My wife & I travelled to NYC to see 3 shows in 1.5 days - had never been to this hotel before, but the location looked good. It was an easy walk up from Penn Station to 39th and we got upgraded from our lower floor King Standard room to one on the 24th floor. Only 5 or 6 rooms on a floor. Even though 2403 was right beside the elevator, you couldn't hear any noise from either it or the street. Very surprised by that! Great bed and sleeping conditions. Our only complaint was the cleanliness of the bathroom - the pull-out detail mirror is a great touch, but you could see that everyone used it to floss their teeth in it (yuck) and the wall behind it was covered with plaque (yuck again). Just a bit sloppy on the part of the cleaning staff in this boutique hotel. Still a great experience and will probably become our future base of operations next time we're in town.