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“A few blocks away from Times Square” 5 of 5 stars
Review of Staybridge Suites Times Square - New York City

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Staybridge Suites Times Square - New York City
3.5 of 5 Hotel   |   340 West 40th Street, New York City, NY 10018   |  
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Ranked #43 of 447 hotels in New York City
Bayfield, Ontario
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“A few blocks away from Times Square”
5 of 5 stars Reviewed November 30, 2012

We love staying at Staybridge Suites and the Times Square location did not disappoint. The front desk staff Megan and Ray the bellman and the two ladies who were working at the Info. desk were all very friendly and most helpful. The breakfast fare had lots of variety and very plentiful. The room was very nice and the bed very comfortable. They can accommodate early arrivals by storing your luggage in a very secure location and as we are Priority Club members we were able to get a late check-out until 2:00 pm. This hotel is in close location to Times Square and Macey's. You need comforable walking shoes when in New York as that is part of the fun of walking around and seeing all that New York has to offer.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, December 1, 2012
Hello and thank you for your review of the Staybridge Suites Times Square in New York City. We are happy to read that you enjoyed your stay with us and that we lived up the expectations of the other Staybridge Suites you've already been to.

Here at the Staybridge Suites, check-in is guaranteed for 4:00 pm and we do our very best to accommodate any of our early arrivals either by storing their luggage or checking them in as long as we have the availability. We ask our guests to leave their contact information so that our front desk agents may contact them as soon as their room is available for check in.

All of our rooms are studio suites that come fully equipped with a kitchenette and the necessary tools for cooking. A complimentary hot and cold breakfast buffet is offered for our guests every morning; Weekdays 6:30-10 am and the Weekends 7am-11 am.

We would also like thank you for acknowledging our front desk agent Megan and our bellman, Ray. Here at Staybridge Suites recognition of our employees does not go unnoticed, as we like to commend our employees and show appreciation for their hard work.

We thank you for your membership of our Priority Rewards Program and your continued loyalty to our hotels. We here at the Staybridge Suites Times Square welcome you back anytime.

Happy holidays!

~Staybridge Staff
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2012

We have just returned from a girls shopping trip to New York and stayed at the Staybridge Suites Times Square, and have to say its the best hotel in New York we have stayed in!
The staff were so friendly, couldnt do enough to help us, and the staff working at breakfast time we so efficient with clearing tables ready for the next guest, they were happy, friendly and there is definately a team work vibe in this hotel which is lovely.
We had a room on 21st floor which overlooked the hudson river which was really nice. The rooms are so well equiped with everything you would need, if not more, it was so handy having a fridge, and have to say it was huge!
Jamie was an absolute legend, we felt like we had known him for years - taught us his secret handshake!
The location was spot on for Times Square, we were shopping until very late at night as the shops are open, and it was only a 5 minute walk back to the hotel, and we all felt safe.
I would recommend this hotel to anyone who is thinking of going to New York - its a hidden gem!
A huge thank you to all the staff who made our stay so special - cant wait to come back and see you again soon.

Room Tip: Our room was 21st Floor, not much noise anywhere, lovely view of Hudson River
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, December 1, 2012
Hi and thanks so much for your glowing review! We are honored to be considered the best hotel in New York by one of our guests.

The Staybridge Suites Times Square staff is really special, and we’re so glad that you truly appreciated the service that we could provide to you. We applaud our breakfast staff for the spectacular job that they do each and every morning, attending to as many guests as they can during the morning rush.

We’re very glad that you enjoyed your accommodations. Some rooms here do have a great view of the Hudson River, which is particularly breathtaking in the early morning. Every single one of our rooms is equipped with a full kitchenette, which includes stove top, microwave, and a fridge for all of your leftovers!

We see that you had the opportunity to meet one of our excellent bellman. Jamie has been here at the Staybridge Suites Times Square since its inception and we couldn't praise him enough for the service he provides for our guests day in, and day out. The amount of comments he gets on TripAdvisor alone is staggering, but he deserves each and every one, and we thank you for acknowledging his hard work.

We really do appreciate this review, and thank you for recommending us to others. We can’t wait to have you back here as a guest!

Happy holidays!

~Staybridge Staff
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Perth, Australia
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 30, 2012

Stayed for 6 nights with a friend and loved the Staybridge.
Well located to most attractions without being slap bang in Time Square madness. Great selection of bars and eateries on 9th Avenue only 100m away. Snobs might find the location slightly "seedy" with a few Sex shops and the probation office nearby. But this is NY and I love to mix it with the locals!!!
The room was well appointed and reasonable size by NY standards. Staff were excellent and very accomodating. The hotel has a free buffet breakfast each day and on Tues, Wed, Thurs free tappas and drinks(beer, wine etc) from 5-7pm. If your stay here and love to shop for interesting gifts, make sure to check out Hell's Kitchens Flea Markets on Sat & Sun down on 39th St and for excellent beers and bar food go to Shorty's Sports bar just around the corner on 9th near 42nd. Ask for Ron, he'll look after you!

