We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Times Square - New York City: Traveler Reviews

3.5 of 5
340 West 40th Street, New York City, NY 10018
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Staybridge Suites Times Square - New York City
Ranked #26 of 432 hotels in New York City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Staybridge.com
and 10 more sites!
Traveler Reviews
Room Prices
Write a Review

2,186 reviews from our community

Traveler rating
    1,350
    699
    108
    18
    10
See reviews for
Families
595
 
Couples
740
 
Solo
87
 
Business
152
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
rwoman11
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“Great rooms, good location...always glad to use this property!”
5 of 5 stars Reviewed November 20, 2012

I chose this property because of pleasant past stays, location, and good value (points plus cash). It is located on 40th between 8th and 9th.

Check In: I came in around 5pm and checked in within minutes.

Room: I was given a queen room on the north side of the building and on the 29th floor.

The bed was very comfortable with soft linens and numerous pillows. The room was also appointed with a desk and a flat screen tv with a wide assortment of channels.

The kitchenette includes a small stove top, refrigerator, sink, dishwasher, and microwave, as well as dishes and cookware.

The bathroom was not too tiny with a walk in shower. There were plenty of towels (including washcloths$, a great hair dryer, and toiletry items included body lotion, shampoo, conditioner, and bar soap.

Priority Club elite recognition: They recognised my status at check in and gave me a welcome bag with a note and package of pretzels.

Amenities:

A complimentary breakfast is served each morning. I did not take advantage of it on this visit.

The property has a fitness centre and business centre on site.

Wifi is complimentary and works pretty well.

Room Tip: High floors on the south side of the building can provide a view of the Empire State Building. On t...
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by rwoman11 for New York City
Ask rwoman11 about Staybridge Suites Times Square - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review
November 23, 2012
Hello and thank you for your review. It delights us to read that you have chosen to return to the Staybridge Suites Times Square. Our hotel thrives based on the customer service we provide our guests, and only wish to make our property “your home away from home”.

We are located in the heart of Midtown Manhattan, which is the perfect starting point for all of your day’s adventures.

All of our studio suites are equipped with a full kitchenette that includes a dishwasher, stove top, fridge and microwave. Our laundry, fitness and business centers are open 24/7 for the convenience of our guests and our Wi-Fi is complimentary throughout the building.

A hot and cold breakfast is served every morning, which is included in all reservations. We welcome our guests not only to join us for breakfast, but also to our weekly social hours. Every Tuesday, Wednesday, Thursday we host a social, where we serve complimentary beer, wine and hors d'oeuvres. It is a great event here at the hotel that offers a unique opportunity to our guests to mingle and interact with each other.

As a member of our Priority Rewards Program, recognition is something we hold true here at the hotel. It is important to us that our guests feel acknowledged, welcomed and comfortable. Enrolling in our Priority Rewards Program is free, and points are accumulated based on the amount of nights stayed here at the hotel.

We thank you very much for using your hard earned reward points here with us as well as taking time out to write such a great review. We welcome you back here any time. Happy Holidays!

~Staybridge Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Comfort Away from Home!”
5 of 5 stars Reviewed November 20, 2012

Stayed there 4 nights in November. The hotel is quiet, well run, rooms modern and clean, with a handy kitchenette complete with dishes, dishwasher, refrigerator, microwave, etc. Breakfast had many choices and while the dining room was small as some have noted, staff quickly cleaned spaces when available and food was plentiful. I never saw them run out of anything or people not being able to find seats.

The concierge had good recommendations for dining, both pre-theater and in a local cafe. I noticed some people commented on the area. No bother for me as a single woman of 65. I've been to much worse areas in my midwestern home town with no problems.

Great location close to Times Square! It really feels like a home away from home.

Kudos to staff for making this a VERY pleasant stay.

Room Tip: Someone had recommended an upper level room, which I got, and it was very quiet. (But the lower leve...
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask kjcram about Staybridge Suites Times Square - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review
November 23, 2012
Hi and thank you so much for your review. The name of your review is the end result that we look for from each of our guests stays. Our motto is “Get Comfortable.” We are so glad that you were able to.

The Staybridge experience was designed to accommodate extended stay travelers and is always family friendly. We have rooms equipped with full kitchenettes, including microwaves, stove-tops, and fridges, and our beds have a notorious reputation of being comfortable according to our guests. Our complimentary breakfast buffet which runs 7 days a week may get crowded at times, but our kitchen staff is very efficient at making room for all of our guests.

We’re glad that you got to interact with our concierges. They are a wealth of knowledge and they give out some wonderful advice and recommendations. This is a free service that we highly recommend our guests use to navigate through New York City.

Thank you for commenting on our location. We are located in the heart of midtown Manhattan, and with the amount of people that walk through this area a day there is literally no reason to worry when walking about. The location of this hotel in NYC is nothing but positive, considering we are just blocks from Times Square and one block from the biggest subway hub in Manhattan.

The Staybridge Suites Times Square staff thanks you very much for your kind review. We would love for you to make our hotel your home away from home again!

