We stayed for nearly 2 weeks at the Eventi in early October. We have been to New York a few times and this was by far the best location we have stayed at. An easy taxi or walk to all locations and perfect for getting about.
We stayed in a King Deluxe City View which was great. We were meant to upgrade to a Suite but the room was so nice that we decided to avoid the hassle and requested to remain in the room. This is where my minor issue occurred. On check out the bill for the 2 night adjustment was huge...we also hadn't been told it would be assuming (probably wrongly) that the rate would remain the same as we had been paying. On the day the manager did try to help and reduce things a bit but I subsequently contacted them on my return and they were able to reduce things fully for us. It was wrong not to say the rate would change when we said we would stay but the way it was handled was superb and I would not hesitate to stay again.
Back to the hotel. The room was spacious and clean. The views were great and the service in the room (both room service and cleaning) was good. The lifts were a bit slow but we were there at the same time as a large French party who all seemed to leave at the same time. Certainly nothing to moan about as it was all good fun cramming into the lift!
What I do want to highlight above anything else is the fantastic and personalised service provided by one member of the front of house, Kevin Rountree. The trip to NY was planned so that I could propose to my girlfriend. Living in Hong Kong the logistics of doing this were tricky so I contacted the front desk a few weeks before to see if someone could help. That someone was Kevin who helped arrange EVERYTHING and most of it in his free time. He was even at the proposal location (a bookshop recommended by him) to set everything up on his morning off. Honestly cannot think of anywhere that has given such a personalised service and whilst we may have got lucky with Kevin specifically we could sense that the overall vibe was that people were there to help. Kevin though we have to thank you again and hope someone gives you a promotion for your efforts!
We would stay and perhaps even plan to do so again in 2013. Hotel is great and we highly recommend it to everyone.
- Official Description (provided by the hotel):
- Eventi – a Kimpton Hotel redefines what it is to be a Manhattan hotel. Eventi is an experience as much as a destination. The Eventi Hotel's historic Chelsea neighborhood near the New York theater district, artful surroundings, intimate accommodations, dynamic meeting spaces and signature Kimpton hospitality combine into something extraordinary.Located near world-renowned art galleries and vibrant nightlife, Eventi puts you within easy walking distance of Penn Station, Madison Square Garden, the Empire State Building, Macy's and entertainment venues.Just steps outside our boutique Chelsea hotel you will find those special things that make Manhattan so exciting. ... more less
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