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“Sleepless in NYC” 1 of 5 stars
Review of Flatiron Hotel

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Flatiron Hotel
4.0 of 5 Hotel   |   9 West 26th Street, New York City, NY 10010   |  
Hotel amenities
Ranked #261 of 459 Hotels in New York City
Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
“Sleepless in NYC”
1 of 5 stars Reviewed September 10, 2013

This is not a Hotel, It's a Night club disguised as a Hotel. We stayed there four nights in August and were put on the fourth floor. The music from the restaurant is so loud at night that you'll never get a good nights sleep. They brought us the last pair of earplugs left at the front desk but to no avail it was still noisy. We were finally moved to the sixth floor. The band that night must of been even louder because again we had another sleepless night. The employees were very apologetic but there is no way to resolve this situation because the hotel lobby isn't big enough to be separated from the restaurant and the rocking music. I have no idea why tripadvisor gave this place great reviews, it was our families worst nightmare!!!

Room Tip: I can't imagine there is a quiet room anywhere in the hotel
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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493 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Santa Monica, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 4, 2013

We found an excellent deal for Flatiron Hotel and for being very central, the price was fantastic. Nothing standout or special as far as character and atmosphere but comfortable and was what we needed for our last night in the city.
Room and bathroom was spacious, interesting that there was a tv in the mirror of the bathroom. Excellent location next to the NRW train, super easy access to Soho and East Village.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rochester, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Room was comfortable, though small, with lots of gizmos and gadgets. They included a TV in the bathroom mirror, a deluxe shower with shower heads coming at you from all angles (learning curve here), electronic maid service sign, and electric curtains.
Location in Chelsea District is great. A brand new full grocery store with reasonable prices is within a block. Subways aren't too far away. Within walking distance of Penn Station.
The two annoying negatives: no ice machine, so ice has to be ordered from the front desk & delivered to your room. I hate tipping for something like that. Also, it can all take way too much time. I tried for a half hour to get through to the front desk & finally gave up. The next time I approached the front desk in person & ice was delivered about a half hour later - way slow. Second negative: maid did not replenish the in-room coffee. Unfortunately, I didn't notice this until the next morning at 5am when I got up to catch the train. Very sad :-(
They have a nice bar off the lobby with live music & dancing if you're interested in that sort of thing - I used to be in younger days.
My wife & I really like this hotel. We've stayed here twice & will stay here again, but they're a little short of perfect on the small but important things.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chattanooga, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

Great location, reasonable rates. The rooms are on the small side, but they are clean and comfortable. Friendly staff. We spent a long weekend visiting family in the neighborhood and this hotel was perfect. Close to Flatiron Building and Madison Square Park.

Room Tip: Higher floors have less noise from street and nightclub.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
Top Contributor
86 reviews 86 reviews
67 hotel reviews
Reviews in 56 cities Reviews in 56 cities
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed August 28, 2013

1. Hotel is located in a good area for restaurants and accessing the rest of the City.
2. Do not stay on the 3rd floor unless you want to hear the band all night
3. Hotel is in need of remodel, the rooms and public spaces are looking a bit tired.
4. Bed was comfortable and linens were good.
5. Alas hotels are now figuring out people hate paying for wifi and the Flatiron wifi is inclusive in your rate.
6. If the rate was below $200 I would stay here again, otherwise it is not worth the $

Room Tip: Don't stay on the third floor.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2013 via mobile

Our family of 4 spent the weekend in NYC and had a greatbexperience staying at the Flatiron. Staff were helpful and friendly, room was perfect as we're the views. Will be back for sure. Within walking distance of Eataly food gormat shop and Madison Park close by for the children to play in. There are a couple typical diners around for breakfast as well so location is good

Stayed August 2013, traveled with family
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1 review
5 of 5 stars Reviewed August 24, 2013 via mobile

This was a wonderful hotel! What a great location and excellent staff and service. We enjoyed the downstairs bar and entertainment. We didn't find it noisy at all! Loved our room and would definitely choose the flatiron hotel again!!!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flatiron Hotel

Address: 9 West 26th Street, New York City, NY 10010
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #261 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Flatiron Hotel 4*
Number of rooms: 65
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