The hotel is located in a top spot if you like to be in the Soho area .
i love the deco of the hotel , like all the other hotels of the Firmdale chain ( in London ) the feeling you get when you enter the place is like entering a friends home , the lobby is small and warm , the check in desk is friendly and efficient.
we booked 2 rooms - a Deluxe and a Junior Suite , both rooms were very beautiful the only differnce was in the size , the suite had some more space and was on the upper floor .
the mattress in the room is our #1 in the world - you want to stay in bed for ever , the linens are crisp cotton and the pilowes are perfect . they could do beeter with the bath amenities -the soap is so ordinary ..
the Concierge team is a pro , they have the conections but some times they are looking for the easy work .. they will send you to the restaurants which were "in " last year ( still good ) but they will not pull strings to get you in those hot places you read about now ..
the restaurant and bar - is a lively space very colorfull and with a good vibe .
the food is ok not more .
the service is immaculate , they remember your name and try to please you iwith every request.
we miss a spa badly , the gym is tiny and the equipment is not adequate , we asked for a private trainer , the price they asked for was 275 $ for 1 hour which is way too much !!
there are 2 gyms in the same street but they do not offer you to get in for free - you have to pay ...
the limo sevice through the concierge costs 50% more then you can find alone , same with theatre tickets - they will charge you double then the prices you will pay through the web.
i think that this is a very important point that as a guest you do not need to feel you are being robbed , you pay for the room ( a lot ) and you want to relax and enjoy your stay and the services the hoet can offer .
we will return again but - will watch carefully the charges.
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