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“Great Boutique-Style Hotel” 4 of 5 stars
Review of Holiday Inn Express New York City-Wall Street

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Holiday Inn Express New York City-Wall Street
3.0 of 5 Hotel   |   126 Water Street, New York City, NY 10005 (Financial District)   |  
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Ranked #295 of 468 Hotels in New York City
GreenLeadersBronze level
Atlanta, Georgia
1 review
“Great Boutique-Style Hotel”
4 of 5 stars Reviewed July 22, 2014

Stayed there in Dec of 2013 and it was great! The staff was amazing and it was very clean and modern. The rooms were extremely small, so be mindful of that but the service was amazing! Great breakfast and breakfast staff!

Room Tip: Ask where room is located to make sure you dont have one of the smallest rooms.
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review, August 7, 2014
Dear Guest, Thank you so much for taking time out of your day to review our hotel. We are very pleased that we were able to provide a great guest experience and comfortable accommodations during your visit to New York.

Scott Hall
Assistant General Manager
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355 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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tucson
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed 4 nights over 4th of july. Small but comfortable room for the price. The staff could not have been nicer!. Especially Jose,a young clerk who installed a tv set at 10 pm! with a smile.
wonderful front desk, very good breakfast with very helpful and cheerful attendant. Slow elevaors.
Very good holiday location. A new york bargain for $134 a night plus tax and 30 bucks to park.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team-Wall-St, Manager at Holiday Inn Express New York City-Wall Street, responded to this review, August 10, 2014
Thank you so much for your kind words and honest review. We are so pleased you enjoyed your holiday weekend with us and are very much looking forward to your return

Scott Hall
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

Front staff friendly and helpful. Location in lower Manhattan seemed to be safe and clean. Subway just a short walk away. Breakfast was as good as I have seen for this level of hotel buffet. Comfortable bed. Not too spacious, but put together well. Most unique use of bathroom space. Had some trouble with the shower head as it spays at you instead of down on you. As mentioned in other reviews patience is needed with the elevators at check out or busy times.

Room Tip: Although I like upper floors for the view, next time I would choose lower floor so as not to wait fo...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2014

I am a priority club member so usually choose to stay at a Holiday Inn property to get my points.
We stayed for four nights.
This is a good hotel in the wall street area at a reasonable price. The front staff was great.
This building is 28 floors with 5 rooms per floor and two elevators so be patient.
The free breakfast is nice but gets packed every morning but they do provide trays so you can dine in your room.
The only issue was they seemed to not want to replace the toilette paper?
only about 4 blocks from all the north south Manhattan subway lines and just two blocks from the east river which is a nice retreat from the city.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed July 9, 2014

Very warmly welcomed apron arrival and each time I came back to the hotel during my 2 week stay here. The complimentary breakfast is what I expect from the Holiday Inn Express chain and the weekday Breakfast Hostess was very helpful, always stepping in to help me as soon as she saw me arrive, as I am a wheelchair customer. I did not get this same level of help in the weekend, which was disappointing, as it was hard to manage by myself.

Overall it was a good experience and I would stay here again as getting anywhere in Manhattan was very easy as all buses are wheelchair accessible as is the nearest subway station (as long as the lifts are working!)

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review, July 10, 2014
Thank you so much for your review. We truly appreciate your feedback and thank you for bringing your concerns regarding the weekend assistance. We will address your concerns that way we have a consistent level of service daily. Thank you so much for staying with us and we look forward to your next visit with us again soon.
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Buffalo, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

I enjoyed my stay at this hotel. The location is great, near Wall Street and the Brooklyn bridge. The subway is just 5 minutes away. Like most hotels in manhattan, the room isn't very big, but it was clean, with a comfortable bed and a good shower. They offer free breakfast in the morning, which is always convenient. I also found the staff to be very friendly and helpful.

Stayed July 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review, July 10, 2014
Thank you so much for your review. We truly appreciate your feedback and so happy to hear you had a great stay. We look forward to your next visit with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 23, 2014

Loved the hotel. Great decor, good location. Near the wall Street subway and southstreet seaport. Clean, quiet, safe. Room was NY small but comfortable. Great bathroom. Wife liked the breakfast but I stayed in bed.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this review, June 24, 2014
Thank you so much for your review. We are glad to hear our hotel met your needs and you enjoyed your stay with us. We hope you will visit us again soon. Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water Street, New York City, NY 10005
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#57 Green Hotel in New York City
#217 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
Number of rooms: 112
Official Description (provided by the hotel):
Brand new in 2009, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This newly constructed hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City

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