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“Cool refuge” 5 of 5 stars
Review of Andaz Wall Street

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Andaz Wall Street
4.0 of 5 Hotel   |   75 Wall Street, Entrance on Water Street, New York City, NY 10005 (Financial District)   |  
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Good Morning Sunshine
Ranked #25 of 449 hotels in New York City
Leitrim
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Cool refuge”
5 of 5 stars Reviewed May 3, 2013

Stayed here for 4 nights in April 2013 in room 1122 near the elevator (no noise heard either from elevator or corridor day or night). There was traffic noise from the street both weekend and weekdays in the morning but it wasn't intrusive. The room was big with loads of space for two big suitcases and loads of cupboard/drawer and hanging spaces for clothes, a huge TV, very comfy big bed, crisp white linens, a window seat and lounging chairs, black-out curtains managed from bedside controls, different lighting levels (all, working, romantic) also controlled from the bedside switch, air conditioning. The bathroom toiletries (CO Bigelow) were lovely, generous sizes and the huge shower was hot and powerful (didn't like some of the hand towels which were the non-absorbent type but the huge bathtowels, robes and slippers were great). The free minibar had enough bottled water for two people for the day and a few soft drinks cans, also OJ, bar of dark chocolate, granola bar, bag of crisps replenished each day if you managed to eat them. The alcohol prices for the items in the minibar didn't seem exorbitant. We had breakfast one morning in the Wall & Water restaurant- the buffet was $26 per person (cereal, granola, yoghurt, cheese, fruit, bread, bagels, pastries, cold shell fish) and fresh fresh OJ and machine coffee (not drip coffee) with refills served to your table (server was very pleasant). You could get a take-out coffee for $2.50 when leaving - also there were many listed items - egg dishes, etc. for additional ($10-20) but you could have the buffet in addition to these for $18 extra. The bill added on service charge so for 2 the breakfast came to $64.42 with taxes. You could get take out breakfast (granola, fruit, pastry) from a local shop and a coffee in a nearby shop for less than $20 dollars for the 2 of us. One thing lacking from the room was a coffee machine. The staff were charming and helpful. There was a laptop & printer available in the lobby for use by guests which was handy for booking/printing confirmations (for website discounts for some things like the NY Pass, Greyhound tickets). Staying in lower Manhattan was not a problem - we stayed here as the rate was good and moved to the East Village as planned for a different taste of NYC after 4 nights. We used a mixture of NY water taxi one day, walking and subway/buses and felt that there was lots to do while we were around the area (easy walk to 9/11 memorial, Pier 17/South Street Area, Century 21, City Hall, Fulton St, Staten Island ferry, cycling to Brooklyn ....) and lots of eating options and bars as well (Stone Street, South Street area didn’t have everything open following the Sandy floods – we found a nice Italian “Acqua” round there though). All in all it was a cool, comfy, clean place to stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kary T, Manager at Andaz Wall Street, responded to this review, May 10, 2013
Dear OPMC,

Thank you for your review and for highlighting so many positive points experienced during your stay at Andaz Wall Street. We are happy to read that you felt welcome and enjoyed all the ammenities in your room, as well as all the popluar sights New York Downtown has to offer. We look forward to welcoming you back soon.

Kind regards,
Kary Takach
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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London, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 1, 2013

I have been to NYC countless times and I have my favourite places to stay, however travelling with my partner this time for our anniversary I was recommended the Andaz on Wall Street. An odd choice some may say, with its corporate image through the Hyatt. However, corporate is what it's not. On arrival, check in was fresh and swift with iPad adorned hosts. In a very opulent reception. Our request for a higher floor was also given. As well as a complimentary upgrade. and Oh wow!!! This hotel room was one of the best i have stayed in. Clean, modern, comfortable. From the delightful free minibar selection to the HUGE and I mean HUGE bath, only downside to that was how long it took to fill, but we werent in a rush. We enjoyed the huge television wrapped up in our complimentary bath robes and mood lighting. Very romantic indeed. The bed was super comfy and also huge Always taxis outside the hotel and we enjoyed the walk or short rides away to the rest of Manhattan. The staff couldn't be any more helpful, even bringing me plasters to our room when I had blisters. We enjoyed drinks at the hotel bar, which was lively with tasty cocktails and great service. We cannot wait to come back to the Andaz, truly a fab find!

