Our vacation started with great warm heart felt greetings from the Front Desk associates, from the moment that we arrived everything has been terrific and most pleasant. We absolutely ADORED-Miss Perry- her warm smiles, conversation and her wicked hot chocolates that greeted us each evening as we celebrated our anniversary and birthday celebration. We loved our room upgrade to the Andaz Large King with the separate bath and shower...and not to mention the padded window sitting area. The only thing we were little bit baffled by during our stay was the breakfast service received from the restaurant associates each morning were very cold and impersonal...This was a sharp contrast from the the rest of the hotel team. Overall, we LOVE our ANDAZ experience and its a shame, only at selected locations in the US, that you can find ANDAZ properties.

Service quality was excellent, rooms are silent, next to the metro station (and to Tiffany Wall Street), room perfect, big and spacious. Great muffins and cookies for breakfast, wine glasses at aperitif time. Personnel efficient, very kind and skilled. The perfect place for a holiday or a business trip.

Overe the past 10 yrs, I've stayed in real dives in the area for the same rate. Maybe I lucked out on the rate in the financial district due to the aftermath of Superstorm Sandy. Whatever the case may be, I saw that the Andaz was available at our corporate rate (based on one week's notice) and saw that the Tripadvisor ratings were really good, so what the heck, I booked it for me and my associate. It was a little difficult to locate, maybe the signage could be better, but the moment we walked into the lobby and looked around for the nonexistent check in desk, we were greeted by friendly staff with iPads who proceeded to check us in at a record time. The lobby was large by lower Manhattan standards, and the modern decor was striking. Super clean and welcoming, and the lounge looked really cool!

Headed up to the room, skeptical that when got off the elevator there would be an entirely different story lurking above the lobby level, but I was wrong. The hallway was clean, and the decor matched the lobby level. Got a kick that the room number sign also projected on the wall below it, how cool is that?

Took about 30 seconds to realize that the room key was actually a fob to swipe above the door knob... duh! Just glad other guests did not see me fumbling. After finally figuring out how to actually get into my room, I was immediately blown away by the size of my basic room considering this was lower Manhattan. I could actually wheel my suitcase into the foyer without feeling like I was in a cave. I clicked on the mood lighting, which lit up the whole room, and saw that the large LED TV was on with a cool cosmic background and a personalized note welcoming as a guest. The room decor matched the lobby and hallway, very clean, minimalistic and modern, the way I like it. Plenty of cabinetry to hangup the monkey suits and store the suitcase. Pergo like flooring and richly tiled bathroom was also a nice touch.

The living area was great, lots of room and plenty of outlets for the various electronic devices, including pop-up charging station at the desk. There was a glass wall that brought in ambient lighting from the bathroom. And the bathroom ... large glass bowl sink (took a minute to figure out that soap dispenser was actually the water handle, I'm slow), very spacious, nice fixtures, and a SUPER large shower, complete with sitting stool, dual water fixtures, and soap and shampoo products that were the best I've used in a hotel.

Oh, did I mention the the refreshments? The fridge was stocked with beer, soda, tea, seltzer and bottled water. There were also snacks and oversized mini bar booze bottles. All, except the the alcohol, was included with the room rate.

Did not hear neighbors or any activity in the hallway, though at 4 a.m. I was woken up by the sound of trucks and other activity in the streets. Was on the 16th floor, but there was a lot of post Sandy cleanup going on. No worries, NYC and their peeps are the best.

Only other hitch was that there was a private function going on in the lounge one night. Came back to the hotel and there was a young man passed out in his own sickness in the elevator lobby, with hotel staff trying to assist him and guests with getting past the damage. Again, no worries, nothing but the guy's own doing.

The only knock I could make is that there is no in room coffee, and none in the lobby. Also, wish the room had an iron and board. The wifi was a little glitchy as it is in most hotels, and every building I entered was having trouble with wifi following Sandy. Otherwise, LOVED this place and would recommend to anyone traveling to lower Manhattan.

We stayed at this great hotel the week it opened after the post Sandy clear-up so unfortunately some of the hotel services were restricted. Without wanting to repeat the content of all of the positive reviews, the only criticism I have is that we stayed in the hotel for a week, and there is no drawer space for storing anything that doesn't hang in the walldrobe. Therefore we had to more or less live out of a suitcase which wasn't ideaL considering the space available in our room.
Other than that, hotel well located. Although down in financial district, hotel is about 150 yds from the Wall Street 2/3 subway lines, and therefore only 10 mins from Times Square. Would strongly recommend