We have just returned from a week at Staybridge Suites. I was a little worried about the hotel from some of the earlier reviews but we had a great holiday. Hotel's location is superb. Hotel facilities great - all that you would normally expect. Breakfasts were great, sometimes it was a little crowded at breakfast but there was never an occasion when we could not find a table. The staff were very pleasant, polite & friendly & overall we were more than happy with the hotel and all it had to offer.

Stayed for 4 nights and enjoyed the best quality beds ever! The bed was so comfortable!
The rooms were not luxurious though pleasantly decorated and clean.
The road it was on was a little seedy/disappointing but once you get over that- the positive was that it was close to ports authority and therefore trains and buses. It was close to the 9th avenue restaurants and close (though a little removed from time square)
The staff were very pleasant and helpful and the cost was reasonable. The free grab and go breakfast was a plus and ideal when on a short break and conscious of costs. Also on some evenings there was a free meal - which came in very handy.
There was a reasonably stocked kitchen area - but anything cooked meant that your clothes would smell - therefore forget it!!!!
The other 2 downsides are a very slow lift service (only 3 lifts for several floors - which takes ages a busy times) and a very noisy airconditioning system (which keeps you awake),
The is not enough space for more than 2 people so would not be ideal for a family holiday

We love staying at Staybridge Suites and the Times Square location did not disappoint. The front desk staff Megan and Ray the bellman and the two ladies who were working at the Info. desk were all very friendly and most helpful. The breakfast fare had lots of variety and very plentiful. The room was very nice and the bed very comfortable. They can accommodate early arrivals by storing your luggage in a very secure location and as we are Priority Club members we were able to get a late check-out until 2:00 pm. This hotel is in close location to Times Square and Macey's. You need comforable walking shoes when in New York as that is part of the fun of walking around and seeing all that New York has to offer.

We have just returned from a girls shopping trip to New York and stayed at the Staybridge Suites Times Square, and have to say its the best hotel in New York we have stayed in!
The staff were so friendly, couldnt do enough to help us, and the staff working at breakfast time we so efficient with clearing tables ready for the next guest, they were happy, friendly and there is definately a team work vibe in this hotel which is lovely.
We had a room on 21st floor which overlooked the hudson river which was really nice. The rooms are so well equiped with everything you would need, if not more, it was so handy having a fridge, and have to say it was huge!
Jamie was an absolute legend, we felt like we had known him for years - taught us his secret handshake!
The location was spot on for Times Square, we were shopping until very late at night as the shops are open, and it was only a 5 minute walk back to the hotel, and we all felt safe.
I would recommend this hotel to anyone who is thinking of going to New York - its a hidden gem!
A huge thank you to all the staff who made our stay so special - cant wait to come back and see you again soon.