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“Ready to stay again!” 5 of 5 stars
Review of Gansevoort Park Avenue NYC

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Gansevoort Park Avenue NYC
4.5 of 5 Hotel   |   420 Park Avenue South, New York City, NY 10016 (Manhattan)   |  
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Ranked #64 of 458 Hotels in New York City
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Ready to stay again!”
5 of 5 stars Reviewed July 10, 2014

Visited NYC with 2 girlfriends and did a lot of research on hotels. We were very pleased with our choice! Hotel is well decorated, fun roof top/pool, comfortable rooms, great bathroom, and friendly/helpful staff. Location is good, as you can easily get on the 6 line up to grand central or take a stroll down to Union Square.

Talk to Clancy at the concierge desk! He helped us navigate our way through Manhattan and had GREAT restaurant suggestions.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 17, 2014
Dear cjarp3789,

Thank you for the amazing review. Visiting the city with friends can be an exciting trip and we're glad Clancy and the rest of our team could help make it a success. We're elated you enjoyed our area, as it's conveniently located near some of NYC's best attractions. It was a pleasure having you and we hope to have you for another wonderful stay soon.

Sincerely,
Gansevoort Park Avenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,240 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
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English first
Vicenza, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

I love this hotel. It's centrally located, great rooftop pool with a view to the Empire State Building, the perfect city escape especially in the summer. And most important, everybody is always very nice. Highly suggested!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 17, 2014
Dear Francesco Z,

Thank you for sharing your fantastic experience. We're thrilled you continuously have an amazing stay and we're glad you always feel well-taken care of. We work hard to provide great service and we'll be sure to inform the rest of our team of your kind remarks. We appreciate your invaluable loyalty and we look forward to having you again soon.

Sincerely,
Gansevoort Park Avenue
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Kuwait City, Kuwait
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 8, 2014

Stayed at the hotel for 5 nights.
Pros:
-good location: fancy: clean: convenient

Cons:
Rooms r not sound proof with the noise from next rooms, toilets and lounge.
Swimming pool always full.

But in general, I would stay here again. Much better than 5 stars I've tried

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 9, 2014
Dear dbehbehani,

Thank you for the lovely review. We're glad you enjoyed your trip, but we sincerely regret you were inconvenienced by noise. Our reservations department will gladly accommodate special requests and next time, they will happily provide a room that meets all of your preferences. We're happy you plan to stay with us again and we look forward to providing a flawless visit. Until next time!

Sincerely,
Gansevoort Park Avenue
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Stayed over 4th of July weekend. Great party Friday evening . Outside rooftop seating made the perfect evening. Dinner at Asellina Restaurant was great. Next day spent afternoon at Rooftop Pool. Drinks and light menu was great. Clean rooms and stocked with all amenities. Nightly turndown and restock nice touch.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 9, 2014
Dear Paul081757,

Thank you for the great review. We're glad you could join us for a wonderful holiday weekend and we're thrilled you had a fantastic time. Spending July Fourth on our rooftop overlooking the NYC skyline is an ideal way to celebrate a festivity and we're delighted you were a part of it. Additionally, we're glad you enjoyed Asellina's modern twist on traditional Italian cuisine. It was a pleasure having you and we'd love for you to visit again soon.

Sincerely,
Gansevoort Park Avenue
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

My husband and I wanted to spend a night in the city as a quick little "baby-moon" getaway. The hotel and service were amazing! Alexander was the guest service agent that helped us for our stay and treated us to an upgraded room for the night. He was extremely helpful in making our time at the Gansevoort absolutely perfect and we appreciate his help. We had an amazing experience!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 9, 2014
Dear Alana T,

Thank you for the fantastic review and congratulations on your newborn! We're thrilled you chose to spend your quick getaway with us and we're glad you had a wonderful experience. We appreciate your compliments and we'll be sure to relay them to Alexander and the rest of our dedicated team. It was truly a pleasure having you and we'd love for you to visit again soon.

Sincerely,
Gansevoort Park Avenue
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Vancouver, Canada
Top Contributor
91 reviews 91 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

I had this over sized box I didn't want to take in the car on the way to the Hampton's ,the staff were kind enough to store it till we check in two days later . I knew at that first interaction we had made a great choice in booking this hotel .the staff are professional & welcoming . The room was huge! I wasn't fond of the metal frame canopy around the bed. I kept hitting my shin on it . The aircon vent blew right at our faces which was also a bummer.
The pool was a circus so we didn't use it. There seem to be a lot of people who weren't guest in it. Lots of spilled drinks in the elevator .i felt a points I was in New Orleans ( very much a party hotel) yet our room was very quite . Maybe were too old for this type of hotel ? I still would recommend it to others

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 9, 2014
Dear foodie_on_the_run,

Thank you for the detailed review. It was wonderful having you and we're glad our team could accommodate your special requests. We strive to provide high quality service and we're thrilled you found us to be efficient as well as approachable. On another note, our air conditioner's temperature can easily be adjusted, but we apologize its placement inconvenienced you. If you choose to stay with us again, our reservations department will happily offer a room that better suits your needs. Additionally, we deeply regret that our rooftop's lively ambiance did not meet your expectations. We'd love another opportunity to provide a seamless trip and we hope to have you again soon. Please feel free to contact Digital@TheGHG.com for further questions or concerns.

Sincerely,
Gansevoort Park Avenue
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1 review
5 of 5 stars Reviewed July 6, 2014

When my wife and I arrived at Gansevoort Park, we knew instantly why we chose to stay here. Bellman were courteous and the lobby was impecable. It appeared upscale but also inviting. After getting checked in, room service took a little while but overall the food was good. When we first got to our room, the perfume smell was actually a bit strong for my wife. We went down to the front desk to ask about switching rooms, and both Adam and Alexander were extremely helpful. They were more than happy to assist us with finding an alternative room, and genuinely made us feel at home. We were blown away by the level of customer service that we received. Plus the new room they moved us to itself was a great size. Overall, our stay was fantastic and we will definitely return to Gansevoort Park Ave!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, July 9, 2014
Dear Christopher S,

Thank you for the phenomenal review. We're pleased you had a wonderful experience and we're delighted that you plan on returning. Your preferences are important to us and we're glad we could accommodate your needs. Adam, Alexander and the rest of our attentive team will be thrilled to hear of your compliments as we know they look forward to your next visit. It's important to feel well-taken care of when traveling and we're glad your stay felt like home. We can't wait to have you again.

Sincerely,
Gansevoort Park Avenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gansevoort Park Avenue NYC

Address: 420 Park Avenue South, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in New York City
#22 Business Hotel in New York City
#43 Family Hotel in New York City
#48 Luxury Hotel in New York City
#61 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
The Gansevoort Park Avenue offers 249 luxury rooms and remarkable suites, most with lofty ceilings, Juliet balconies, and five fixture bathrooms. The three-story atrium lobby showcases striking herringbone granite floors, an oversized fireplace, and dramatic aubergine chandeliers. There is a signature rooftop pool for sunbathing and city-escape daydreaming and a bi-level rooftop bar + lounge wonderland. ... more   less 
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Also Known As:
Gansevoort Park Avenue Hotel New York City

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