The location is perfect as it is walkable to fantastic shopping and everything in lower Manhattan, decor was stunning, room was perfect, and the shower was a genuine guilty pleasure. My only gripe, (and it could be because I'm from Kauai and everyone is friendly), we walked in and they said "welcome home", but never followed through. We were there for 5 nights, and for a small hotel, they pretty much ignored us as we came and went - Could have been a 1500 room hotel in Vegas. The advise from the concierge was terse, and found to be inaccurate. then a film crew showed up and as we walked by the lobby the staff was very attentive to the "A-listers", the term the doorman gave them. I found that pretty much icky - I don't think its good form to tell a guest that "that person over there" is more important to the hotel than you. All of New York could be this way, so my complaint could be off for the area.
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