Just stayed at this hotel for one night. Hotel was fine but there was only luke warm water so had a nice cool shower. When I mentioned this on checkout, I was told I should have mentioned this earlier (difficult from the shower !) and nobody else had this problem. Made me feel like I was asking for a rebate. An apology would have sufficed.
We had our office Christmas party at this hotel in 2011 and were thinking of doing the same this year but this has left a bad taste.
Seemed like a nice hotel so it's a pity that it could not the basics right.