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“Pinch me - can this be real??” 5 of 5 stars
Review of Andaz Wall Street

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Andaz Wall Street
4.0 of 5 Hotel   |   75 Wall Street, Entrance on Water Street, New York City, NY 10005 (Financial District)   |  
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Ranked #41 of 460 Hotels in New York City
Certificate of Excellence 2014
Harrisville, NH
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Pinch me - can this be real??”
5 of 5 stars Reviewed July 12, 2011

My wife and I spent one night at the Andaz Hyatt this past Saturday. The service was superb, the room was spacious and very comfortable with the sorts of amenities that I rarely splurge for. In this case it was no splurge at all - the room rate was downright reasonable - $205 / night which included a $50 credit (per couple) towards their excellent hearty brunch. The decor in the room was similar to a W Hotel I stayed in recently, complete w/ large soaking tub, rain forest like separate shower, huge desk w/ built in hookups for internet, power plugs, etc. The refrigerator was fully stocked - help yourself to anything - you only pay for the booze! Free chocolate bars, granola bars, chips, Saratoga bottled water, soda, etc! The room utilizes mobile and rotating furniture modules that i had never seen before - very cool. There was also a complimentary coffee / wine bar in the lobby. I have heard of exceeding expectations - but this was outrageous!!
And don't let me forget to mention how helpful and professional all the staff were - from lobby to maid service to dining room. Oh yeah, Wall Street is kind of a cool place to stay.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 10, 2011

Great NYC hotel. Have stayed at many and this one is top of the line. Very clean and modern. Staff was very friendly. Nice wine reception every evening plus complimentary beverages and snacks for your room. Large rooms by NYC standards. Great place to stay for a weekend get away or for business.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Kisco
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 10, 2011

Stayed here for a downtown wedding and found many good points and some odd ones. The good: extremely comfortable bed, great rain shower, free internet, free soda and snacks in the room plus free cappuccino and cookies in the lobby. The bad: terrible lighting in the room and bathroom (impossible to put on makeup!), black bathroom tiles that make you wonder how clean that shower really is, unnecessarily hip light switches and hidden mirrors that make a challenge out of simple acts, and a clock radio that woke us up early (shame on housekeeping which should always turn it to "OFF" after guests check out) and was so complicated we couldn't figure out how to disable it. The lobby is a happening place with young pleasant people to check you in and make you comfortable, but no doorman so getting a taxi can involve some hunting on your own. They have no parking so you're on your own. We parked 4 blocks away for $36 for 24 hours, the best internet deal available.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozark, Missouri
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 8, 2011

We spent three nights here over the Fourth of July weekend. Service was good, especially so in the restaurant. The room was clean, although some finishes are showing a bit of wear already. The bathroom lighting is woefully inadequate for applying makeup; this dark lighting/dark tile design seems to be the hot ticket in hotel decor lately. The hotel was SUPER QUIET and the air conditioning worked beautifully w/o all the racket of those old wall units. The bed was firm for sure, but we slept like kittens. The location was great--no crowded sidewalks, close to the water, and steps from buses and the subway. If you have stayed in any other hotels in NYC, you will be astounded at the room size at the Andaz--our last room in mid-town would fit in our Andaz room three times. We received an excellent rate w/ a package deal and we would most certainly stay here again.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reston, Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 5, 2011

Overall Impression: My wife and I would definitely recommend staying at the Andaz Wall Street. We have stayed at this hotel on two different occasions and we would not hesitate to stay here again the next time we are in New York. This contemporary high rise hotel sits in a perfect location if you are looking for a quiet retreat from – but are still within easy reach of - the exciting city action. To top it off, the hotel staff members (especially Amy at the front desk) are very friendly & go out of their way to please the guests.

The Hotel: We tend to stay in 4 & 5 star hotels that are historic, traditionally decorated (late 19th or early 20th century), and are located in the City Center/urban core. While not traditionally decorated, the Andaz Wall Street met all of our expectations. The modern décor of the hotel and the casual check-in/check–out process were a refreshing change. Overall, the hotel was well equipped with typical 4 star amenities such as a restaurant, bar, concierge, & fitness center. With so many complimentary items available to us (Wi-Fi access, in room snacks & non-alcoholic drinks, wine happy hour, local telephone calls) we felt like very welcome guests.

The Room: We booked an Andaz King room through Hyatt.com and upon check-in we received a complimentary upgrade to an Andaz Large King room. We believe the upgrade was due to our participation in the free Hyatt Gold Passport program (please see the ‘Tips’ section below for additional information). We were assigned a room on the 11th floor (Room 1119). The room was large - especially by NYC standards. The room faced Water Street so even at 11 stories up we heard a lot of street noise. Not a big deal for us, but a light sleeper may want to request a room on the other side of the building. NOTE: The Andaz Large King room is set up for couples - meaning that it will be somewhat difficult to share this room with someone other than a partner. For example, the toilet door is frosted glass and the door to the shower/shower walls are clear glass – so there is not a lot of privacy separating you and your roommate in this room!