Room Tip: Stayed in room 903. Stay in the lower floors if possible because lifts can be slow at peak times.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, December 1, 2012
Hey and thanks for the great review! We are so glad you chose to stay with us , and loved that you loved the Staybridge!

The location of the Staybridge Suites Times Square is excellent for just about any traveler. We are literally blocks away from Times Square, as well as public transportation that can provide you access to many other tourist spots throughout the city. Our location is far from seedy, and we’re glad you were able to enjoy New York as a “local.”

We are glad you enjoyed our spacious rooms, each equipped with a full kitchenette! We also offer a full daily complimentary American buffet at the Staybridge, as well as a social hour on Tues, Wed and Thurs from 5pm-7pm where we serve appetizers, wine and beer, both being wildly popular amongst our guests.

We are truly grateful for you taking your time out to review us, and even happier that you got to enjoy your New York/Staybridge experience. We hope to see you again soon!

~Staybridge Staff
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Cork
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 27, 2012

Excellent hotel. great location - a few minutes walk from Time Square and right across the road from Port Authority if you need to get the bus or subway anywhere. The room was spacious with a fridge, cooker, microwave and coffee pot. There was a flat screen TV (never turned it on but it was there anyway). We had 2 beds - two queen sized - and they were the most comfortable beds we ever slept in. Nice bathroom with a stand alone shower, so no climbing into the bath. Pleanty of towels, shampoo, soap etc. No shower cap though. The breakfast was included and was great. There is a rush for seats but they open up the bar if things get busy. Staff were friendly and the place was spotless.
There is a gym there but we didn't use it.

Room Tip: Go to breakfast early to avoid the crowds
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, December 1, 2012
Hi and thanks for your extraordinary review!

Our location is amazing for any NYC tourist or family because the Staybridge Suites Times Square is so centrally located to so many of NYC's famous landmarks.

Our rooms are quite sizable, especially fora hotel located in the heart of Manhattan. Our beds are notoriously comfortable, and we have full kitchenettes inside of every room. We do kindly ask our guests to keep us informed of anything there is we can do for them at all times to make their stay a more comfortable one.

Thank you so much for your review. Your sentiments are great appreciated by our entire staff and we truly look forward to having you as our guest again. Happy holidays!

~Staybridge Staff
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Saskatoon, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 27, 2012

We had a great time the 2 week of November - this was recommened by friends and it was great. We were in town for fun and shopping. It is convienent for shows and for shopping. There are lots of great restaurants and bars within a few blocks - got to Shorty's Bar around the corner as it is very clean, great prices and good people. For NYC the room is good sized, very clean, and nice setup. The breakfast was wonderful - except the hordes of Europeans who took meals to go (come on people - what did you save? $5? grow up). Other than those mannerless narcisists, the staff was great. Very helpful tips on spots to eat. Ignore the comments on the elevators - sure it took a few minutes but plan accordingly. We walked or subwayed everywhere, but did find the cabs were not sure where it was so make sure you have address handy or get out on corner and walk last half block.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2012

This was our first time my husband and i traveled to NYC and we couldn't pick a perfect location than this. We had seen people complain in reviews about the probation office by hotel, but that was absolutely no issue.

Suite was absolutely perfect...included everything for a week stay. Our king size bed was great and the free hot breakfast was good too!

We felt safe and at home...love it will stay again and would definitely recommend it!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, December 1, 2012
Hi and thanks for your great review. We are so glad that you took your friends advice and stayed with here for your New York adventure!

Our location is considered prime when it comes to being in the heart of all the hustle and bustle of New York. There really are so many great places to see in Manhattan, and Times Square is just a 2 block walk from our hotel. The choices for great food near the Staybridge are never-ending as well as we are merely blocks from Hells Kitchen, and Restaurant Row.

The rooms we have here are all studios with full kitchenettes inside, and they are very spacious for a New York hotel. We also offer all of our guests a full complimentary daily breakfast buffet Mon-Fri 6:30-10am and Sat & Sun 7am-11am. This is by far one of the most popular amenities we offer here, and you can tell by the amount of people that visit it every morning.

We thank you very much for your patience during your stay; we really wish all of our guests thought like you. Happy holidays, we to see you again soon!

~Staybridge Staff
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Galway
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

After looking for a long time for a hotel in New York to stay with family we chose the staybridge suites. Only minutes walk from Times Square and many other tourist attractions, it was very convenient for us. The rooms were lovely, big beds, spacious bathrooms and even though we hardly used it a little kitchen that may be handy for others. Even after reading a lot about it we never had any very long waits for a lift. A few of the evenings we were there there was lovely complimentary food and drinks downstairs. Plenty wine and beer and nice nibbles. With a nice very varied breakfast also, which can be quite busy but staff are very efficient and clean up tables instantly. The only minor negative is that the drinks in the actual bar are quite pricey, but I would not let this deter anyone. I would definitely recommend.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Staybridge Suites Times Square - New York City

Also Known As:
Staybridge Suites Times Square - New York City Hotel
Staybridge Suites Times Square - New York City Hotel New York City
Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#34 Family Hotel in New York City
#35 Romantic Hotel in New York City
#56 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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