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“Great for a family holiday in NYC” 4 of 5 stars
Review of Staybridge Suites Times Square - New York City

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Staybridge Suites Times Square - New York City
3.5 of 5 Hotel   |   340 West 40th Street, New York City, NY 10018   |  
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Ranked #40 of 451 hotels in New York City
1 review
“Great for a family holiday in NYC”
4 of 5 stars Reviewed September 13, 2013 via mobile

This was our 3rd time in New York this hotel is in a great location a few blocks from Times Square and with the port authority bus terminal across the street it makes it great to explore other parts of NY and New Jersey. The staff are very friendly and willing to help in any way they can we had a 4 yr old with us so keep the room tidy was a mission but the room service made it look like a new room every day. Breakfast was good but always packed the elevators are slow but as bad as some of the other reviews say longest we had to wait was about 2 minutes

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newfoundland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2013

We had the pleasure of staying at Staybridge for 2 nights and we were so pleased with everything about this hotel. The location was perfect...close to public transportation, easy access to Time Square and most New York attractions. We were pleasantly surprised when we looked out our window on the 23rd floor to have a great view of the Empire State Building. The rooms were so modern and with fully equipped kitchenettes make a great place for extended stays. The staff was friendly and always eager to help. The free breakfast was just the best with plenty of choice and free Internet was a bonus! If we ever return to New York will definitely choose this hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, September 15, 2013
Thank you for taking the time to leave us such a nice review! I’m glad to hear that you found the location to be convenient for getting around the city! I hope you were able to see all of the great attractions nearby!
We pride ourselves on customer service so I am also thrilled that you found our staff to be helpful and friendly. We would be so happy to welcome you back to the Staybridge and hope you will stay with us the next time you visit NYC!

Thanks Again!
Staybridge Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

I was really impressed by the Staybridge Suites. Not only was it clean, well managed by friendly and helpful staff but there are a few great add-ons.

Firstly the spacious room includes a kitchenette with fridge, freezer, hob and microwave so it's really handy if you want to keep your costs down. I didn't use it but it was clean and well fitted out.

Secondly they provide a welcome sundowner on tue, we'd and Thursdays to which all guests are invited to take part. There is free food and drink. It's a great way of chilling out in the lounge area and adds.a great sense of homeliness to what could otherwise be a cold and soulless hotel.

Third is the free breakfast and wifi.

The hotel is set just two minutes walk from Times Square but is in a very quiet street (W40th). It's a short walk from the subway and here are a number of restaurants close buy as well as quick serve Pizza or Kebab/gyro stalls so you can grab a quick bite on the move.

The only downside (and its really minor) is the elevators seem to take for ever at peak periods. It seems to be a problem with residents pressing both up and down buttons to get an elevator quicker but in truth it slows it down for everyone. But, I think the hotel also need to review the programming of the elevators. A time it seemed like only one or two were actually operating at he busy times and the other was lying dormant.

Other than that, I couldn't recommend this hotel enough. It was a really pleasant surprise. Well done to the entire team.

Stayed September 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, September 15, 2013
Thank you so much for your lovely review. I’m glad to hear you were able to enjoy a few of our amenities such as the kitchenette, breakfast, and social receptions! These are just a few ways that we try to make the Staybridge your home away from home. We truly appreciate your kind words about the hotel and our hardworking staff. We would love the chance to welcome you back to the Staybridge Suites the next time you’re in NYC!

Thanks Again!
Staybridge Suites Team
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Durham, North Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2013

Had another lovely trip to NYC and Staybridge Times Square should take some of the credit!. The staff - front desk/ breakfast workers and cleaning staff - were all pleasant, helpful and courteous. We had quick check-in and our room was ready and very clean. All rooms have fridge/ microwave/ and lg screen TV. Our room and floor was quiet and the bed was comfortable w/ immaculate linen. Full Breakfast w/ fresh fruit/ eggs/ meats and breads is free as is the laundry and fitness area. Less than a block walk to a major subway station (Port Authority). The parole board is on the same block and is not a issue - I felt safe at all hours of the day/ night walking to and from the hotel. I'm very happy that this hotel is able to keep up such high standards and I think it is a bargain for the price. The room would be very tight for more than 2 adults and a small child but fine for sleeping/ showering and returning outside to the city.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, September 15, 2013
Thank you for taking the time to leave us such a nice review. We are so happy to hear that you enjoyed your stay with us and that we could help to make your time in NYC even better! We would love the opportunity to welcome you warmly back to the Staybridge Suites Times Square and hope to see you again soon!

Thanks Again!
Staybridge Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 11, 2013

I love this place. The rooms are small, but it's New York. They have everything you need in them, it's clean, convenient location, and has a nice evening reception. The staff is very helpful too. It's a great find.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan B, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, September 15, 2013
We are so happy that you enjoy your time here with us and truly appreciate you taking the time to leave us your kind comments! We hope we can continue to welcome you back to the Staybridge Suites Times Square again and again!

Thanks Again!
Staybridge Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed September 10, 2013

The generous sized rooms are equipped with a kitchen including cooking ware which can come in handy if you are not in the mood for eating out. This and the various possibilities for storing your belongings make you feel like at home.

They also offer a really substantial breakfast buffet with slight changes every day which I liked.

The hotel is located very conveniently in mid town. It takes a two minute walk to get to times square.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 10, 2013
Hello Michaela,

Thank you so much for leaving a nice review for the Staybridge Suites Times Square. We are so glad that you enjoyed the kitchenette style rooms that we have here, our complimentary breakfast buffet, and our prime location in the heart of midtown Manhattan. We really appreciate the time you took to leave your feedback for our hotel, and sincerely hope that you stay with us again when you return to NY!

Warm Regards
Staybridge Team
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manchester
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 9, 2013

Just came home last week from a four night stay at the staybridge. I found the location excellent, right next tot the theater district just off 8th ave west. the room was fine, clean and comfortable. we were on the 31st floor and could see the empire state from our room. It had a kitchen with cooker, plates, bowls, you name it. We didnt use the cooking apparatus, but I'm sure someone would find this quite useful and would help keep the cost of the holiday down, or refrain from eating junk food!!
The complimentary breakfast was decent enough, first time I have experienced this in NY, and was refreshing not to have to fork out, or go mooching looking for a diner to get your grub. Staff all pleasant and helpful. The lifts were a bit annoying but what the hell, just relax.

And Just to let people know it can feel slightly edgy, with the parole office just up the street and the wrong'uns who might be stood outside the bus station, but this I think adds to the vibe!!
defo would stay again and make use of the kitchen!!!

Room Tip: I liked it up high, but the higher you are, a bit more of a ball ache in the lifts.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 10, 2013
Hello and thank you for posting such a great review for the Staybridge Suites Times Square. We are so glad that you were able to take advantage of our location in midtown Manhattan, and that you found our rooms to be comfortable and to your liking. We really do offer a unique experience here at the Staybridge Suites and we are happy that you felt like you were home, away from home. We look forward to you staying with us again!

Warm Regards
Staybridge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#27 Family Hotel in New York City
#38 Romantic Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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