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“Awesome Stay!” 5 of 5 stars
Review of Hilton Club New York

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Hilton Club New York
4.0 of 5 Hotel   |   1335 Avenue of the Americas, 37th and 38th Floors of the Hilton New York, New York City, NY 10019 (Midtown)   |  
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Ranked #150 of 464 Hotels in New York City
Certificate of Excellence 2014
New York City, New York
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
“Awesome Stay!”
5 of 5 stars Reviewed January 1, 2009

My friend and I stayed at the Hilton Club this past May and we had an awesome time! We arrived very early and although we weren't able to check in right away, they offered us use of their gym to freshen up after an 8 hour overnight bus ride. When we went back a second time to check in they bumped us up to a better room so that we wouldn't have to wait any longer. Our room was newly decorated and we definitely felt like we were getting our money's worth!

This hotel is in the perfect location if you are planning on staying in midtown. It's steps away from Rockefeller Center and minutes away from times square. It gives you a great experience without having to stay right in the middle of the business that is times square.

Booking our stay was very simple and the Hilton had the best rate we could find considering the location. We booked our trip 4 days before we arrived in the city, but the staff was very quick to help us over the phone.

This was my third time visiting NYC, but it was definitely the best trip so far, and our stay at the Hilton had a lot to do with it.

  • Liked — The room and the comfortable beds!
  • Disliked — That we couldn't stay longer!
  • Stayed May 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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292 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2008

This is kind of a mixed review since our stay started off really badly but ended well. It left me with conflicting feelings about our stay.
My wife and I stayed at the Hilton Club for four days. We had just flown in from Europe and arrived at the Hotel around `1am and were very tired. We had pre-payed the entire stay and reserved a King non-smoking about 5 months in advance.
When we got there we were informed that Hilton does not hold the actual room request, just the room itself. What a shock! We assumed because we reserved and paid for a King room that we would get that, but apparently the policy is written otherwise. Instead We were given a queen room for the night with an extremely noisy plumbing problem that kept us up. We were promised a King room the next night-- but that just meant we had to pack our stuff and move again.
To Hilton's credit they were very cordial and offered us a free dinner. Also when I requested a room on the Executive floor they accommodated for all the trouble they had put us through.
The location was very good though...walking distance to Rockefeller Plaza, Radio City Hall, Broadway shows and Times Square.

All in all, for the price I expected more but they did make up for it since the executive floor should have cost us $100 more per night but they did not charge us.
I would probably stay there again if the price were right and I had to.

  • Liked — Location, Executive Lounge
  • Disliked — Check-in; housekeeping service
  • Stayed October 2008, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Club New York

Address: 1335 Avenue of the Americas, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#23 Spa Hotel in New York City
#82 Family Hotel in New York City
#105 Luxury Hotel in New York City
#151 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hilton Club New York 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Hilton Club New York is superbly located on the 37th and 38th floors of the renowned Hilton New York offering the immediate convenience of a full-service hotel. Located in the heart of thriving midtown Manhattan, the surrounding ten-block neighborhood offers some of New York's most notable treasures. The Hilton Club New York offers an exclusive check-in on the 37th Floor just for Hilton Club hotel guests and features Studio, One and Two-bedroom Suites. The accommodations are elegantly appointed and offer numerous amenities to help capture the contemporary sophistication of Manhattan. As if the fantastic accommodations weren't enough to complement your stay in Manhattan, the Hilton Club New York offers a Club Lounge that has a daily complimentary Continental Breakfast (6:30am - 10am), complimentary soft drinks, coffee, tea, cookies and fruit (12pm - 7pm) and a Nightly Manager's Reception offering complimentary beverages and hot and cold hors d'oeuvres (5pm - 7pm). Lastly, guests of the Hilton Club have charge privileges at the restaurants, fitness center, spa and retail outlets of the Hilton New York. ... more   less 
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Also Known As:
Hilton Club New York Hotel New York City
Hilton New York City

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