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“Exceeded expectations!” 5 of 5 stars
Review of Staybridge Suites Times Square - New York City

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Staybridge Suites Times Square - New York City
3.5 of 5 Hotel   |   340 West 40th Street, New York City, NY 10018   |  
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Ranked #43 of 459 Hotels in New York City
Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
“Exceeded expectations!”
5 of 5 stars Reviewed June 25, 2013

Hotel was very clean and the staff was very friendly and accommodating. We arrived on a Thursday night and there was a free cocktail hour from 5-7 with great food, wine and other drinks! That was a nice surprise. We checked out early from the hotel and they gladly held our bags for us since our flight was not until that evening. They even arranged for a car for us to go to the airport (which was cheaper than taxi). The staff was very friendly! Hotel was an easy walk to timesquare. Loved it and would highly recommend this hotel to others.

Stayed June 2013, traveled with family
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3,320 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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pittsburgh
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2013

Stayed at this hotel on a recent 4-day weekend trip to NYC for sightseeing. Excellent midtown location, excellent service, great kitchenette area, very clean, good sized room, decent breakfast. Includes in-building washing machines - great for families!

Room Tip: as with other comments, do not choose the room in the middle of the elevator banks, choose a high fl...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2013

This is my second stay here in the past two years after larger hotels fumbled reservations. The location seems a bit dodgy but its a trivial matter. The staff is helpful and available. The rooms are well appointed and comfortable. And for a Times Square property, well proportioned.

The lobby bar, Bar Forty, is both intimate, well-stocked, and reasonably priced. If you're there early in the week Samantha is a wonderful barkeep - attentive, good drinks, charming, and gorgeous. What more can you ask for?

Negatives? The Wi-Fi is exceedingly dodgy, the elevators are small and slow. The lobby is tight and gets very busy and packed.

Room Tip: Ask for a lower floor so you can use the stairs. Thank me later.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merrill
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2013

This was our 1st time in New York and we didn't know what to expect. The hotel was located close to Times Square and many other attractions were within walking distance. The rooms were clean. We really appreciated the hot breakfast every morning and the welcome receptions in the evening. The staff was excellent. The bell hops Bradley and Ray were especially friendly and helpful. They offered us many suggestions on what to do and how to get there. Keep up the good work. We would recommend this hotel to others.
Mike and Jan Perry

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Athens, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 24, 2013

The staff was SUPER and always available to help. The location is very convenient; we walked to Times Square and the Theater district. Directly across the street from the Port Authority so you can get "there" from this hotel.
If I do this trip again, I will use the subway from the airport to the hotel to save money on transportation - it would be very convenient nd a LOT cheaper than a shuttle service.No complints about this hotel (rooms are small, but that's NY!) Oh yea, what is billed as continental breakfast is more like a FULL breakfast! :-)

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackson, Mississippi
1 review
5 of 5 stars Reviewed June 24, 2013

The Staybridge Suites is a excellent hotel to stay in while visiting NYC. Upon my family's arrival at this great hotel we were greeted by Eddie the bellman. He was very friendly, courteous and very helpful while we were there. Breakfast was served every morning much to my delight. The rooms were clean and comfortable. I stayed on the 20th floor which was very quiet after a exciting day in the city. The hotel is a few blocks from Times Squares and a very convenient walk. It was also close to the subway to enable us to tour and view areas outside of the city. There was also a pizza place (2Bros Pizza) just a walk from the hotel which was a delight. The Port Authority was a block from the hotel and there was 2 movie theatres about 2 blocks from the hotel. I would definitely stay at this hotel again when in NYC. If you need any help while there be sure to ask for Eddie the bellman.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ithaca
Top Contributor
112 reviews 112 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 24, 2013

This hotel has a lot to offer in the extremely tight and expensive NYC area. It is close to Times Square, but not too close - a few blocks stroll away from the crowds and chaos, and only a block in the other direction and you have myriad dining options at all price points on 9th Ave. The service is friendly and helpful, a full breakfast and happy hour (some days) are included in the price, which is quite reasonable by NYC standards. Perhaps the best part of staying here is that the kitchens are actually functional: stove top, dishwasher, plates, and everything else you need to save money by skipping a few meals out. The downside is that it is crowded - you may have to wait awhile to catch one of the 3 elevators up or down, which are often packed. And breakfast can be so crowded you can't get near those scrambled eggs or find a corner to sit and eat them. But all in all it is a good choice, I'd stay there again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#38 Romantic Hotel in New York City
#45 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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