If you are having any doubts, don't. This a great manhattan hotel and this is coming from someone who travels to NYC regularly and has stayed at several different hotels. The location is great. A block and a half from Times Square. That being said, you are not in the middle of the chaos of Time Square which was mandatory for me. We booked one of the two bedroom suites which is perfect for a family. Two rooms, one shared living room with a sofa bed and one bathroom. Here are the pros/cons:
Pros: Location is amazing. A couple of blocks to almost any subway line in the city. Any foodies out there? You will love this place. On restaurant row in Hell's Kitchen. The rooms were very clean which is always the most important thing to me. I mean really, really clean. Very large balcony with a great view of the city. The beds were comfy and the free continental breakfast was good. The room was spacious as far as Manhattan goes. The staff overall was extremely attentive. See more in cons regarding a few issues we had.
Cons: Saturday night we could hear a bit of the noise from the bars. Not the hotel's fault, but something to consider. The rest of the nights we didn't hear much. We had a few other odd issues here and there 1) none of the remote controls worked initially in our room, but as soon as we told the front desk they come up with new ones 2) only one t.v. out of the three had all the cable channels advertised in the list of channels provided by the hotel. We reported this issue, but it was never resolved. 3) we had a strange noise coming from the pipes behind our restroom. This issue was resolved by the front desk and the staff was very apologetic and accommodating. John at the front desk is great!
Overall, our stay was great and we will definitely be back!!! I agonized over the right hotel to book since i was traveling with family and a 5 year old, I made the right choice!