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“Great Price, Unique floor Plan, Close to Financial district and Canal Street” 3 of 5 stars
Review of Comfort Inn Manhattan Bridge

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Comfort Inn Manhattan Bridge
2.0 of 5 Hotel   |   61 - 63 Chrystie Street, New York City, NY 10013 (Chinatown)   |  
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Ranked #216 of 453 Hotels in New York City
New London, Connecticut
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Great Price, Unique floor Plan, Close to Financial district and Canal Street”
3 of 5 stars Reviewed December 7, 2013

This hotel is interesting, its clean, (For comfort inn standards) I had a two room loft that looked out over the financial district as well as the Manhattan Bridge. The hotel definitely shows its age as well as wear and tear, but for a NYC hotel and the price you pay, its not that bad. The check in process was very quick as i was earlier than normal check in time and I was Checked right in. They arrange transportation for me during the day if I need to attend meetings and just overall great experience

Room Tip: Away from elevator. High Room Small elevator
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, December 30, 2013
We appreciate your reivew of our hotel, so we can improve our hotel based upon feedback. Thank you for staying with us. We are glad you enjoy the neighborhoods around us. We hope you will stay with us again the next time you are in NYC.

Best Wishes,

Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2013

The staff was very helpful whether fixing a beeping smoke detector within minutes, arranging car service to the airport or allowing us to store our luggage for over 7 hours. The hotel is clean and the breakfast more than expected. The price was right too. A B and D subway stop is only about a block away and access to the 4,5,6 N, Q, J and Z within a 10 minute walk on Canal street making it easy to get around. The only draw back is the intercity buses that load next door.

Room Tip: Higher floors and rooms towards the back will be quieter.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
Thank you so much for your kind words about the staff and our hotel. We are so glad to hear you enjoyed your NYC stay with us. I will certainly celebrate your comments with my team. The bus loading can create crowded sidewalks in the mornings. Luckily they are not around most of the day. We hope that you will stay with us the next time you are in NYC.

Best Wishes,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 1, 2013

We arrived at 10:00am, 6 hours prior to checkin. We thought we 'd leave our bags and go out for awhile, but (even without asking) they offered to check us in immediately. We were in our room soon after. The room was small, but very clean. (I'm a stickler about that!) bed was very comfortable. They provide breakfast in a common area, and coffee and tea is always available.
Location was great for us. It's in the middle of Chinatown, close to Little Italy and Soho. We were there to go to a wedding in Soho.
The biggest and best thing about this hotel was the staff. They were very friendly, and helpful. Plus, the cost was very reasonable for NYC. We booked thru the Comfort Inn website and got the advance purchase rate that is prepaid. You can't beat it.
Don't hesitate to stay here. You won't regret it!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
WOW - we can't ask for any better recommendation than your review! Thank you so much for staying with us at the Comfort Inn Manhattan Bridge and taking the time to review our hotel. The Advanced Purchase rate for Choice Privilege members is a fantastic deal. Choice Privilege membership is free and can be done online or at any of our Choice Hotels front desks. I am glad you were able to take advantage of the discount. We look forward to your next stay with us.

Best Wishes,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 1, 2013

Stayed here on 11/29 to 11/30, Check in was quick and easy, staffs are very friendly, always willing to help with a smile.

Room was big, furnitures might need a little touch up, restroom was clean and lots of space, unlike some other hotels/motels. And their Internet was quick.

It provided On site Parking now. (For a fair price, it is Manhattan you know lol)

Close to Chinatown(Canal Street and Bowery street) and a short walk away to the subway station to Time Square and other local sites.

Good value, good services, what else can you ask for?

Will sure be back next time around. Thank you.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
It is great to hear that our hotel met your needs while you were in NYC. Thank you for sharing your experience with others. Just a note that the attached parking garage is not operated by the hotel, so you have to pay them cash directly. They do give our guests a discount and run a great operation. We look forward to your next stay with us.

