I've stayed at some very upscale hotels in New York. Bigger names and prices don't always equate to better experiences. As far as I'm concerned, the Staybridge is TERRIFIC. We were greeted with smiles and a warm welcome. Brian, Sasha and Jaime were upbeat and I knew at that point we were in the right place for our short visit to NYC. After a long day of travel we were beat. Brian recommended a great restaurant for dinner that was close by and exceeded our expectations. He was spot on and we can't wait to go back for a return visit. We were traveling with another couple who are frequent travelers who were also impressed with the customer service and the rooms. I have been in the service industry for many years and I can't say enough about your front desk/lobby staff. They called us by name each time we arrived and departed and could not have made us feel any more valued as guests.
Our guest room was well appointed and roomy enough to suit our needs. We were on the the 28th floor with a view of the city and the window actually opened enough to let some fresh air in at night. The bed was comfortable and although we didn't need the kitchinette, it was nice to have the option. My only comment was the carpet which needed replacement. It was worn by traffic, but at the same time, it was spotless and very clean.
The location worked well as we were within walking distance to Times Square and the Grayline tour stop. We parked our car in the garage right next door and the charge was quite reasonable considering what other hotel parking costs in the city.
Will we stay there again...you bet we will! We are already planning another trip in the spring.
- Official Description (provided by the hotel):
- When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more less
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- Also Known As:
- Staybridge Suites Times Square - New York City Hotel New York City