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“Staybridge Suites” 5 of 5 stars
Review of Staybridge Suites Times Square - New York City

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Staybridge Suites Times Square - New York City
3.5 of 5 Hotel   |   340 West 40th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #55 of 464 Hotels in New York City
Certificate of Excellence 2014
Malta
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Staybridge Suites”
5 of 5 stars Reviewed September 22, 2012

Our 1st visit to New York and we stayed at this Awesome Hotel - rooms are clean, nice bathroom with an awesome shower, bed is big and super comfy. This hotel is right in the heart of Time Square where everything is waiting for you to explore.

If you decide to stay, enjoy it as we sure did. We will be back

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niina C, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 25, 2012
Hello there!
Thank you for choosing Staybridge Suites Times Square for your first visit to the Big apple.

We are glad to hear you found our rooms to be clean and the beds extremely comfortable. Our housekeeping staff works diligently to make our rooms spotless and keep smiles on guests’ faces.

As you mentioned, the hotel’s location is quite convenient because it provides for easy access to all of New York City’s famous attractions, entertainment and within walking distance to see the lights of Times Square.

We appreciate your comments and hope to see you soon again!

Best Regards,
Staybridge Family
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3,715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ramat Gan, Israel
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 21, 2012

This hotel's studio suites are within walking distance to the best that Midtown has to offer.
As a leisure traveler I enjoyed being so close to Times Square, and Broadway theatres! I was allocated a superb, modern and comfortable suite, and appreciated the complimentary rich breakfast. The "Forty" Bar/Lounge serves delicious snacks, in view of a cascading waterfall, offers club ambiance and contemporary music. Competent personnel, and personalized service. Highly recommended.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niina C, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 24, 2012
Thank you for leaving the wonderful comments for our prospective travelers to see! I’m glad you were able to take advantage of our excellent location and the Broadway shows.

You mentioned our daily complimentary breakfast buffet, which offers a changing menu of hot and cold items. We also offer Social reception (Tue -Thurs 5pm-7pm) including beer, wine, salads and food (for example chicken wings, salad, quesadillas). This is a great way to socialize with other guests and share tourist tips.

I’m happy to hear you enjoyed the amazing cocktails we serve in our Bar40, it’s a great way to spend your evening relaxing if you are too tired to leave the hotel.

We appreciate your stay with us; we hope to see you soon again!

Best Regards,
Staybridge Family
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2012

My husband and I stayed at the Staybridge Suites during our first visit to New York City. Our room was very clean, comfortable and modern and for New York City, it was quiet! It's about a five minute walk to Times Square and only steps away from the A, C, and E trains south to Downtown (WTC, Battery Park and Statue of Liberty etc.) or North to Central Park's west side. The location was a tad sketchy at times but I suppose that is to be expected anywhere at 3 o'clock in the morning, but for the price and quality of the hotel, you couldn't ask for a better location.

The kitchenette was a nice touch since we were able to keep leftover pizza and street-cart shawarma cold and then reheat it hours later after a long amazing night on the town! The breakfast was good, as were the happy hour drinks and hors d'oevres on certain evenings. But if you're a burger lover like we are, be sure to visit the Shake Shack four blocks up the street on the corner of 44th & 8th You'll wait in line but it will be worth it.

All in all, the Staybridge Suites was a fantastic hotel. We'll be back, most definitely.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 20, 2012

Stayed here for 4 nights at the end of August and although it was very busy all of the hotel staff were extremely courteous and helpful. Check in was super efficient! The triple room we stayed in was plenty big enough for 3 adults and the decor and cleanliness were top notch. Enjoyed the complimentary breakfast although it did get really busy around 8.30-9.00. The complimentary midweek beers and wine are a great idea and encouraged guests to swap tourist tips. Would definitely stay here again.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niina C, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 23, 2012
Hello!

Thank you for staying with us for your New York City visit. It is great to hear you found the staff friendly and helpful, and that they were able to assist you.