Room Tip: Just book and come here!!!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed here May 2012 for 4 nights and it was the only place we considered for our return visit last week, just got home April 29th. So this is up to date....Do yourself a favour and stay here !!! All staff in every area are the most friendly and helpfull, the only thing we missed was free tea or coffee bar in reception at night, but in fairness one of the girls gave us a card to have free coffee in restaurant, and anyway the room minibar soft drinks and chocolate are free !! The Andaz is in a great area to visit Wall street, Staten Island,and Battery Park where the tour buses and subway stations are. Missing the place already and we`ll be back.

Room Tip: We stayed in a suite last year and a double double room this year , a little less space but same qua...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kary T, Manager at Andaz Wall Street, responded to this review, April 30, 2013
Dear Alex M,

On behalf of all Andaz Wall Street team members I thank you for choosing us again. We appreciate your loyalty, as it is the greatest reward possible for us. We regret that the coffee service in the lounge was not available for you, but are happy to hear that you enjoyed all the other complimentary amenities we have to offer. We are looking forward to welcoming you back.

Kind regards,
Kary Takach
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

While the financial district isn't the most convenient neighborhood for 48 hours in NYC (especially after the damage from Hurricane Sandy), this awesome hotel makes the extra cab fare to other parts of Manhattan worth it. Spacious, modern rooms. Very comfortable beds. Cool shower and bath tub. We would definitely stay here again.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2013 via mobile

We stayed at the Andaz for 2 nights and it was great, checking in and out was fast and efficient, the rooms were clean, spacious, and modern!! The shower was especially nice!! The soft drinks in the mini bar were free and re stocked daily!! Can't fault it, really great stay!!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 25, 2013

My wife and I stayed here for our first trip to New York in November 2012. We were a ittle concerned as it was only a few weeks after Superstorm Sandy and although there was some skirting board missing in reception and the basement gym was closed the rest of the hotel was brilliant and, we thought, very stylish.

Being down near Wall Street it is a little bit of a journey to Times Square etc but there are subway stations nearby and they are no trouble.

Our room was brilliant and although the window from the bath to the bed was a little odd it all worked nicely.

One other thing, as it is in the financial district the room rates and the reverse of others, in that it is cheaper at weekends than it is during the week. Worth remembering if you are coming for a short city break.

PS - Leo's Bagels just around the corner was brilliant. We went every morning...

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kary T, Manager at Andaz Wall Street, responded to this review, April 30, 2013
Dear Andrewc728,

Thank you for taking the time to share your feedback. Knowing that you enjoyed your stay at Andaz Wall Street a couple of weeks after Hurricane Sandy makes us very proud. We hope to welcome you back again in the near future.

Kind regards,
Kary Takach
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 21, 2013

This is my second visit to this hotel and my third Andaz. I love this new Hyatt concept. It is on the order of Starwood’s W hotels but without the excruciating music. You might say it is a W Hotel for grown-ups. You get the advantage of the great Hyatt loyalty program but the style of a boutique hotel. Staying at the Wall Street location on the weekend usually provides excellent value because the business travelers are not there. Terrific breakfast in the Wall & Water Restaurant. Unqualified praise for the enthusiastic and friendly service. I might mention In Room Dining’s Megan for providing particularly good service with a great attitude. Hotel please take note: One thing – I loved the Espresso machine for complimentary coffee drinks in the lobby. That has disappeared and - with no in-room coffee machine - one must purchase a cup of coffee to go in the restaurant.

Room Tip: Of course in Downtown New York, the is street noise. Get as high a floor as possible
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kary T, Manager at Andaz Wall Street, responded to this review, April 25, 2013
Dear 60713DavidC789,

Greetings from New York City and thank you very much for choosing our hotel again! We are pleased to hear that on the whole you enjoyed your stay. We too regret that the complimentary coffee service in the lounge was not available during your stay. We hope to see you on future visits to New York City.

Kind regards,
Kary Takach
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Andaz Wall Street

Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#8 Business Hotel in New York City
#17 Luxury Hotel in New York City
#17 Romantic Hotel in New York City
#30 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz Wall Street 4*
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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