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“Location, Style, Comfort, Service - 100%” 5 of 5 stars
Review of Crosby Street Hotel

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Crosby Street Hotel
5.0 of 5 Hotel   |   79 Crosby Street, New York City, NY 10012 (Manhattan)   |  
Hotel amenities
Ranked #12 of 455 Hotels in New York City
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
58 helpful votes 58 helpful votes
“Location, Style, Comfort, Service - 100%”
5 of 5 stars Reviewed November 20, 2012

I've stayed at this hotel several times - for business and pleasure. The staff are superb and cater expertly to both types of traveller. This trip was with my 15-yr-old daughter who loved it. Front desk staff, who really does everything, are outstanding. Room not ready? Have a glass of wine and a cupcake - on the house. Rooms are huge, stylishly and functionally appointed, quiet and whimsical. Kids will love the bench cushions on the huge sill of the gorgeous floor to ceiling windows. Great place to eat breakfast and watch the world go by. The smallest request is addressed courteously and promptly. No attitude in this boutique hotel. Everyone is a "somebody" and is treated with respect. If there is any area to work on I'd suggest the concierge desk could brush up......of the three who were on the weekend we were there, one was outstanding, one was miserable and surly and the third was knowledgable but curt. These failings, though, are more than balanced by all other staff. If you like the downtown location, I have no reservations about recommending this hotel. Also - the best subway is right around the corner, not to mention Dean and de Luca.....:)

Room Tip: I prefer rooms that look onto Crosby Street rather than those at the back of the building. It's...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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456 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston Mass
Top Contributor
78 reviews 78 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 20, 2012

This place is such an oasis of calm and non-ostentatious luxury in Soho. My room was peaceful and comfortable, excellent bathroom (good water pressure, heated towel rack,nice amenities)... this is New York, so nothing to be done about the garbage truck coming by early in the morning. Rooms on higher floors have beautiful cityscape views. Service is attentive. I spent an hour Sunday morning in the guests-only lounge reading the Sunday Times and feeling like a lady of luxury. The place is pricey; drinks and bar food expensive to match. I was fortunate to have been invited for a conference, and would stay here again in a minute... as long as someone else was paying!

Room Tip: High floor to get the views over the city.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stamford, United Kingdom
Top Contributor
99 reviews 99 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 18, 2012

From the minute we arrived we loved everything about Crosby Street. The decor is brilliantly cool like all the Firmdale hotels with interesting fabrics, art and objets everywhere. It feels warm and friendly the staff are helpful, knowledgable and obliging, I'm sure the concierge could arrange dinner with Batman. Our room was beautifully furnished and very comfortable with huge windows looking on the street. The bar is a great addition to the NY scene and the restaurant quality is as good for snacks or a la carte and the lounge is terrific. SoHo is an interesting area with a great vibe, shops and restaurants all in walking distance. Well done Crosby Street, can't wait to go back

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Top Contributor
146 reviews 146 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed November 16, 2012

As a now multiple time guest of this beautiful hotel in trendy SoHo, I can truly say that this place is incredible in all aspects. From the warm and friendly front desk to the wonderful service, The Crosby is a small boutique hotel that is part of the Firmdale hotel group out of London that truly stands out! During our last visit, we arrived quite early and were immediately greeted and told that although my room was not ready, we would be upgraded since the hotel had some open rooms. A nice treat for a regular guest!! Our suitcases were secured and then we were off to explore the great surrounding areas. Visiting Balthazar, a fantastic and very popular french bistro, around the corner for a late breakfast was amazing. We then walked the great streets of SoHo (South of Houston) to just enjoy the sights and sounds of the city. We arrived back to the hotel to be rewarded with an upgrade to a spectacular suite for the evening. The suite was beyond belief and jaw-dropping....impeccable in all ways with enough room to entertain ten or twenty in luxury! Beautiful robes, high end bath materials and superb bedding are all part of the Crosby experience in all rooms! Although we have not eaten in the restaurant, we enjoyed the top-notch lively bar scene. The bar always seems to be hopping! The bartenders are quite imaginative and the atmosphere is cool!
This is a must go to hotel and one that you will not be disappointed in.

Room Tip: If you can afford the luxury, upper floor rooms are very nice!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 14, 2012

I looked at several hotels in this location and went with the Crosby based on the very positive reviews and it lived up to the hype!! It is a modern, fresh, somewhat funky vibe but all very well done. Our room had floor to ceiling windows that encompassed almost an entire wall with black iron mullions and casing.. beautiful. We looked down on the hotel's courtyard and it couldn't have been sexier and yet romantic at the same time. Terrific service checking in and when shown to our room, our very early check out two days later was very efficient also. It balances the allure of a new, hip hotel while still blending in with the area and not feeling cold or trying too hard. I can't wait to come back!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ostend, Belgium
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2012

We had to change our hotel due to Sandy.
Because of his London sisters hotels, although not cheap, we gave this hotel a chance.
And yes, it is like many reviewers stated.
The reception and welcome are like you expected in a friendly way, the neigbourhood and the street are so good. The concierge was the one every hotel is looking for.
There is a room for the guests where they can zip a glass, take a snap (like a bar with sofas).
The rooms are great with floor-to-ceiling windows, decoration in style for anyone who is classic, but also for anyone who likes more the modern things.
Bathroom is clean and functional (by the way: good products).
The breakfast is a very good buffet (unfortanetely no normal bread) or there is a a-la-carte possibility.
One more thing, after one week I still remember the nice smell of the hallway.

Room Tip: backside 5th floor: OK
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 13, 2012

I've stayed at the Crosby Street Hotel twice in the last three years, and I can't wait to come back for a third visit in May. The list of reasons for why I love this hotel are endless. To name a couple...

The location is top-notch. You're smack-dab in the middle of SoHo, on a cobblestone side street, which means you won't have to deal with as much NYC background noise. You're within walking distance to Balthazar, the MoMA design store, Bloomingdale's, Kate Spade, and all the other amazing SoHo boutiques. Want to see a show on Broadway or check out the Met? No problem - it's a $10 cab uptown to hit all those touristy spots.

I also love the British-inspired decor: modern yet classic, sophisticated yet unpretentious, feminine but not girly-girl...overall a fresh take on hotel design. Each room is unique, and its colour schemes are a breath of fresh air. This extends all the way from the lobby to the screening room to the restaurant to the tea room to the gym. These spaces are so unique - no hotel could every recreate this vibe.

Finally, it comes down to those little luxuries: Miller Harris bath products, Dean & Deluca minibar snacks, an honour-system bar, Frette bed linens, complimentary Monocle magazines etc.

If you're a couple, group of girlfriends, or a mom & daughter duo, definitely consider the Crosby. You won't regret it!

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crosby Street Hotel

Address: 79 Crosby Street, New York City, NY 10012
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 455 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crosby Street Hotel 5*
Number of rooms: 86
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