We had a very good stay here at the end of June. Since many of the reviews regarding staying at the Gansevoort Park with children are framed as cautionary tales, I wanted to share our very positive experience.
We spent five nights here with our two elementary school age boys. We chose the hotel specifically for its outdoor pool and its location. After reading many of the reviews on this site, I contacted the hotel and asked that they give us a quiet room and to please ensure that the room was made "kid appropriate" for our arrival. Not only did the staff honor both of these requests but they also had beautiful HUGE cupcakes waiting for my boys when we arrived in the room.
The room - on the 14th floor, was well away from the elevator and we could not hear anything from the upstairs club. We did hear some street noise but that is nearly impossible to avoid in NYC. The furnishings quite frankly were one of the few disappointments of our whole stay. While aiming for an edgy look, the quality felt cheep (in fact one of our drawers was difficult to close once it was open) and the shower curtain detracted from what was otherwise a very nice bathroom. The beds were the smallest queens I've seen, but having said all of this, the room was just fine for our needs and certainly would not deter us from booking the hotel again.
I wanted to also write something about our experience with the pool as several contributors on this site complained that their family did not feel welcome. Our experience was quite different. Although there were not many kids staying at the hotel, our kids were never made to feel uncomfortable. We swam during both the quiet morning hours and the more boisterous afternoons and there was always at least one or two other children in the pool area. In the afternoons, the lifeguard handed out frozen Otter Pops which was a nice touch. Best of all, when my kids were flagging as we walked through the city in the afternoon heat, it was wonderful to have a nice pool to retreat to for an hour or two.
And finally, the location is great - especially if you are amenable to taking public transportation. There's a subway station and several bus stops just a block away, and we found many good restaurants in the neighborhood. Please note that if you do have kids, they ride free on the subway and busses (the rule of thumb seems to be if they are up to about four foot tall - give or take an inch - they are free).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 12, 2013
Report response as inappropriate
Thank you for the detailed review. We are pleased to hear about your positive stay. Cupcakes are always a perk - and a wonderful start to a fantastic vacation! We’re glad your family made the most of the city as well as our rooftop pool. As you said, our location is ideal for visitors. Next time check out one of the Broadway shows followed by a stroll through the brilliant Times Square and a meal at one of Midtown’s renowned restaurants. We love John’s Pizza in the Theater District – it’s in an old church and serves mouth-watering slices. We hope you stay with us again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.