as I'd forgotten my adaptor - nothing too much trouble for this team!!

Will def be returning!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sarflondongirl about Comfort Inn Lower East Side
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Great value an location poor customer service”
2 of 5 stars Reviewed February 21, 2013 via mobile

This hotel is really good in terms of cleanliness and location wise it is ok except me nor my girlfriend was too fond of the morning front desk lady she was very unprofessional and it felt as if I was talking to someone on the street. Besides her I had no complain with anyone else at times my room key did not work but I guess it was technical problems. Main thing is this that I will be coming back soon and most likely to this hotel but if it were up to me I would rather not deal with her when I check in or out.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jon825 about Comfort Inn Lower East Side
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn L, Manager at Comfort Inn Lower East Side, responded to this review
February 22, 2013
Dear Guest,
I am the manager of this hotel and read your review about front desk staff, we take all comments very seriously and try to take care of them right away. I am pleased to know that you love this hotel and you will be back soon. I can assure you that you will be greeted by the staff in a very professional way. Thanks for choosing Comfort Inn Lower east side.
See you soon.

Manager,
comfortinn.ny@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, New York
1 review
“Comfort Inn Lower East Side NYC”
4 of 5 stars Reviewed February 21, 2013

The location is good for all outings in this area and the staff was pleasant and helpful. Our room, although small, was clean and the bed was comfortable. We were on the first floor which was a little noisy with lobby chatting but not excessive. Could have used a shelf in the bathroom for my makeup and toiletries.

Room Tip: First floor is a bit noisy as you can hear the people talk in the lobby but not bad.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask maddymo about Comfort Inn Lower East Side
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Minnesota
1 review
“Friendly, love staying here!”
5 of 5 stars Reviewed February 21, 2013

Love this hotel! Has everything I need when I go to Lower East Side. Nice bed, TV, large bath, hot breakfast. The people behind the desk are very helpful with directions, texi service & very friendly. Was very happy when Jasmine remembered me. Will go back again. Close to the person I go to visit.

Room Tip: I like main floor, no waiting for elevator, close to front doors.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Barb C about Comfort Inn Lower East Side
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Best hotel experience I have ever had.”
5 of 5 stars Reviewed February 21, 2013 via mobile

Our stay in the Lower East Side Comfort Inn was a very special one, especially thanks to one person. Jasmine, the concierge at the front desk, went above and beyond her duties to make our stay one that we will never forget. In the days leading up to our trip, Jasmine helped my boyfriend set up a surprise that was waiting in our room when we arrived. The hotel room was beautiful and very clean. Towels were replaced daily, which was very nice. We look forward to staying at this location in the future.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Americanhoney7 about Comfort Inn Lower East Side
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pod 51
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New York City, NY
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Additional Information about Comfort Inn Lower East Side

Also Known As:
Comfort Inn Lower East Side Hotel New York City
Comfort Inn Lower East Side Hotel
Address: 136 Ludlow Street, New York City, NY 10002
Phone Number:
Region: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#39 Business Hotels in New York City
#170 Family Hotels in New York City
Price Range: $$$
Hotel Class:2 star (2*)
Reservation Options:
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