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“Gorgeous hotel, friendly staff, dog-friendly” 5 of 5 stars
Review of Crosby Street Hotel

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Crosby Street Hotel
5.0 of 5 Hotel   |   79 Crosby Street, New York City, NY 10012 (Manhattan)   |  
Hotel amenities
Ranked #13 of 455 Hotels in New York City
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Gorgeous hotel, friendly staff, dog-friendly”
5 of 5 stars Reviewed June 18, 2014

This is a beautiful addition to the neighborhood and the inside has gorgeous artwork for guests to enjoy. Conveniently located and extremely pet-friendly and accommodating. Highly recommend this beautiful space if you're sick of chains and feeling like a number. They offer high-quality service and delicious food.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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439 reviews from our community

Traveler rating
    357
    61
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    7
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • English first
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English first
Chicago
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

Having been to NYC numerous times but typically stay at kind of generic hotel chains, wanted to treat my mother to a fabulous trip and stay at the Crosby Street. Beyond the luxury and top-notch location in Soho, some of the details are what really made this place fabulous and unique:
- Turndown service includes a complimentary Evian bottle for each guest, as well as very pleasant smelling (spa-like) room spray, also these unique French cuff links (at least I think that's what those were)
- The conceirge and staff went above and beyond to accommodate a special request I had for surprising my mom upon arrival w/ a note and bottle of wine; the bell man also ran several blocks during a rain storm to hail a cab for us...these acts are above and beyond what your typical NYC hotel will do
- back Garden is lush, tranquil, and beautifully decorated. It's a gorgeous sanctuary in the city and I haaven't seen anything like it at any other hotel in the city. Building is also rated LEED Gold
- Like many other reviews mentioned, the room is HUGE compared to standard hotel sizes, including a very roomy bathroom. The floor to ceiling windows make the rooms bright and airy and the view from the upper-level floors is AWESOME. I would just sit and look out the window. Bed is also very comfortable.

The only downside is some of the staff seem a bit aloof and snobbish, while others are extremely friendly. I kind of felt like it's luxury boutique hotel kind of catering to the snooty crowd or celeb-type clientele and if you don't fit that mold, you were kind of looked down on. However, this was only a few of the staff and maybe I'm just sensitive (b/c my mom didn't seem to notice a thing). Plus, most of the staff personnel were really, really friendly.

One other thing to note: the Library Room and Honesty Bar are a cool perk, but beware if you actually make your own cocktail. The prices are pretty ridiculous ($20 for a shot of vodka) and I made my own drink pretty stiff and got charged $40 when I was checking out. Sure, I probably had 2 shots in my drink, but I was flabbergasted they actually measured & charged me $40 for one cocktail.

I've stayed at other 5-star hotels in different cities/countries (ex: Esperanza in Cabo, Boca Raton Resort & Club in Florida) and this competes with the best of them. The price is pretty hefty for even their basic room (in fact, the per-night room charge at Crosby is on par w/ the Esperanza - which is on Conde Nast's Best Hotels in the World list) so I think it's a little overpriced for what it is, but that doesn't negate the fact that it is a unique, amazing luxury hotel in Manhattan.

Room Tip: Crosby Street side and higher-level if you can afford it!
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2014

Beautifully decorated spaces in convenient location close to Broadway, restaurants, good shopping, subway and 20 mins walking distance from 9/11 Museum. Funky guest sitting room with honesty bar on ground floor. Pet friendly. Dining room with variety of seating. Delicious breakfast and central sculpture courtyard with relaxed seating for lunch or a drink. Friendly front desk and excellent Conciege. And the down pillows are heavenly to sleep on.

Room Tip: Room 302 near lifT well not the most expensive but quiet, large and full of light. Overlooks sculptu...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We stayed here for 6 nights in May and it is a lovely, lovely hotel. Beautiful rooms, comfy beds, gorgeous and spacious bathrooms, extremely helpful and attentative concierge as well as being in a perfect location. The one let down, was the restaurant staff and the length of time it took on each occasion we went for something to eat to get our food. Staff were snooty at times, and we left feeling they cared more for the guest who weren't staying at the hotel. We stayed in a Deluxe Junior Suite and although lovely and spacious, I wouldn't call it a suite. Having said that, this hotel is a great find, and we would love to come back soon.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We stayed at the Crosby Street hotel for 2 nights. Everyone and everything was great! Staff are genuinely helpful and interested in their guests. Both reception and concierge staff were outstanding. Our room was fine beautifully presented and had great views. We tried breakfast and lunch great! High quality and service! We will definitely be back!

Overall a great location, excellent fit out and presentation and genuine helpful staff.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 31, 2014

This is a lovely, cozy boutique hotel in the SoHo neighborhood of NYC. We come to Manhattan once a year and wouldn't stay anywhere else. The rooms are cozy without being cramped, with beautiful linens and towels and a well appointed bathroom. And the rooms are QUIET, which is saying something in Manhattan. The staff are uniformly helpful, especially Concierge Chris, who invariably goes out of his way to assist us each time we see him. The lounge is an intimate sitting area with bar service if you'd like. Our one quibble: the music in the restaurant is generally too loud and too hip for us at breakfast. However, the staff are generally willing at least to lower the volume while we are there. We recommend the hotel highly -- we will return in several weeks.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wil, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed at this gorgeous place for one week. The rooms are beautyfully designed and spacious. We chose a deluxe junior suite which offered a fantastic view of Soho.
In addition, concierge was very professional - thank you very much!

Room Tip: Deluxe junior suites --> better views
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crosby Street Hotel

Address: 79 Crosby Street, New York City, NY 10012
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 455 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crosby Street Hotel 5*
Number of rooms: 86
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