My business was cut short here on this trip and the worst part about it was having to leave this hotel. First of all the staff are all brilliant. Naturally chivalrous without being sickly and will bend over backwards and sideways to make you feel comfortable. Crystal, the manager and Director of Operations runs a tight ship and sets a brilliant example, she's superb. The receptionists are wonderful making you feel at home on arrival too. All the rooms are differently designed and are different shapes and sizes and all the beds are too, but are incredibly comfy. There's just such a lovely vibe about the place and it's such a super location, close to mid-town for business yet not far from downtown which is more my area. Its got music and different artists performing every night but if I didn't want that, it was unheard where I was on 10th floor. I would say it is more suited to maturer young people. It is stylish in design and you can see it's been carefully thought out. They behave like they are operating as a 5 star big chain hotel, yet in fact it's got a unique boutique feel. Loved it, dying to go back.
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