We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value, clean, roomy with free breakfast” 5 of 5 stars
Review of Staybridge Suites Times Square - New York City

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Staybridge Suites Times Square - New York City to your Saves list
Staybridge Suites Times Square - New York City
3.5 of 5 Hotel   |   340 West 40th Street, New York City, NY 10018 (Midtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #55 of 464 Hotels in New York City
Certificate of Excellence 2014
Windermere, Florida
1 review
2 helpful votes 2 helpful votes
“Excellent value, clean, roomy with free breakfast”
5 of 5 stars Reviewed April 8, 2014

This hotel is a very pleasant surprise. Rooms are very spacious and clean for a Manhattan hotel this price. Can't complain about a hot free breakfast. Rooms have a good kitchen, free WiFi, and staff are very friendly. A couple of blocks from Times Square. Overall, a terrific value for being close to the attractions in NYC. Highly recommend!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,715 reviews from our community

Traveler rating
    2,203
    1,239
    224
    33
    16
See reviews for
1,073
1,381
155
283
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (857)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Washington DC
Top Contributor
60 reviews 60 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 7, 2014 via mobile

What more could a person want in New York City than those three characteristics? I was very pleased with the hotel, which is on a quiet street near Times Square. It was nicely updated, with beautiful sheets and decor, and a kitchenette that I would have used if I had been there longer. Not my favorite toiletries, but that's not as important as the other characteristics. Free newspapers were a nice touch. I had a room on the 7th floor on the side away from the street - no view, but I think that staying on that side helped make it even quieter. I even had a room between two elevators, and there wasn't any noise. The staff were very helpful and gracious. I will definitely stay here again.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna R, Manager at Staybridge Suites Times Square - New York City, responded to this review, April 10, 2014
Dear Ariz0nagirl,

Thank you for the wonderful review! We are so pleased to hear you had such a wonderful time with us, and that you enjoyed so much of what we have to offer, from our clean rooms, amazing location, and dedicated staff. We can't wait to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaasa, Finland
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2014

One of the main reasons we booked this hotel was because of the great reviews here on Tripadvisor. And the hotel lived up to the expectations. The best thing was the breakfast where you could bring food up to your room after your "original" breakfast. This really saves a lot of money if you are on a tight budget like we were.
The room itself was clean and the bed ok, the only thing was that the door to the room was poorly insulated against noise. So if you´re a light sleeper, bring your earplugs. Especially if you get a room near the elevators.
The location is great with only a few minutes walk to the nearest subway station and a further 5 minutes walk from Times Square.

Room Tip: Ask for a room away from the rather noisy elevators.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna R, Manager at Staybridge Suites Times Square - New York City, responded to this review, April 10, 2014
Dear gfors,

We are so thrilled you chose us to share your recent NYC adventure with you. Thank you for taking the time to share your experiences. You are correct that our full American breakfast bar cant be beat! And taking it back up to your room is a great idea! You can always warm it up in your microwave later. Thank you for the feedback regarding the soundproofing on your door. We have our Engineering team looking into that now so it will be perfect for your next stay. We cannot wait to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2014 via mobile

We stayed here for 4 nights on our first, but hopefully not last, trip to NYC. Our room was a good size and the addition of a small kitchen area was a definite asset. The free breakfasts are a good start to the day and the social glass of wine and food after a busy day site seeing was most definitely welcome and a great pick you up for an evening of shopping and admiring the lights of Times Square. All the staff were very friendly, but a special mention to Jamie who was very helpful looking after our bags after check out and Anna in the restaurant who seemed to be there at all hours of the day...with a very welcoming smile! Well done to everyone at Staybridge Suites and thank you for helping to make our visit such an enjoyable one.

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, April 7, 2014
Thank you for your lovely review! We are so happy we could be a positive part of your first trip to NYC! I’m glad to hear you were able to take advantage of our midweek social reception and the complimentary breakfast. This is just one way we try to say thank you to our wonderful guests for staying with us. Also, thank you for your kind words about Jamie and Anna! They were thrilled to hear they helped make your stay even better! We all hope to welcome you back the next time you’re in NYC!

Thanks Again!
Staybridge Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2014

We have just returned from NY having spent 5 nights at the hotel with our adult son and fiancee. The hotel was excellent, great location near to Times Sq and other attractions but far enough away to be reasonably quiet.
Room presentation was excellent every day, very clean, with everything replenished as required. Bathroom was a very good size and again spotlessly clean. The only downside to the room was the size of the wardrobe, it was only about 15 ins wide! There is a fridge freezer big enough to supply a family of four for a week but with a wardrobe that would only suit two people for maybe two nights. There is a reasonable amount of drawer space but of course this means that clothes are left folded when ideally they should be hung up.
Breakfast was free and considering that it was of good quality with a decent variety.
Three of the nights had a buffet meal which was free along with free drinks, (Coke,wine and beer).This was based on a happy hour of between 5-7 pm.
All the staff especially front of house were very polite and in the case of the concierges very knowledgeable regarding places of interest, taxi/bus fares etc. Cari was particularly helpful and very cheery.
Room price especially taking into account breakfasts and happy hour are very, very reasonable.
All in all I would happily recommend this hotel to anyone, I'm sure they would not be disappointed.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, April 7, 2014
We so much appreciate your wonderful review! Your recognition of our staff, especially Cari is so kind and I will be sure to pass this along to her. She always goes out of her way to help our guests with her knowledge of the city and bright cheerful personality! Our closets in the rooms are certainly a bit cramped and we are looking into some options to make some extra space for our guests in the future! I’m glad you were able to partake in our happy hours on Tuesdays, Wednesdays, and Thursdays. This is definitely a nice snack to have before heading back out to enjoy the city after dark! We are so happy to hear you would recommend us to your friends and we hope you will come visit us again soon!

Thanks Again!
Staybridge Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed April 6, 2014

Everyone was great. Best service I've ever had anywhere. Highly recommend staying here if you are coming to New York.

Special credit to Karina Castillo and Kernita for service in the breakfast area.

All aspects of traveling were taken care of by the staff. Especially helpful to me as a first time traveler in New York.

Location is very close to Times Square and easily within walking distance.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clitheroe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2014

We didn't realise when we booked there with be complimentary food and drink 3 evenings in the week so it made the hotel really good value for money. Only complaint was the heating/air con. Very noisy and difficult to get a comfortable room temperature

Room Tip: One of the lower floors unless you want to spend half of your holiday waiting for the lift
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Staybridge Suites Times Square - New York City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#34 Family Hotel in New York City
#38 Business Hotel in New York City
#45 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Booking.com, Hotwire, Hotels.com and Priceline so you can book your Staybridge Suites Times Square - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Times Square - New York City Hotel New York City

Owners: What's your side of the story?

If you own or manage Staybridge Suites Times Square - New York City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.