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“NYC visit during late April 2015” 4 of 5 stars
Review of Fairfield Inn & Suites by Marriott New York Manhattan / Times Square

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Fairfield Inn & Suites by Marriott New York Manhattan / Times Square
3.0 of 5 Hotel   |   330 W. 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018 (Midtown)   |  
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Ranked #198 of 463 Hotels in New York City
Cordoba, Argentina
Reviewer
3 reviews 3 reviews
“NYC visit during late April 2015”
4 of 5 stars Reviewed today NEW

Very comfortable rooms, staff service and breakfast buffet. Excellent location in front of Port Authority with easy access to public transportation. Cons: we stayed at 31st floor, near the SkyRoom roof bar, which has quite noisy young people activity during evenings and late night.

Room Tip: Location, transportation
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed yesterday NEW

Stayed here with my mom and dad. It is in a great location. Close to Times Square and Hells Kitchen. The only downside to this hotel is the breakfast served in plastic plates with plastic knives and forks. It had a very processed and non wholesome feel. Imagine buttering a bagel with a plastic knife. I also think they might be contributing to the earth's pollution with all that plastic ! The upside is the free Starbucks coffee served in the lobby 24/7. All that being said, room was clean and comfortable which is all you reallly need when travelling!

Stayed March 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, today
That your for posting your comments and that you had a good stay with us.
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Birmingham, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our group of 15 traveled to NYC for 4 days. The Fairfield Inn was convenient to Times Square and all moses of transportation. The hotel staff was very helpful and the rooms were great. We would definitely stay there again.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, 2 days ago
Glad to learn that you and your friends had a great time in New York City and our hotel. The hotel is so centrally located. Close to the subways, restaurants, shopping and Penn Station. Come back and enjoy the city once again. We look forward to seeing you.
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Adelaide, Australia
Top Contributor
162 reviews 162 reviews
55 hotel reviews
Reviews in 65 cities Reviews in 65 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at this Marriott...staff were helpful and rooms small but recently redecorated - bathroom is especially good. Free fast wifi is a plus as is the included breakfast. The breakfast room is busy but has fast turnover for tables. But the very big plus is its proximity to the subway just a minutes walk away....this is one great location for uptown or downtown. And last but not least, the cropped hair lovely young man (the porter) who wheeled our bags to the Amtrak station for two oldies this a.m. He deserves a pat on the back from the management. We recommend this hotel highly.

Room Tip: We were only on the 9th but think we were at the back.....it was very quiet
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, 2 days ago
Your comments are truly appreciated. We are actually adding extra seating space to reduce the wait time by over fifty percent. Hope you will come back and visit.
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Los Gatos, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean, and the room was small but very nicely decorated. The staff was extremely helpful and very courteous. I would definitely stay here again. I loved the location. It was very close to work, Time Square, Hell's Kitchen, etc.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, 5 days ago
I would like to thank you for reviewing us on Trip Advisor. Much appreciated. Hope to see you soon at our hotel once again.
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was a great find and when we visit New York in the future we will return.
The rooms are modern and clean. The staff are friendly. We found the hotel to be wonderfully placed for walking to the High Line, Empire State, Time Square and so much more. One big benefit is that while the hotel is close to all the action it is very quiet. We could hear no traffic noise from Penn Station (8th Ave) which is a stones throw from the hotel. They offer free unlimited WiFi which not many New York hotels do. There is a breakfast buffet which is ok for grabbing a quick bit though the breakfast room is very small and you will struggle to find a seat if you aren't an early riser.
All in all this is a go value hotel for families, travellers or people in on business.

Room Tip: Request a room with a view on one of the higher floors. They are quieter and the view is lovely.
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  • Stayed January 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, 5 days ago
Your rave review of the hotel is much appreciated. We are truly blessed to be located in such an area that it makes it easy to walk to restaurante, the theatre, shopping, subways and Penn Station. Hope to see you again in the near future. Have a wonderful summer!
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Portugal
Top Contributor
66 reviews 66 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time that I saty with my husband. The hotel has improved but not enough. The breakfast is much better, because there is an organization to arrange table. The food is the same, except that one day per week they have ham and cheese.The dishes and cutlery are plastic that is bad for the environment. I don't understand because in the room they appeal for the environment, to be aware of the use of the bath towel. It's nonsense. The room is small but very clean and confortable. The staff is very friendly and professional. The location of the hotel is very good.

Room Tip: Ask for rooms in the midlle of the building, because on the top the hotel was a disco or something l...
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Green Features: Like I said, it makes nonsense because they appeal to be aware of the bath towel use and that they give us plastic plates and cutlery for breakfast.
  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fairfieldinn330, General Manager at Fairfield Inn & Suites by Marriott New York Manhattan / Times Square, responded to this review, 5 days ago
Thank your for your constructive criticism. It is through these comments that we grow and become better. Was very happy to learn that our staff took care of you and that your enjoyed the service. We would love to use normal cutlery during our breakfast service, but due to space constraints, we are unable to do this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites by Marriott New York Manhattan / Times Square

Address: 330 W. 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#164 Family Hotel in New York City
#167 Business Hotel in New York City
#169 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Fairfield Inn & Suites by Marriott New York Manhattan / Times Square 3*
Number of rooms: 244
Official Description (provided by the hotel):
Our 244 guest rooms include Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours and in room and Complimentary High Speed Internet. Centrally located just minutes from Times Square, Theatre District and transportation that will take you anywhere throughout New York City. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City

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