You mentioned our social reception which is one of our guests' favorite amenities the hotel offers. It's held in our Greenhouse every Tues-Thurs from 5-7pm, offering a variety of complimentary foods, beer, wine and soft drinks.

We are all glad to hear you had a wonderful stay and were able to experience our immaculately clean and comfortable rooms. Our housekeeping staff work very hard every day to make sure everything is perfect for our guests!

Thank you for staying with us, we are looking forward to see you soon again!

Best Regards,
Staybridge Team
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Doylestown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 19, 2012

My husband and I enjoyed our stay at this hotel. The hotel was very clean and modern and the staff exteremely friendly. The location of the hotel is in a bit of an odd area, but it is just a short walk to the subway, Times Square, Bryant Park, etc.

We took advantage of the complimentary mid-week beer & wine/hors d'oeuvres reception, which was a really nice feature. It was nice that it was appropriately timed (5-7pm) as often complimentary hotel cocktail hours are at odd hours. The morning complimentary breakfast was great as well - lots of different options and it was a nice start to the day. The staff member that was maintaining both the cocktail hour and breakfast was such a hard worker! He did a great job of making sure that tables were cleared and cleaned and that all food and drink was replenished and full.

The only negatives I noticed were very minor. The concierge was either not at the desk or not overly helpful when we had a few questions - this wasn't a major issue though considering we are relatively familiar with the city and just referred to our smartphones, but it was worth noting for someone who may be new to the area. Also, the hotel bar is ridiculously overpriced. I know its New York, so all drinks are pricey, but in my opinion I'd rather spend the money elsewhere in the city than in a cramped hotel bar. I will say that next door at the Fairfield Inn there is a beautiful rooftop bar ("Sky Room") that is really worth checking out. Go there instead for drinks! :)

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2012

By far the best Staybridge Suites out there. Staff is really excellent especially the engineer (forgot his name), all of the front desk and the Manager Kristen. I will stay here anytime I visit New York. It is centrally located and easy to get in and out. I look forward to being back and the breakfast was amazing tooooo....

THANKS FOR THE GREAT STAY

Room Tip: Ask for a room on the lower floors as the elevators can take some time.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niina C, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 23, 2012
Hello there! Thank you sharing your experience with us.

At the Staybridge Suites Times Square we strive to offer top notch customer service to all of our guests, so it’s nice that you noticed how fantastic team we have. Kristen appreciates your kind words and is happy she was able to assist you. The entire staff is dedicated to making sure everyone’s experience is memorable and to creating a lasting impression one will never forget!

We are glad to hear you have chosen us as your #1 New York City hotel. If you have any special requests for your future stays, please don’t hesitate to contact us directly. Thank you and see you again soon!

Best Regards,
Staybridge Family
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Houston, TX
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2012

We had a great time here. The rooms were a little small (we are from Texas after all) but they were beautifully clean and everything about the hotel was modern and crisp. We were just a few blocks from everything we wanted to see in Manhattan, Time Square, the library, etc. We were able to walk safely to dinner and other entertainment venues. Sunny the at the front door was extremely polite, helpful and funny. We had a really good time. The only downsides, the size of the room (I'm sure it's great for New York!) and the costs/access to parking (but I'm sure it was great for New York too!!).

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idriss K, Manager at Staybridge Suites Times Square - New York City, responded to this review, September 23, 2012
Thank you for choosing the Staybridge Suites Times Square for your first trip to New York. We're happy to hear that our staff was able to assist you throughout your stay, and that you found the room comfortable and large and convenient.
Our hotel offers plenty of complimentary amenities that our guests can enjoy during the stay and we are located in a very central area of New York, close to transportation that makes your visits easier and more convenient and enjoyable.
Thank you again and we very much look forward to welcoming you for your next trip to New York City.
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Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#34 Family Hotel in New York City
#38 Business Hotel in New York City
#45 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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