Best Wishes,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2013

Stayed here from November 11th till the 18th. Our room was a 2 story room on the 10th floor. New clean bathroom, big comfy bed and an amazing view of the Manhattan bridge and Downtown. The location is perfect. Walking distance to everything you'd want to do in the Lower East side and a block from Grand station which can get you to midtown in 10 minutes.
My only complaint and the reason I won't be staying here again was the staff. Or one staff member to be specific. After breakfast one morning my partner and I were sitting in the lobby waiting for some friends to arrive when the staff member in question asked us if he could help us. We replied that we were just waiting for some friends to which he responded with a request to prove we were guests of the hotel. He caught me off guard so I replied with our room number....it turns out that wouldn't suffice and he insisted on seeing our room card! It was so surreal that I couldn't get my wits about me to tell him to take a hike. I was shocked. This is so unprofessional and totally unacceptable. Will not be returning here, ever.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
I sincerely apologize about the poor way you were treated at our hotel. That is completely unacceptable. I will certainly address it with my team, and provide better training. Thank you so much for sharing your experience, so we can improve. We would love to have you give us another opportunity the next time you are in NYC. Contact me personally below and I will ensure your are cared for.

Sincerely,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
126 reviews 126 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 27, 2013

A property that sits within China town and a stones throw from many landmarks. Broadway, Soho and Greenwich are only a 15 minute walk away.

The rooms are clean, functional and bathrooms updated. When I say updated I mean it. The bog standard bath tub in 97% of all hotels has been replaced with a shower, fresh new tiles and amenities you would like.

The most amazing aspect about this hotel is that it has on site parking. Yes, you heard me....on site parking and when I say this you would know how very rare this is in Manhattan.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
Thank you for sharing your experience at our hotel with the readers at TripAdvisor. I love the location to walk to the distinct neighborhoods of Manhattan. Great shopping and restaurants are all around us. We do have a few bathtubs for those that really want them, but find many travelers really enjoy the contemporary tile shower. It is very nice to have onsite parking. It is owned and operated separately from the hotel, but they offer a discount to our guests and take very good care of our mutual guests. It is important to note that they only accept cash though. We look forward to your next stay with us.

Best Wishes,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mazamet, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 25, 2013

Hotel is clean, breakfast is generous, subway nearby.
but the best part is the quality of the peoples working at the hotel, always there to help, very friendly and professional.
If you have a group to manage i will highly recommand Miss Briana Chen, comming from Europe it was difficult for us to find and easy way to manage the Hotel reservation, Miss Chen made it simple for us in a very professional manner.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Comfort Inn Manhattan Bridge, responded to this review, January 22, 2014
Three cheers for Briana. I am so thrilled to hear that your group enjoyed their NYC trip and the time at the Comfort Inn Manhattan Bridge. Thank you so much for selecting our hotel for your stay and taking the time to review the hotel. I will certainly celebrate your kind words with Briana and our entire team. We look forward to your next stay with us.

Best Wishes,
Gwen D Lytle
General Manager
212-925-1212
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Manhattan Bridge

Address: 61 - 63 Chrystie Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#199 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Manhattan Bridge 2*
Official Description (provided by the hotel):
The Comfort Inn® Manhattan Bridge hotel is ideally located in the Lower Eastside of New York City, providing easy access to all the best this area offers. Local points of interest like the Manhattan Bridge, Chinatown, Little Italy, the New York City Financial District, Wall Street and Ground Zero are all within walking distance from this New York City, NY hotel. Additional attractions include: -Jacob K. Javits Convention Center -Broadway Theater District -Rockefeller Center -United Nations -Times Square New York is easy to explore thanks to this hotel's close proximity to subway and train stations. Countless entertainment venues, world-class shopping opportunities and unique eateries can be found in the vicinity. Free Parking available Only with our Park and Stay Package Only (oversize Vehicle additional charge). ... more   less 
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Also Known As:
Comfort Inn Manhattan Bridge Hotel New York City

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