Had a good time in the Fairfield Inn & Suites last october. Stayed there for 5 nights and I got a fresh bottle of water everyday, clean towles when I used them and left them on the floor & the staff was very kind. There's a bar on the top floor of the hotel and you have a beautiful view at night over the city!
The location of the hotel is perfect with Time Square and metrostations just around the corner!
Absolutely advisable for a nice, comfortable stay!
The staff is always there to help and greet you, a special ''concierge'' helps you with all your questions and even makes reservations at restaurants as you prefere.

Let me preface this review by stating that I am a Marriott Platinum Premier member. I travel extensively for business and average 75 nights a year in a Marriott property. I have stayed all over the world, almost always in a Marriott property. I do so primarily due to my expectation of a certain level of service and a consistent welcoming experience. As the title of this review states, this was the worst Marriott experience ever. The snooty, unfriendly, unyielding and unwelcoming Erica at the front desk was the sole culprit. Her lousy attitude when we attempted to check in was enough for myself and my family to call Marriott, cancel the reservation and rebook at the much more welcoming, friendly and accommodating Marriott Marquis. I should have known what to expect from the reviews on this site and when I received an email the day before our stay from the hotel asking for the number in our party and oddly stating that I should ensure the credit card on file is accurate or the reservation may be cancelled. That is a first for me. And by the way, calling yourself a boutique hotel and putting disinterested people in positions to interact with guests does not make you a boutique hotel.
We had requested an early check in, both when reserving the room and in responding to the odd "welcoming" email. Check in is 4pm, check out 11am. Arrived around 12:30, paid $38 to park in the OFFSITE parking garage dragged multiple bags into lobby only to be told that no rooms were ready. I get it, a early check in request can not be guaranteed, but the pleasure on Erica's face as she repeated this in a condescending tone was enough to make me want to leave then and there. It did not help matters that while we were waiting for a bellman to store our bags, another guest approached the desk and was given a room.
Checked back at 2:30 and was again,in a condescending and RUDE manner, told there were NO clean rooms. NONE and the we would have to wait till 4pm. Under the circumstances, I would have rolled with it, had she been pleasant, had she been a tad accommodating. You are telling me that check out is at 11am and 3 1/2 hours later you don't have one lousy room w/ 2 double beds? REALLY? If this is true, this property has more issues then unfriendly staff, a seedy location (sex shops and a bus terminal) inconvenient parking and a developing bad reputation. So no clean rooms in 3 1/2 hours but in next 1 1/2 hours, for 4:00 check in the hotel would be ready?? This was not the case. This was an unfriendly, unyielding front desk clerk(although she claimed to be a manager) lording what little power and influence she has, in the most misdirected manner.
I asked to speak to the GM Ron Bhandari, but was told he was gone for the day. Until this property under goes a major upgrade in their hospitality training I expect to continue to read reviews like this. It's funny how one persons attitude can make or break a persons opinion. I will never book this hotel again, I will never recommend it. There are too many better options. If this is how they treat one of Marriotts most loyal customers, how do you think the average visitor would be treated?
Mr. Bhandari, read your less then favorable reviews. What's the common thread? You have your work cut out for you.

I have stayed at the hotel from the 26th of October to the 2nd of November right trough hurricane Sandy.
We had a very nice stay, friendly staff and good location, close to the subway and main tourist hotspots. The room was clean and comfortable maybe not the biggest room on earth but spacious enough for a family of four and two suitcases. We didn't spend much time in the room as we were always out to enjoy the amazing city of New York. Our room was on the 4th floor which made easy for us to use the lift. The few times we did use the lift we didn’t encounter any problem. Breakfast is nice and free, the selection of food could be improved in order not to be the same everyday.
On our last day we didn’t have any arrangement in place to get to the airport, but the hotel concierge arranged everything for us and we treated ourselves to a limo ride.
I am a flight attendant and I use hotels quite often and I can easily say that this hotel is good value for money especially if you are looking for a good location and a nice place to sleep.

Some reviews mention the long wait for elevators at busy times, and the cramped breakfast room,which we definitely noticed but despite this we had a great stay. Check in was easy, staff were polite and helpful. The public areas are definitely not spacious, but we had no problems. Room was clean, reasonably spacious, and well equiped. It was also quiet as it was at the back of the hotel. We've stayed in New York before and suffered from rooms that were too close to the streets and the noise that comes from passing traffic, and police/fire sirens.
Other reviews also mention sex shops and downmarket bars on the same street. Yes, they are there, but we never felt ill at ease about them - just walk past. The Port Authority (bus terminal) is opposite the hotel which is a bit of a mixed blessing but we found it handy for the shuttle bus to Newark Airport. This was $16 each way, and the buses went every 15 minutes apparently. The trip was about 40 minutes, and was painless. I'd recommend the shuttle bus as a cheap way to get into town from Newark.
Times Square is a five minute walk away. All Broadway theatres are in walking distance. Great value location at the heart of New York.