We had a great stay at the Crosby Street Hotel, the staff and the service are perfect, welcoming and warm. The hotel is very nicely decorated, both the rooms and the public areas, including a very nice terrace. Our room, on the 11th floor had a beautiful view on Soho. The gym is good. Food at dinner and breakfast were very good, sophisticated but not over sophisticated.
If you want to stay in Soho, I would highly recommend this hotel.