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“Meh... Nice hotel but didn't love it” 4 of 5 stars
Review of Crosby Street Hotel

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Crosby Street Hotel
5.0 of 5 Hotel   |   79 Crosby Street, New York City, NY 10012 (SoHo)   |  
Hotel amenities
Ranked #10 of 464 Hotels in New York City
Certificate of Excellence
Annapolis, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Meh... Nice hotel but didn't love it”
4 of 5 stars Reviewed July 6, 2014

We stayed June 27th and 28th. The hotel is beautifully and uniquely decorated. From the time you arrive you are greeted by very friendly valets to help you get bags out of your car; escorted to front desk to check in, and then assist with luggage to your room. Our check- in experience was fine except rooms were not ready @ 1:30 pm. After a few minutes we we're told rooms just became available on the 4th floor. For $600+ a night I would have expected a higher floor. One room was right next to elevator and our second room just down the hall. Both overlooked Crosby St. versus the backside of the hotel overlooking a private garden/patio area. Def preferred our view but heard the garden view side is much quieter. On the 4th floor you def hear the street level noise, even with windows closed. And I could hear our travel mates talking in their rooms from the hallway. Crystal clear. Our room's decor was just mediocre. A bit flat and unexciting with navy and yellow curtains with a matching headboard. The highlight of the room was the bathroom. Very roomy with double sinks and a shower that made you want to stay there all day. Water pressure was phenomenal. And to top it off, towels hang on a warming rack. Beds were so-so comfy. A bit too firm for my liking.
The hotels restaurant was the worst part of the hotel, IMO. Service was really slow. I mean REAALLY slow. You'd think they had to get everything from the dungeon 3 levels underground where the bathrooms reside. The food was absolutely not worth the prices they charge. We started off with the housemade guacamole. Good. Then we shared several items such as the margherita flatbread. Crust was soggy and chewy. Overall taste was bland. Not good. The Reubenini sliders. Basically a Reuben sandwich cut diagonally to make 4 triangles. Just okay. Croque Monsieur... Great if you like bread. The bread was very thick and nestled between two slices was a modest amount of ham. Again, just okay. The highlight was the housemade bar fries. Tasted just like McDonalds shoestring fries. Delicious. $157 later we left very dissatisfied wishing we had walked to the corner and gone to the highly rated Balthazar for lunch.

Overall, our stay was pleasant. Location in SoHo is great. But everything we wanted to do was midtown ( theatre district, Saks, Henri Bendel, Patsy's...) With the exception of the restaurant, the hotel service was top notch. Wouldn't stay again. At these prices would rather stay at the Gansevoort , the Carlyle, The Towers at the New York Palace...

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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546 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
washington, dc
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 5, 2014

The service at the hotel was amazing! The decor in the room is beautiful and the beds are very, very comfortable. The hotel is located on a quiet block and the rooms were quiet too. The breakfast and the lunch were both delicious. We felt like we were in London!

Room Tip: The higher the floor the better but prices go up with the floors.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara, Romania
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

This beautiful hotel in SoHo has it all. The staff is very friendly, decor is amazing, the food is tasty and the drinks at the bar, oh man, just perfect! I was there for an annual conference organized by my firm, they are so good at organizing these!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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south
Level Contributor
3 reviews
5 of 5 stars Reviewed June 28, 2014

What a fantastic stay at this hotel! I visited for two night in May and can honestly say it was the best two nights I have ever had in NYC. The decor is so interesting and fun, the staff was very accommodating and friendly, the room/bathroom was superb, the courtyard was lovely and inviting, the location was amazing. I chose this hotel because I wanted to stay in the Soho area. I couldn't have made a better choice in hotels. Balthazar was practically across the street, Bloomie's just on the next block plus all the other wonderful boutiques within walking distance. I would recommend this hotel to anyone.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 28, 2014

In general, we liked it very much, an exquisite decor in the lounges and room, a wonderful neighbour (Soho) location. What was terrible was the street location: Crosby St is a kind of service way for stores located in Broadway St, and starting at the end of the afternoon it becames packed with lots of huge garbage bags, which are collected by noisy trucks all night long, which was a problem for us because we love sleeping with opening windows (if you do so, ask for a room in the higher floors, we paid a high noise toll by being in a lower one...). Prices are adequate for the level of the hotel and services are ok, meaning they may well be a little bit more attentive to the guests.

Room Tip: if you like sleeping with open windows, don't choose a room in lower floors street front.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2014

The service from every member of the staff was amazing. Everything was anticipated before we asked for it. There is a sitting room for gussets of the hotel that is so comfortable. You really never want to leave...just move right in. Usually we like to eat outside of the hotel. Not here, the breakfast was delicious and reasonably priced. Cocktails were mixed by professional mixologists. And dinner was delicious and memorable. This was a fantastic neighborhood for shopping!

Room Tip: Try a higher floor. Rooms from the 3rd thru 5th look into the neighboring buildings.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed June 24, 2014

Superb location, excellent decor, prices for the bar and restaurant slightly high.
Service not the best but overall an enjoyable stay, if the minor issues weren't there it would be amazing hotel

I'm sure there is better value for money elsewhere in NYC

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crosby Street Hotel

Address: 79 Crosby Street, New York City, NY 10012
Location: United States > New York > New York City > SoHo , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 464 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crosby Street Hotel 5*
Number of rooms: 86
Official Description (provided by the hotel):
Crosby Street Hotel is situated on a quiet cobbled street in the heart of New York's vibrant SoHo neighbourhood. There are 86 bedrooms and suites over 11 floors. Interior design by Kit Kemp reflects a fresh, contemporary style. There is The Crosby Bar, a private leafy garden, guest drawing room, several stylish private event and meeting rooms, a luxurious 99 seat screening room and fully equipped gym. ... more   less 
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