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“Great experiences in NY” 5 of 5 stars
Review of Comfort Inn Lower East Side

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Comfort Inn Lower East Side
2.0 of 5 Hotel   |   136 Ludlow Street, New York City, NY 10002 (Lower East Side)   |  
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Ranked #267 of 461 Hotels in New York City
Kiev, Ukraine
1 review
“Great experiences in NY”
5 of 5 stars Reviewed January 17, 2013

Great location and right in the middle of a popular area for restaurants, bars and nightlife. Lower East side is an up and coming neighberhood and still has some hints of the old days which makes it interesting. The Staff at the hotel is excellent and very helpful and service oriented. Rooms are small, which was expected based on location and size of building cramped between other buildings in this crowded area, but quaint, very comfortable and efficient. I come to NY on business and pleasure regularly and I've always had a helping hand and could count on the staff in resolving business issues. A few times I needed something printed and mailed and aways had the help I need. The downstairs free breakfast room is perfect for a quick eye opener before running out to do sightseeing or other errands in the morning. Great location and I would highly recommend it to anyone wanting to enjoy the Big Apple in all it's aspects.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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553 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Oshawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2013

I found this hotel on line as I have been to New York a couple times before and wanted to stay somewhere different than Time Square. We got to the hotel early and our room was not ready but Angel made sure our bags were in our room as we decided to go walk around because this hotel is in an awesome spot. When we got back our room was set up with our luggage. Nice clean place typical small New York rooms but great value. Really for me and my girlfriend I will say that Angel the maintenance guy made our trip. This guy went beyond with his friendliness and knowledge of the neighbourhood. Not going to lie I think I already miss the guy. I highly recommend this hotel and do yourself a favour and talk to Angel, he's the best! Thanks Angel.....your Canadian friends Craig and Linda

Room Tip: Choose the back of the hotel if you like it quiet
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Planet Earth
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 15, 2013

I was looking for a quiet place to sleep in LES for a late night of music, food and drink. This is right in the middle of all the LES highlights, Mercury Lounge, Katz's deli, Cake Shop, etc....

Had everything needed for a short stay, 2 double beds. Rooms are clean and tiny, but that was expected.

My cousin kept saying, when you move, I'll get out of the way, and vice-versa.

Noisy tiolet, but good flush factor....

Thanks to Jasmin and Peter for their help. I can't wait to re-visit.

Room Tip: If you bring a car (not recommended) use the parking lot their refer you to with coupon. That will s...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 12, 2013 via mobile

Stayed for one night at this hotel the front desk staff were super helpful which we really did appreciate :)
The room was clean and comfy and free breakfast was spot on - 10/10
Great location for 1st time trip to New York will return back to this hotel for sure !
Thanks guys x

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2013

I made reservations for a week during Christmas. I called about a month before my arrival to tell them that I would be arriving late (near midnight) on 12/21. In route, I called again to tell them and was told they already had made a note and that I should not worry. When I arrived, I got a very comfortable, if compact room with a double or queen bed. The room was very clean with a nice bathroom, coffee maker, small refrigerator and flat screen TV. The bed was extremely comfortable with four very plump pillows. Breakfast, which was not gourmet but suited my needs perfectly, is served in the basement from 7-10. When I requested a room change several days later because of some nightclub music, they moved me that very afternoon to a room in the back though the manager said the club would quiet down after Saturday night. He was correct. I also had to call them a few days later because my smoke alarm battery was going out. I had someone in my room within minutes to replace the battery after my return that evening.
The staff couldn't have been nicer or more courteous or helpful. The desk clerk ordered a car for my trip to the airport and it was right on time.
The neighborhood is up and coming, bohemian, hip and a young place with interesting boutiques, cafes, restaurants, and clubs. It's still "in process" but I'd definitely stay here again. It's the best price around for a nice place in Manhattan. And they told me my next stay I will get a 10% discount.

Room Tip: You might request one in the back though I only had one noisy night in the room overlooking the str...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 1, 2013

I made reservations seven months in advance at this hotel making sure I called at least three times during that seven month span to confirm my reservations. Two weeks before our trip to the city I received a phone call from Jasmine explaining that the hotel had over booked and they would have to move me to another hotel. I got very upset (but respectful) and told them I made these reservations many months ago for the reason to be with my entire family at this hotel during the holidays, and that it was walking distance to our wedding venue. I refused to be bumped to another hotel. At no time was I disrespectful, yet I was very upset. Jasmine put a gentleman on the phone whose name is Ashok Kumar Thawani. He proceeded to literally yell at me saying he could do what ever he wanted as far as moving us and he was sick of our wedding party and our attitude. REALLY? Our rooms were paid seven months in advance! When we actually arrived there to check in, Askok Kumar Thawani was there at the desk with his already attitude towards us. It took an hour to check in and again in front of many, many people he continued to talk to us in the most despicable, and disrespectful manner. If we weren't so at his mercy to have a place to stay (it was Christmas time and no room at ANY hotel) I would have walked right out the door believe me. Sticking up for ourselves, again respectfully, is having an attitude? Well Comfort Inn in Lower East I will be sure to tell everyone I come across to never ever stay at ANY Comfort Inn for any reason. Your the lowest of class hotel we have ever stayed at. Your staff except for the girl working in the breakfast area was extremely rude at all times. By the way the rooms were filled with mold and the towels were disgusting.

Stayed December 2012, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 30, 2012

I booked rooms a year in advance and paid 100% upfront.

The week of the wedding, my family was informed that Kumar was moving their rooms to another hotel, without warning.

Many people traveled from cross country and were all treated below animals.

I travel the world and never ever ever have I experienced the total disregard for customer service and lack of compassion for guests.

Kumar brought my sisters and assistant to tears, tears. Imagine that.

This hotel is the rudest, most disrespectful hotel in all NYC.

Comfort Inn? Uncomfortable Inn

Stay away unless you like to be abused

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Lower East Side

Address: 136 Ludlow Street, New York City, NY 10002
Phone Number:
Location: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#182 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Lower East Side 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Comfort Inn Lower East Side Hotel New York City

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