Recently we stayed for three days at Staybridge Suites for the NYC Marathon. Having had a wonderful stay there in March, I didn't see how they could match that level of service on Marathon weekend - yet they did! They adjusted their breakfast schedule to accommodate the runners on both Saturday & Sunday and seem to have extra staff on hand. We called at 10:30pm on a Sunday night to say both bulbs had gone out in one of the bathroom lights. (We still had adequate light so I assumed they'd wait until morning.) Within 15 minutes, we had someone up to our room replacing both bulbs. Breakfast staff worked endlessly clearing plates and refilling the food to keep this big eating crowd of runners fed and seated. The only down side to this excellent hotel is that as they continue to get 4 and 5 start satisfaction rating from their customers, availability is tightening and pricing (along with all NYC hotels) is creeping up. Bottom line, I highly recommend this place as a great place for business or pleasure in NY but book early.
One more thing - I accidentally spilled a little water near the dishwasher. I grabbed a paper towel to wipe it up. To my delight, the paper towel showed no dirt. The floor was clean! Since the maids had recently come, this is what I would expect, but I can assure you, it isn't what you always get in a hotel.
- Official Description (provided by the hotel):
- When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more less
- Reservation Options:
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- Also Known As:
- Staybridge Suites Times Square - New York City Hotel New York City