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“Loved our stay” 5 of 5 stars
Review of Trump SoHo New York

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Trump SoHo New York
5.0 of 5 Hotel   |   246 Spring Street, New York City, NY 10013   |  
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Ranked #52 of 457 Hotels in New York City
Berkeley, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
40 helpful votes 40 helpful votes
“Loved our stay”
5 of 5 stars Reviewed May 14, 2014

We were upgraded to a room with a territorial view of SoHo and loved our week long stay. Loved the spaciousness of the room and the bathroom was pure luxury--nice touch to have fluffy robes.Bed was a bit soft but comfortable and room was very quiet with no street noise. Fun to be able to close curtains and turn out lights from our bed. Location was perfect--we could catch just about any subway line. Staff were all helpful and friendly. The bar is very tiny and closes early and the "library" is very dark--but small quibbles. Loved the hotel!

Room Tip: be sure to get a room high enough so you don't have street noise and ask for a view.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear jaylance67,

Thank you for sharing your experience! I am very glad that you enjoyed the hotel's amenities and location, including the Control 4 system. Looking forward to welcoming you back to Trump SoHo!

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,977 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (575)
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Bath, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

We quite simply love staying here, greeted by Daniel as we walk through the door after a long flight was lovely.
Our room on the 41st floor was stunning and the service was impeccable.
It was my friends birthday and the hotel could not of done more.
I want to say a big thank you to everyone at the hotel for making this 3rd stay the best yet!
See you in November! :)

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, June 10, 2014
Dear Claire B,

Thank you very much for sharing your experience! I am very pleased to hear that you have chosen Trump SoHo and have enjoyed your time here. I will certainly pass on your kind words to Daniel and the rest of the team. We are looking forward to welcoming you back in November!

Kind Regards,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

Where do I start? We stayed here on honeymoon and it could not have been more perfect. The reception staff are so helpful and friendly. They were genuinely happy to have us stay in the hotel. The concierge were wonderful. Our room had breathtaking views over the river and it was immaculately clean. Little chocolates on the pillows every evening and many other lovely touches. The most comfortable bed I've ever slept in, I could have stayed in it for the whole week!

The location was fab. Right near the subway or walking distance from many sights. We ate in a french restaurant called Balthazar on our last night, not far from the hotel at all and highly recommend, ask the concierge about it.

Thank you so much for the time of our lives, we will be back for our anniversary!

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, June 9, 2014
Dear happybunnybun,

Thank you very much for your feedback and choosing Trump SoHo New York as your honeymoon destination! I am so glad to hear that you enjoyed your stay, the location and the assistance from our staff. Congratulations to you and we are looking forward to welcoming you back next year!

Best Wishes,
Andreas Oberoi
General Manager
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Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 12, 2014

Trump Soho is a nice hotel in a great location. I write to warn others not to expect the Trump Card program to honor the emails that the Trump Card sends promising an upgrade to a suite if one joins the Trump Card program and stays at a Trump hotel. At least at Trump Soho the hotel does not honor them. Facts: I stayed at Trump Las Vegas in December 2013. In possession of my email address, the Trump Card program sent me an email in April 2014 that said if I joined the Trump Card program and booked another stay at a Trump hotel, I would be upgraded to a suite. I booked 4 nights at Trump Soho and noted the upgrade email when I made the reservation. I called the hotel and reservations and Trump Soho to ensure the upgrade was made available. No one at Trump Card or at Trump Soho ever provided the upgrade. At the hotel I requested and was refused the upgrade. I stayed 4 nights. Lesson learned: do not expect Trump Card or Trump Soho to honor email invitations from Trump Card offering an upgrade to a suite if you book.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 19, 2014
Dear Coloradoperson,

Thank you for sharing your feedback. I am very sorry that your stay did not live up to your expectations, and I would be happy to personally discuss it with you. I can be reached at gmaoberoi@trumphotels.com or 212.842.5527.

Best Regards,
Andreas Oberoi
General Manager
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Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

It's hard to find a better property in NYC than Trump Soho. It's the perfect blend of luxury and modern, yet understated. The attache staff is amazing there, especially Michelle Castellano. They always welcome me back, and this last visit, she sent me a plate of chocolates/macarons! It's the little things like this that make you want to return. There are a lot of hotels in downtown to choose from, but this is the premiere property.

PS. Room 4103 might have the best view of all time!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, June 6, 2014
Dear Rene A,

Thank you very much for choosing Trump SoHo and sharing your experience! I will be sure to pass on your kind words to Michelle. I am so glad to hear that you have enjoyed your past stays, and we are very much looking forward to welcoming you back again.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odense, Denmark
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 8, 2014

The reception by the doorman was the most friendly we have ever received. In a sort time explained where we were and where to go for what. He seemed to genuinely care about making us feel welcome.
Check-in was carried out efficiently and we were given a room that lived up the requests we had mailed to the hotel beforehand: a ’12 series room (Because they are one of the largest) on a high floor (For the view). We were on the 36th floor.
The room had a fantastic view!! Sitting in the sofa enjoying the view at night after a long day and a good dinner is just great.
It was a large room by New York standards with quite high ceilings and large nice bathrooms.
The bed was very good – with 12 pillows!!!! 
We did not visit the restaurant.
Good place for breakfast within walking distance is Baltazars on Spring Street.
The suggestions for places for dinner offered by the concierge were all good.
Overall a great hotel. Good service.
Would love to stay again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, June 5, 2014
Dear TorbenFromDenmark,

Thank you for choosing Trump SoHo and sharing your experience! We are so glad that you enjoyed your stay. I will be sure to pass on your kind words to the rest of the team. Hopefully we will have the pleasure of welcoming you back soon!

Best Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

We're from Europe. Every time we go to New York we stay here. We were very pleased every time. It's quiet and always very (!) clean. The staff is always so very friendly and helpful.
We will always stay here because we know we'll never be disappointed.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, June 5, 2014
Dear Mary-Jane945,

Thank you very much for sharing your feedback! We are so glad that you have chosen Trump SoHo to be your home away from home. We are looking forward to welcoming you back again soon!

Best Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Address: 246 Spring Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in New York City
#26 Family Hotel in New York City
#27 Business Hotel in New York City
#40 Luxury Hotel in New York City
#51 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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