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“Best Value in NYC” 5 of 5 stars
Review of Trump SoHo New York

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Trump SoHo New York
5.0 of 5 Hotel   |   246 Spring Street, New York City, NY 10013   |  
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Ranked #43 of 453 Hotels in New York City
New York City, New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Best Value in NYC”
5 of 5 stars Reviewed April 23, 2014

An annual treat to stay in the Trump Soho for a short getaway. Rooms are great, and suites on high floors with views can't be beat. By far the tallest building in the area, so everything is unobstructed. Comparable rooms in other hotels are far more expensive. Best to book a suite with Amex Platinum and get the room upgrade to a higher floor. Suites have lots of glass, good size living room, and first rate bathrooms. Northern facing rooms are a little better, but not essential. Only negative is that the restaurant is no longer on the Amex Fine Hotels breakfast plan, so you have to do room service continental breakfast, which is only so so. However, this continues to be the perfect place to stay in the city for a fun weekend. Great hotel. Great location. Great views.

Room Tip: Higher floors are where the views are.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear Jeffrey M,

Thank you very much for your feedback! It is great to hear that you had a wonderful experience and enjoyed our views and location. American Express Fine Hotels & Resorts is our partner and we strive to always take good care of Platinum and Centurion guests. We are looking forward to welcoming you back to Trump SoHo next year!

Best Regards,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,875 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (539)
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Cheltenham, United Kingdom
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 21, 2014

As you would expect - beautifully appointed room and unobtrusive but attentive service. Location is good - just 2 blocks from Houston St metro which takes up you up town with a direct line through to Times Square and Central Park to SouthFerry for the Staten Island and the Statue of Liberty.
There are good restaurants within a reasonable walking distance as you head towards Soho down Spring Street or to nearby TriBeCa.
Amenities are excellent with a Nespresso machine in room along with iPod docking stations and electronic lighting and curtain closing programmes.
The large rooms are a good option for friends sharing as the living area with comfortable sofa bed can be totally shut off from the main bedroom and has its own WC.
Only downside is - as you would expect - breakfast, room service and mini bar prices are astronomical. Try the Starbucks across the road for breakfast instead or Anita's one block away for the full American option.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear Jen W,

Thank you for choosing Trump SoHo and sharing your feedback! I am happy to hear that you enjoyed your stay and took advantage of the wonderful location and amenities. I am sorry to learn about your breakfast experience which I will discuss with our partner the Koi Group.

We hope to welcome you back in the future!

Kind Regards,
Andreas Oberoi
General Manager
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West Flanders Province, Belgium
Top Contributor
94 reviews 94 reviews
44 hotel reviews
Reviews in 45 cities Reviews in 45 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed April 20, 2014

We booked a triple premier king room from the 30th floor on. When we arrived we needed to pay extra for an extra bed. $ 86 per night, too bad. They could have immediately noticed when booked several months ago instead of the time of check-in. Finally we were upgegrade to a 1 bedroom corner suite on the 36th floor. This was a nice touch.
The view was phenomenal, on one side, the Hudson River and on the other side view of downtown Manhattan and the Empire State Building. The room was spacious, very soft beds, beautiful bathroom with a view from your bath over the city. The staff was friendly and helpful. Breakfast we have not taken, rather expensive $ 39 per person.
Hotel location is very good with lots of nice restaurants and shops nearby. SOHO is a nice neighborhood.
Advisable. All in all a good experience

Room Tip: Take a room with skyline view from the 30th floor.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 28, 2014
Dear Belgiantravellover,

Thank you for choosing Trump SoHo and sharing your feedback. I am pleased that overall you enjoyed your stay, the views and our location. I apologize that we did not meet your expectations with our roll-away bed fee and pre-arrival communication. I appreciate your feedback as we are continuously working to improve our guest experience.

Thank you,
Andreas Oberoi
General Manager
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Chalfont Saint Peter, United Kingdom
Top Contributor
81 reviews 81 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 18, 2014 via mobile

There can't be many better views from hotels in NYC and it's worth staying in the Trump SoHo for them alone. I had an outstanding view of the Empire State Building - fantastic.
Rooms are well appointed and generally very comfy, but neither I nor anyone staying in my party could fathom the lighting system in our rooms - never did manage to work out how to turn the desk lights on. Frustrating. The rooms are also a little care worn in places - perhaps the Trump is due for a refurb?
I ate in the Koi restaurant for breakfast and the SoHi restaurant once for dinner - neither were anything special.
Oh, and allow plenty of time to get down to the lobby - just four lifts take some time to get to all floors...
Great location, though, and did I mention the view...

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear stevefowler,

Thank you for sharing your feedback. I am glad that you enjoyed our location and the beautiful views. However, I am very sorry to hear that we didn't quite meet your expectations in other aspects. We are continuously working to improve our guest experience so your feedback is much appreciated. We have an ongoing maintenance program for the rooms in place and are just about to launch a new carpet concept for all the rooms this summer. I will also discuss your experience in our food & beverage venues with our partner the Koi Group.

Kind Regards,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

The service is top notch! Everyone was very helpful and kind! Since it was husband's bday weekend I asked to be upgraded since I did have the "trump card" (trump card is free to register on line). I also ordered a small dessert tray to have in the room when we arrived. Sure enough, not only was the dessert tray in our room, they had already upgraded us into one of their king junior suites which was stunning! We were on the 19th floor and it was quiet. Nice views of the Hudson even though somewhat obstructed. The room was spotless! However, even though very clean, there were small things that could need a "refresher". Housekeeping knocked on the door early evening and would ask if we needed "turn-down" service, bottled water and chocolates. The hotel definitely made the guests feel welcomed and comfortable!

The hotel also has its own car service which is a nice new and spotless Cadillac escalade for their guests. Their car service when available will take you to where you need to go if within mile. We actually got to use the car servic twice which was a nice perk!

Finally, whatever reviews you read about he beds being comfortable....YES! Truly very comfortable and pillows amazing! If you are not comfortable with the pillows, you can call housekeeping and they will be more than happy to bring you something to your liking!

Room Tip: Ask for higher floor.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 20, 2014
Dear Suzy767,

Thank you very much for choosing Trump SoHo to celebrate your birthday! I am pleased to hear that you enjoyed your stay and took advantage of the pillow menu. The Deluxe level and above has unobstructed views of the city. We hope to welcome you back to experience that next time!

Kind Regards,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkinsfield, Canada
1 review
5 of 5 stars Reviewed April 16, 2014

My husband and I stayed at Trump Soho last week for our anniversary and loved it just as much as the first time we stayed. The staff went above and beyond to make sure we were comfortable and happy. I happened to mention it was our anniversary and they made sure to acknowledge it on more than one occasion with champagne and well wishes. Definitely worth every penny and more. We would highly recommend the hotel to anyone!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 14, 2014
Dear Amy T,

Thank you for choosing Trump SoHo and sharing your experience! I am very glad to hear that you had a wonderful time celebrating your anniversary here. Hope to see you next year as well!

Kind Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 15, 2014

it was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NY. it was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NY

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 14, 2014
Dear Denis C,

Thank you for choosing Trump SoHo and sharing your feedback! I am pleased to hear that you enjoyed the views and had a wonderful experience. Looking forward to welcoming you back in the future!

Best Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Address: 246 Spring Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in New York City
#20 Business Hotel in New York City
#22 Family Hotel in New York City
#32 Luxury Hotel in New York City
#47 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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