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“Average and expensive” 3 of 5 stars
Review of Days Inn Hotel New York City - Broadway

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Days Inn Hotel New York City - Broadway
2.0 of 5 Hotel   |   215 W 94th St & Broadway, New York City, NY 10025 (Upper West Side)   |  
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Ranked #376 of 464 Hotels in New York City
Parsippany, New Jersey
Level Contributor
216 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Average and expensive”
3 of 5 stars Reviewed June 13, 2014

The place has undergone renovation. One elevator still doesn't function. The others are very slow. The front desk staff was friendly. WiFi is free but slower than dial up service. If you need to be on the upper west side, it may suffice. It's difficult to hail a cab in the area,. There is a subway station 1 block away. Look for another place if you can.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,350 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Lausanne, Switzerland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 11, 2014

I went on a business trip to NYC. The room was pretty good- on the PH floor. Staff were courteous and friendly.

The only annoyance we found was that some of the elevators did not work, and not all elevators went to the 13th floor- which was sometimes labelled as "14th", "PH" or "13th" in different places. But other than that it was a pleasant stay.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City - Broadway, responded to this review, June 24, 2014
Dear Lausanne_resident,

Thank you for sharing your experience with the travel community. I am happy that you liked our rooms and that our staff was nice. I will however, bring up your concerns to our team to work on making your next stay a perfect 10!!

Thank you,
Coral Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2014

Stayed at this hotel for 3 days in May 2014. It was chosen due to proximity to the upper west side. It was not cheap, as I guess, are most NY hotels. Turned on TV to find out it was not working. Called the front desk, they said the cable was being worked on. How long has the cable been out?? Wifi barely worked. The outside of hotel had scaffolding all around it, which looked like construction was going on. Not too happy with my stay.

Room Tip: Check if TV's are working when making reservation. Ask if construction still going on.
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 5, 2014

if anybody looking to stay in New York City but cant afford rates for the hotel near Times square then this hotel would be one of best option to stay. very well managed by George and Varun & Team though it is small hotel but they have new rooms providing the equal luxury as compared to the other times square hotels. times square is just 5min by train & 15 min by cab. very well surrounded by all facilities...Walgreen/deli/restaurants.

professional & crisp Staff.

will come back soon to stay here and of course will spread word among my friends who have the financial terms but love to travel & explore New York city.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2014 via mobile

This is not so much a hotel as it is an elaborate scam to lure money from clueless tourists. Plumbing was a disaster, wifi useless, tv not working. Complaints are recieved with standard polite remarks, but are not dealt with. What is really scary, is that the same issues that appear in most reviews here are not fixed, and seem to be permanent - hence my growing suspicion that this is a business based on screwing costumers and hotel inspectors over. Would never, ever return.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Adelaide, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2014

This experience was not a good one.
The service was average. The hotel leading towards our room smelled musty and mouldy. Our room was dark and well outdated. A queen bed only had three pillows, so we had to ask for an additional one. We were most disappointed to get into bed on the first night to discover instead of a quilt we had a thin blanket.
One night we were in bed, it was about 11pm and out of nowhere a male housekeeper was outside our door looking into a cupboard yelling and swearing about having walked up 6 flights of stairs to only find one sheet. I'll leave out some of the choice phrases he used, but he then proceeded to slam the cupboard door, and every other door he used to leave the floor. It was lucky we were both awake, otherwise he would have no doubt woke us up.
All in all, it was a really disappointing experience and I think it was very expensive for what it was.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2014

Having read several negative reviews on this hotel I was apprehensive making a booking! After a few initial queries & issues I finally got a very nice and spacious room as a solo traveller. The Staff is most helpful - they are definitely overworked at reception! I like to mention SAMDUM the Bellman, who is most friendly & obliging re Luggage Storage! TV was not working and I did have a problem with having to change Key Card EVERY day during my 7 night stay. Never got a credible answer why it was so. Due to renovation work, windows are nailed down for security reason in the lower floors! Hotel rather expensive for facilities available! Location A1. I will be back - cannot afford the Trump Tower!

Room Tip: Get a courtyard room....no spectacular view - but very quiet. I found room 616 excellent - even with...
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  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City - Broadway, responded to this review, June 3, 2014
Dear 660Agnes,
Many thanks for the kind comments about our staff, room size and our convenient location. Moreover, We would like to apologize for the inconvenience you experienced during your stay.
We truly look forward to welcoming you back and create a more memorable experience with us.
Thank you for choosing The Days Hotel Broadway!!
Regards,
Coral Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Hotel New York City - Broadway

Address: 215 W 94th St & Broadway, New York City, NY 10025
Phone Number:
Location: United States > New York > New York City > Upper West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #376 of 464 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn Hotel New York City - Broadway 2*
Number of rooms: 347
Reservation Options:
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Also Known As:
Days Hotel New York City
Days Inn New York City
Days Hotel Broadway New York
Days Broadway Hotel

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