~Staybridge Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Clean friendly value”
5 of 5 stars Reviewed November 19, 2012 via mobile

Stayed there last week for 4 nights, room clean staff friendly and helpful but not over the top. Nothing to much trouble. Food lovely and plenty of it. Really is home from home. Would definitely stay there again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Finty12 about Staybridge Suites Times Square - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review
November 22, 2012
We are thrilled to hear you thoroughly enjoyed your stay!

Here at Staybridge Suites we always do our best to exceed our guest’s expectations and it is great to know you found our staff to be friendly and helpful because that’s what we’re here for!

The Staybridge Suites experience is intended to make our guests feel comfortable and relaxed, so we are glad you felt at home. Our housekeeping staff works diligently to make our rooms spotless, so our guests can feel at home after a long day of sightseeing. I am glad to hear you were able to enjoy our breakfast and social receptions. These are two of our most raved about amenities we offer on the house! The social receptions are held (Tue -Thurs 5pm-7pm) including beer, wine, salads and a changing menu of finger foods. Our all American breakfast buffet also offers a wide range of hot and cold items to chose which is served daily (M-F 6:30-10 Sat &Sun 7-11).

Thank you again for all your comments, we look forward to welcoming you back to the Staybridge Suites next time you visit the Big Apple!

Warm Regards,
Staybridge Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnborough, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Great hotel”
4 of 5 stars Reviewed November 19, 2012 via mobile

This hotel is clean, in a great location (not right on top of Times Square), fab free breakfast and the rooms are a good size with a fully fitted kitchen. Would definitely stay here again if in New York.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 1
See 2 more reviews by Judy63_04 for New York City
Ask Judy63_04 about Staybridge Suites Times Square - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review
November 22, 2012
Hello and thank you for taking the time to write a review, we certainly appreciate it!

We are thrilled to hear you enjoyed our location and what our hotel has to offer. The all American breakfast buffet is served daily from 6:30-10 M-F and 7-11 on weekends which is definitely a favorite among our guests. We are only steps away from the center of Times Square and all the major subway stations, granting you access to all the attractions NYC has to offer; as well just far enough away from the hustle and bustle, but just a minutes’ walk to be back in all the action!

We can’t wait to welcome you back next time!

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Great New York venue”
4 of 5 stars Reviewed November 18, 2012 via mobile

My wife and I stayed last week for five days and had the time of our lives. The room size, for New York is massive and comes with a kitchen and great service. The breakfast was very good and plenty of options. The bus station is directly facing the front doors and Times Square one block. This is great value, great service with excellent views, don't pass it!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 2
See 6 more reviews by bosleyh for New York City
Ask bosleyh about Staybridge Suites Times Square - New York City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review
November 19, 2012
Hi and thanks so much for your review! We here at the Staybridge Suites Times Square are SO proud that we could provide such an amazing time for our guests.

Our room size really does differentiate ourselves from other local hotels, and every single one of our rooms has a full kitchenette, so the guest doesn't have to go out to eat every night. Our complimentary breakfast buffet is served on M-F 6:30-10am and Sat/Sun 7-11am, which is a big hit amongst our guests, so we are glad you got to take part in that too.

The fact that our location is so centralized in midtown Manhattan really makes the Staybridge an optimal place to stay when you are exploring New York City, being just blocks away from Times Square and the subway at the end of our street!

We thank you again so much for your review. As you mentioned, the services we offer along with the value of the experience we provide our guests are second to none here at the Staybridge Suites Times Square!

Warm regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
Distrikt Hotel
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 2,205 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Hilton Garden Inn New York  West 35th
Hilton Garden Inn New York West... 4.5 of 5 stars 2,101 reviews
Family-friendly
Sofitel New York
Sofitel New York 4.5 of 5 stars 3,245 reviews
Romantic
Library Hotel
Library Hotel 4.5 of 5 stars 1,882 reviews
Good for business
Hotel Beacon
Hotel Beacon 4.5 of 5 stars 1,514 reviews
Show Prices ABS:HotelCheckRates-d1218792?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d208454?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93338?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
The Hampton Inn Times Square Nor... 4.5 of 5 stars 2,421 reviews Hilton Garden Inn Times Square 4.5 of 5 stars 2,967 reviews Distrikt Hotel 4.5 of 5 stars 2,205 reviews Candlewood Suites New York City ... 4.5 of 5 stars 780 reviews
Show Prices ABS:HotelCheckRates-d93457?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1503474?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1025779?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 432 hotels in New York City, ranked by popularity

Been to Staybridge Suites Times Square - New York City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Staybridge Suites Times Square - New York City

Also Known As:
Staybridge Suites Times Square - New York City Hotel
Staybridge Suites Times Square - New York City Hotel New York City
Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#24 Family Hotels in New York City
#50 Business Hotels in New York City
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! Stay a Night, Stay a Week, Stay a Year. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG, Hotels.com, Cheap Tickets, Expedia, Otel, Olotels, EasyToBook, Agoda, Priceline, Venere and HotelsClick so you can book your Staybridge Suites Times Square - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Staybridge Suites Times Square - New York City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Staybridge Suites Times Square - New York City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices