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“Quality accommodation in a great location” 4 of 5 stars
Review of Trump SoHo New York

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Trump SoHo New York
5.0 of 5 Hotel   |   246 Spring Street, New York City, NY 10013   |  
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Ranked #80 of 464 Hotels in New York City
Certificate of Excellence
Cheltenham, United Kingdom
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Quality accommodation in a great location”
4 of 5 stars Reviewed April 21, 2014

As you would expect - beautifully appointed room and unobtrusive but attentive service. Location is good - just 2 blocks from Houston St metro which takes up you up town with a direct line through to Times Square and Central Park to SouthFerry for the Staten Island and the Statue of Liberty.
There are good restaurants within a reasonable walking distance as you head towards Soho down Spring Street or to nearby TriBeCa.
Amenities are excellent with a Nespresso machine in room along with iPod docking stations and electronic lighting and curtain closing programmes.
The large rooms are a good option for friends sharing as the living area with comfortable sofa bed can be totally shut off from the main bedroom and has its own WC.
Only downside is - as you would expect - breakfast, room service and mini bar prices are astronomical. Try the Starbucks across the road for breakfast instead or Anita's one block away for the full American option.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear Jen W,

Thank you for choosing Trump SoHo and sharing your feedback! I am happy to hear that you enjoyed your stay and took advantage of the wonderful location and amenities. I am sorry to learn about your breakfast experience which I will discuss with our partner the Koi Group.

We hope to welcome you back in the future!

Kind Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (642)
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West Flanders Province, Belgium
Level Contributor
113 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed April 20, 2014

We booked a triple premier king room from the 30th floor on. When we arrived we needed to pay extra for an extra bed. $ 86 per night, too bad. They could have immediately noticed when booked several months ago instead of the time of check-in. Finally we were upgegrade to a 1 bedroom corner suite on the 36th floor. This was a nice touch.
The view was phenomenal, on one side, the Hudson River and on the other side view of downtown Manhattan and the Empire State Building. The room was spacious, very soft beds, beautiful bathroom with a view from your bath over the city. The staff was friendly and helpful. Breakfast we have not taken, rather expensive $ 39 per person.
Hotel location is very good with lots of nice restaurants and shops nearby. SOHO is a nice neighborhood.
Advisable. All in all a good experience

Room Tip: Take a room with skyline view from the 30th floor.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 28, 2014
Dear Belgiantravellover,

Thank you for choosing Trump SoHo and sharing your feedback. I am pleased that overall you enjoyed your stay, the views and our location. I apologize that we did not meet your expectations with our roll-away bed fee and pre-arrival communication. I appreciate your feedback as we are continuously working to improve our guest experience.

Thank you,
Andreas Oberoi
General Manager
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Chalfont Saint Peter, United Kingdom
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed April 18, 2014 via mobile

There can't be many better views from hotels in NYC and it's worth staying in the Trump SoHo for them alone. I had an outstanding view of the Empire State Building - fantastic.
Rooms are well appointed and generally very comfy, but neither I nor anyone staying in my party could fathom the lighting system in our rooms - never did manage to work out how to turn the desk lights on. Frustrating. The rooms are also a little care worn in places - perhaps the Trump is due for a refurb?
I ate in the Koi restaurant for breakfast and the SoHi restaurant once for dinner - neither were anything special.
Oh, and allow plenty of time to get down to the lobby - just four lifts take some time to get to all floors...
Great location, though, and did I mention the view...

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 21, 2014
Dear stevefowler,

Thank you for sharing your feedback. I am glad that you enjoyed our location and the beautiful views. However, I am very sorry to hear that we didn't quite meet your expectations in other aspects. We are continuously working to improve our guest experience so your feedback is much appreciated. We have an ongoing maintenance program for the rooms in place and are just about to launch a new carpet concept for all the rooms this summer. I will also discuss your experience in our food & beverage venues with our partner the Koi Group.

Kind Regards,
Andreas Oberoi
General Manager
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Fort Myers, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 16, 2014

The service is top notch! Everyone was very helpful and kind! Since it was husband's bday weekend I asked to be upgraded since I did have the "trump card" (trump card is free to register on line). I also ordered a small dessert tray to have in the room when we arrived. Sure enough, not only was the dessert tray in our room, they had already upgraded us into one of their king junior suites which was stunning! We were on the 19th floor and it was quiet. Nice views of the Hudson even though somewhat obstructed. The room was spotless! However, even though very clean, there were small things that could need a "refresher". Housekeeping knocked on the door early evening and would ask if we needed "turn-down" service, bottled water and chocolates. The hotel definitely made the guests feel welcomed and comfortable!

The hotel also has its own car service which is a nice new and spotless Cadillac escalade for their guests. Their car service when available will take you to where you need to go if within mile. We actually got to use the car servic twice which was a nice perk!

Finally, whatever reviews you read about he beds being comfortable....YES! Truly very comfortable and pillows amazing! If you are not comfortable with the pillows, you can call housekeeping and they will be more than happy to bring you something to your liking!

Room Tip: Ask for higher floor.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 20, 2014
Dear Suzy767,

Thank you very much for choosing Trump SoHo to celebrate your birthday! I am pleased to hear that you enjoyed your stay and took advantage of the pillow menu. The Deluxe level and above has unobstructed views of the city. We hope to welcome you back to experience that next time!

Kind Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkinsfield, Canada
1 review
5 of 5 stars Reviewed April 16, 2014

My husband and I stayed at Trump Soho last week for our anniversary and loved it just as much as the first time we stayed. The staff went above and beyond to make sure we were comfortable and happy. I happened to mention it was our anniversary and they made sure to acknowledge it on more than one occasion with champagne and well wishes. Definitely worth every penny and more. We would highly recommend the hotel to anyone!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 14, 2014
Dear Amy T,

Thank you for choosing Trump SoHo and sharing your experience! I am very glad to hear that you had a wonderful time celebrating your anniversary here. Hope to see you next year as well!

Kind Regards,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 15, 2014

it was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NY. it was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NYit was great ! they are very professionnal , I've never seen more efficient. we had a romm in 32nd floor and it has an incredible view on the city of NY

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 14, 2014
Dear Denis C,

Thank you for choosing Trump SoHo and sharing your feedback! I am pleased to hear that you enjoyed the views and had a wonderful experience. Looking forward to welcoming you back in the future!

Best Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed April 14, 2014

My husband and I, who live in NYC, have stayed here two years in a row -- last year, the night of our wedding (which took place down the street, at City Winery) and this year, for a nostalgic anniversary stay. We've had an amazing experience both times. The folks at check-in could not be nicer or more attentive -- and the champagne in the lobby certainly didn't make me sad -- and all the extras we requested for our room were there when we arrived, ready and waiting. The bed was insanely comfortable, I loved the bathtub-with-a-view, and we enjoyed the room service breakfast we ordered. Plus, it's super-easy to get to and from the hotel, and it's located in close proximity to lots of great places to eat and drink in SoHo, Tribeca, Chelsea and the West Village. Great hotel. Only thing I found hard was figuring out how to turn all the lights on and off. :-)

Room Tip: Ask for a river-facing room on a higher floor.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, May 13, 2014
Dear SandraGNYC,

I am so glad to hear that you have had wonderful experiences. Thank you for sharing this with us and choosing Trump SoHo once again. Congratulations on your anniversary - we hope to welcome you back next year!

Kind Regards,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Address: 246 Spring Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in New York City
#59 Family Hotel in New York City
#64 Luxury Hotel in New York City
#77 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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