What defines a great hotel experience? A great bed, not too soft and not too hard? A wonderful breakfast? A room with a with? A central location that puts you at the heart of the city? A consigliere service that gets you a table at a popular restaurant? Friendly staff that has genuine smiles, smiles that origin from the fact that they are truly proud of the product and service they are offering? At the Eventi in New York you get all of this....and more!
I have stayed at numerous good and great hotels around the world, but never felt more welcome and appreciated than at this hotel. The staff responds swiftly to all requests, you never have to wait for anything at all, and they do it all with a personal touch. I am truly impressed by their attitude and service level. It says something about a company, its culture and values, when all layers of employees wears their uniform with pride, their heart on the sleeve if you will, and represents the hotel and the brand in such a good way.
Our expectations were high, but the hotel itself and the staff at Eventi exceeded our expectations by a country mile. This is the type of experience you talk about, or at least we do! Thanks again for a wonderful stay. We will be back!