Stayed here for a short business trip but I could not get any work done in my room! The views of the Hudson River and Upper Manhattan from the corner suite on the 41st floor were unreal. The front desk staff I encountered were all friendly and helpful, especially Raquel.
If I had stayed here for a week or more I probably could find some fault with the hotel or the staff, but during my short stay I had nothing but good experience.
I booked the Trump Soho through Magellan Vacations and would not hesitate to recommend them. They offer good rates compared to the hotel's website and their customer service was always super fast in responding.