The Staff: Due to our short stay, we really didn’t interact with the staff other than during the check-in/check-out processes. When we did interact with the staff, however, they were very friendly & went out of their way to make us feel welcome. One staff member in particular (Amy at the front desk) was very friendly and helpful. The room attendants (house-keepers) that we passed in the hallway were very pleasant and always said hello/good-bye.

Arriving: We arrived in New York via John F Kennedy International Airport (JFK). The JetBlue flight (from Washington Dulles) took one hour. Finding baggage claim was quick and easy. We took the train (AirTrain to LIRR to Subway) to the hotel so once we claimed our bags we followed the signs in the terminal to the AirTrain. We took the AirTrain to Jamaica station (about a 15 minute trip) and upon exiting the AirTrain portion of Jamaica station we purchased an AirTrain/LIRR combination ticket for $11.25 ($5.00 for the AirTrain portion and $6.25 for the non-peak LIRR portion). Next, we headed downstairs to the LIRR and waited a couple of minutes for the train to Penn Station. Penn Station is several stops (and 30 minutes) from Jamaica Station. Once in Penn Station, we loaded up our metro cards and took the Number 2 train (7th Avenue Express) downtown to Wall Street (about a 10 minute trip). The hotel is located on the corner of Wall Street & Water Street (75 Wall Street) with entrances on Perl Street and Water Street. The total cost for the trip was $13.50 per person and took about 80 minutes.

Departing: The standard hotel checkout time is noon but as a member of the Hyatt Gold Passport program we were allowed to check out at 2:00 PM. Our flight left New York from JFK so we decided to take the train back to the airport (although we chose a different route going home just to change things up a bit). We started by taking the Number 2 train uptown from Wall Street to Fulton Street (one stop) and then we took the 'A' train (8th Avenue Express) from Fulton Street to the Howard Beach-JFK Airport station (which took about an hour). Once at the Howard Beach station, we took the AirTrain to Terminal 5. The total cost for the trip was $7.25 per person and took about 80 minutes.

Tips: There are too many things to do in New York for us to list, so here are a couple of tidbits to consider. Join the free Hyatt Gold Passport program (http://goldpassport.hyatt.com/gp/en/benefits/membership.jsp) as it entitles you to membership benefits such as a 2:00 PM late checkout (subject to availability) and possible free room upgrades. Also, try to take advantage of the ‘Hyatt.com Best Rate Guarantee’ available on Hyatt’s website. We found a room rate on Expedia.com that was lower than the rate on Hyatt.com. A quick phone call to Hyatt and the end result was Hyatt matched the Expedia.com rate PLUS they discounted the Expedia.com rate by 20%! It was a fantastic deal. If you have a chance, visit Stone Street (a block or two from the hotel) as it has some nice pubs with an Old World feel. In addition, enjoy your morning coffee at the Financier (http://www.financierpastries.com/locations.cfm). Most of all enjoy your stay in the Big Apple!!

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 5, 2011

As a former New Yorker from the upper east side, I have previously stayed in mid-town because that is where I am most comfortable. A newly employed daughter is living in the Financial District, so I thought I'd try something new and closer to her apartment. After searching Tripadvisor, I decided on Hyatt's new line of hotels called Andaz. It is at Wall and Water streets, and since I arrived on Friday night and left on Sunday, the area was not crowded at all. There are lots of little markets and restaurants nearby, including the Seaport area. A 24 hour pharmacy is within one block.

Check-in at the Andaz is really simple. A young woman walked up to me with her IPhone and checked me in within five minutes. Easy breezy. In minutes, I was up in the room and enjoying the free non-alcoholic drinks and snacks.

The decor is a little sterile for my taste, but it kind of grew on me after a while. The bed was unbelievably comfortable, and the air conditioner is the quietest AC EVER in a hotel. My only complaint is that at 56, my eyesight is not stellar, and the black tiled bathroom was difficult to navigate. I'm not sure why that design element was chosen, but message to hotel designers: black tile makes a room reallllllly dark.

I called the hotel to make my reservation and got the lowest rate, plus breakfast at their awesome restaurant. The food and service there were just great. The waiters wear suits and look like they are on Wall Street during the week. It is kind of neat.

This hotel is spotless, has a great staff, is very hip, and a great choice for anyone needing to be in the Financial District. I would even recommend it for tourists who need an oasis at the end of the day.

I will definitely return to the Andaz and its restaurant.

Room Tip: Ask for the higher floors to avoid street noise
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 2, 2011

Location, ambience, facilities and value all first class. I'm wasn't staying on business and was a little concerned having decided to stay in Wall Street but there is lots to do in the immediate vacinity. And the design is very cool.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Wall Street

Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#21 Business Hotel in New York City
#26 Romantic Hotel in New York City
#31 Luxury Hotel in New York City
#71 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz Wall Street 4*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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