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“Fantastic Boutique Hotel” 5 of 5 stars
Review of Smyth - a Thompson Hotel

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Smyth - a Thompson Hotel
5.0 of 5 Hotel   |   85 West Broadway, New York City, NY 10007 (TriBeCa)   |  
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Park, Dine & Snooze
Ranked #34 of 461 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
1 review
“Fantastic Boutique Hotel”
5 of 5 stars Reviewed 4 days ago NEW

I love staying at the Smyth. Comfortable, well designed, great location - calm of Tribeca with a subway right outside. Last visit Franck the concierge couldn't have been more helpful. My flight was cancelled and he saved the day.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 3 days ago
Dear KatieTor,

Wow...thank you for the wonderful review about our hotel and our Concierge Franck! We are so happy he was so helpful.

We look forward to welcoming you back and please feel free to contact me directly at gmpedrodias@thompsonhotels.com

Best,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    44
    6
    2
    2
    0
See reviews for
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24
Solo
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our Receptionist Anta was very friendly and took good care of us. She was never tired of being courteous making sure to great us with a heartfelt smile.
Rooms are comfortable.The hotel is in a great location in the heart of TriBeCa . Walking distance from ground zero and Brooklyn bridge. We will come back.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 5 days ago
Dear Bundypeggy,

Thank you for your wonderful review about Anta we are so happy to have her as part of our team!

We look forward to welcoming you back and please feel free to contact me at gmpedrodias@thompsonhotels.com should you need assistance in your next booking.

Best,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I recommend this hotel as the room is comfortable and chic with exceptional customer service. Affordable pricing for a new york hotel and central location to other eateries and activities. I would definitelystay here again.

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 1 week ago
Dear Nyc26Z,

We are so happy to know you enjoyed your stay with us and can not wait to welcome you back!

Warm regards,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
126 reviews 126 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First the good things:

1. The service is excellent....from the doorman to the check in people to the cleaning staff....all are courteous, friendly and helpful.

2. The room size is huge for NYC, especially the bathrooms.

3. The room is quiet. No street noise and nothing from the other rooms or elevator.

4. The room is immaculate.

5. The toiletries are nice quality.

6. Internet is free.

7. The restaurant has plenty of healthy options.

8. Shower pressure and hot water are good.

The issues:

1. My mattress was too soft.

2. The room decor is somewhat stark....white and grey. While I am not a big fan of hotel art, something on the walls or a bit of color would be nice. Without any art or color, the room felt cold.

We stayed at the Smyth to attend an awards ceremony on Wall Street. The location for this event was good, but the Smyth is pretty far away from things in midtown. The neighborhood, however, is great....nice to walk around.

The hotel is pricy, even for NYC.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 2 weeks ago
Dear Coralyn G,

Thank you for your wonderful comments about our hotel and our amazing staff.

I am sorry that you found the bed too soft as want to ensure maximum comfort for our guest. With our location we are a bit further from Midtown so that we can offer that truly residential vibe and with the train right in front of the hotel you can be to midtown in less than 15 minutes.

We do hope to welcome you back in the future and please feel free to contact me directly at gmpedrodias@thompsonhotels.com.

Warm regards,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salinas, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at the Smyth hotel and first ever trip to NY. The staff made it easy and highly enjoyable from check in to check out. GREAT hospitality! The location was great as well. The hotel is very clean and elegant. My room was very spacious and the beds were amazing! I traveled with a friend so we were ecstatic about the size of the bathroom and the fact that there was a very large mirror with great lighting outside of it. It made it very easy for two girls to get ready everyday! We stayed for 4 nights and housekeeping was magnificent in helping us keep our room in order and made it a pleasure to come back to after long days. The front office employees are a great team and nothing short of amazing. Each and every one of them were very nice and personable. We had the chance to chat with Enoch, the assistant manager who was lovely and Blaise and Sandy, well, we just adored them. They were the first faces we seen when walking in each day. Both gentlemen were very helpful in answering any questions, giving directions, restaurant suggestion, getting us cabs and assisting with our luggage and they were even a pleasure to just chat and laugh with on our way in or out. Seeing Lisa when dragging ourselves in after a very long night was a pleasure as well. The staff alone is our main reason for wanting to return. We can not wait to visit the city again and will definitely be staying at the very impressive and upscale Smyth hotel so they should be expecting to see the two Cali girls who over packed and still forgot everything again! What a phenomenal experience!

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 2 weeks ago
Dear Janelle H H,

Wow! Thank you for the wonderful comments I am so happy to know that our amazing staff day or night exceeded your expectations!

We look forward to welcoming you back soon and please feel free to contact me directly at gmpedrodias@thompsonhotels.com to assist with your next booking.

Kind regards,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my third trip to the Smyth Hotel in Tribeca – never a disappointment. Tom – the door man from before was spot on an Amanda who check me in was very hospital and professional. The room was spacious – but I am always amazed by the size of the bathroom that impresses me. Too many hotels in NY – just don’t have the space and you feel like you are operating in a small closet. This is the first time I had breakfast at the down stairs restaurant. The services were excellent and the breakfast reminded me of the ones my Dad used to make on Sunday mornings. Good choice!

Room Tip: All the rooms I have stayed at are good. Of course the higher you are up the more you are away from...
See more room tips
Green Features: Great staff, easy access to the metro with an excellent resturant attaached.
  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 2 weeks ago
Dear Les G,

Thank you for your loyalty and we are so happy to know that Amanda and Tom continue to show you a wonderful time!

We look forward to welcoming you back soon!

Best,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a fabulous time at this hotel. Front desk was very helpful. I mentioned that it was my daughters sweet 16, and she was surprised with a small cake in our room that night. Really great experience.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro D, General Manager at Smyth - a Thompson Hotel, responded to this review, 3 weeks ago
Dear Susan W,

Why thank you so much for a wonderful review. We are so happy that you enjoyed yourself and we made your daughters birthday so special.

We look forward to welcoming you back soon.

Best,
Pedro Dias
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Smyth - a Thompson Hotel

Address: 85 West Broadway, New York City, NY 10007
Phone Number:
Location: United States > New York > New York City > TriBeCa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in New York City
#9 Romantic Hotel in New York City
#25 Luxury Hotel in New York City
#95 Business Hotel in New York City
#242 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Smyth - a Thompson Hotel 5*
Number of rooms: 100
Official Description (provided by the hotel):
Smyth, a Thompson Hotel, is an intimate 100 room hideaway with spacious residential rooms and suites. Smyth is just steps away from Freedom Tower, Financial District and many boutiques, restaurants, parks and cultural attractions that compose the thriving neighborhood of Tribeca. Guests enjoy Little Park, acclaimed Chef Andrew Carmellini's seasonal restaurant, and classically inspired cocktails served in Evening Bar. The hotel offers luxury amenities such as complimentary town car service and twice daily housekeeping service. ... more   less 
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Also Known As:
Smyth Hotel a Thompson

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