We stayed here for our honeymoon for 10 nights. The staff here are so helpful and friendly, you can certainly see that these people love their jobs here and the city, nothing is to much trouble. We were left some goodies in our room for our arrival congratulating us on our wedding, which was a very nice touch. The facebook page this hotel has is so helpful and gives you lots of information on the city and things to do. The rooms and lovely and clean and I cannot thank the staff enough for making our honeymoon special. Our room had a lovely view (30th floor) of the Hudson River on the right and the Empire State Building on the left, perfect to wake up to on a morning.