Pros:

1) Awesome location
2) Good rooms
3) Nice amenities
4) Good breakfast
5) Great housekeeping
6) Nice bed
7) Great staff overall
8) Well designed rooms and nice kitchen
9) Excellent internet speeds
10) Free self laundry service
11) Decent fitness club

Cons:

1) Because the hotel is always full, you have to wait for the elevators during peak hours

This is a very good hotel to stay whether you're visiting for business or personal. The location of the hotel is very good. You have delis, super stores, fashion stores and times square around the corner. The Port Authority bus terminal is literally 30 secs away and nearest sub station is 60 secs away!

We have just returned from a week at Staybridge Suites. I was a little worried about the hotel from some of the earlier reviews but we had a great holiday. Hotel's location is superb. Hotel facilities great - all that you would normally expect. Breakfasts were great, sometimes it was a little crowded at breakfast but there was never an occasion when we could not find a table. The staff were very pleasant, polite & friendly & overall we were more than happy with the hotel and all it had to offer.

Stayed for 4 nights and enjoyed the best quality beds ever! The bed was so comfortable!
The rooms were not luxurious though pleasantly decorated and clean.
The road it was on was a little seedy/disappointing but once you get over that- the positive was that it was close to ports authority and therefore trains and buses. It was close to the 9th avenue restaurants and close (though a little removed from time square)
The staff were very pleasant and helpful and the cost was reasonable. The free grab and go breakfast was a plus and ideal when on a short break and conscious of costs. Also on some evenings there was a free meal - which came in very handy.
There was a reasonably stocked kitchen area - but anything cooked meant that your clothes would smell - therefore forget it!!!!
The other 2 downsides are a very slow lift service (only 3 lifts for several floors - which takes ages a busy times) and a very noisy airconditioning system (which keeps you awake),
The is not enough space for more than 2 people so would not be ideal for a family holiday

We love staying at Staybridge Suites and the Times Square location did not disappoint. The front desk staff Megan and Ray the bellman and the two ladies who were working at the Info. desk were all very friendly and most helpful. The breakfast fare had lots of variety and very plentiful. The room was very nice and the bed very comfortable. They can accommodate early arrivals by storing your luggage in a very secure location and as we are Priority Club members we were able to get a late check-out until 2:00 pm. This hotel is in close location to Times Square and Macey's. You need comforable walking shoes when in New York as that is part of the fun of walking around and seeing all that New York has to offer.