I've stayed at this hotel several times - for business and pleasure. The staff are superb and cater expertly to both types of traveller. This trip was with my 15-yr-old daughter who loved it. Front desk staff, who really does everything, are outstanding. Room not ready? Have a glass of wine and a cupcake - on the house. Rooms are huge, stylishly and functionally appointed, quiet and whimsical. Kids will love the bench cushions on the huge sill of the gorgeous floor to ceiling windows. Great place to eat breakfast and watch the world go by. The smallest request is addressed courteously and promptly. No attitude in this boutique hotel. Everyone is a "somebody" and is treated with respect. If there is any area to work on I'd suggest the concierge desk could brush up......of the three who were on the weekend we were there, one was outstanding, one was miserable and surly and the third was knowledgable but curt. These failings, though, are more than balanced by all other staff. If you like the downtown location, I have no reservations about recommending this hotel. Also - the best subway is right around the corner, not to mention Dean and de Luca.....:)

This place is such an oasis of calm and non-ostentatious luxury in Soho. My room was peaceful and comfortable, excellent bathroom (good water pressure, heated towel rack,nice amenities)... this is New York, so nothing to be done about the garbage truck coming by early in the morning. Rooms on higher floors have beautiful cityscape views. Service is attentive. I spent an hour Sunday morning in the guests-only lounge reading the Sunday Times and feeling like a lady of luxury. The place is pricey; drinks and bar food expensive to match. I was fortunate to have been invited for a conference, and would stay here again in a minute... as long as someone else was paying!

From the minute we arrived we loved everything about Crosby Street. The decor is brilliantly cool like all the Firmdale hotels with interesting fabrics, art and objets everywhere. It feels warm and friendly the staff are helpful, knowledgable and obliging, I'm sure the concierge could arrange dinner with Batman. Our room was beautifully furnished and very comfortable with huge windows looking on the street. The bar is a great addition to the NY scene and the restaurant quality is as good for snacks or a la carte and the lounge is terrific. SoHo is an interesting area with a great vibe, shops and restaurants all in walking distance. Well done Crosby Street, can't wait to go back

As a now multiple time guest of this beautiful hotel in trendy SoHo, I can truly say that this place is incredible in all aspects. From the warm and friendly front desk to the wonderful service, The Crosby is a small boutique hotel that is part of the Firmdale hotel group out of London that truly stands out! During our last visit, we arrived quite early and were immediately greeted and told that although my room was not ready, we would be upgraded since the hotel had some open rooms. A nice treat for a regular guest!! Our suitcases were secured and then we were off to explore the great surrounding areas. Visiting Balthazar, a fantastic and very popular french bistro, around the corner for a late breakfast was amazing. We then walked the great streets of SoHo (South of Houston) to just enjoy the sights and sounds of the city. We arrived back to the hotel to be rewarded with an upgrade to a spectacular suite for the evening. The suite was beyond belief and jaw-dropping....impeccable in all ways with enough room to entertain ten or twenty in luxury! Beautiful robes, high end bath materials and superb bedding are all part of the Crosby experience in all rooms! Although we have not eaten in the restaurant, we enjoyed the top-notch lively bar scene. The bar always seems to be hopping! The bartenders are quite imaginative and the atmosphere is cool!
This is a must go to hotel and one that you will not be disappointed in.