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“First Rate Hotel” 5 of 5 stars
Review of West 57th Street by Hilton Club

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West 57th Street by Hilton Club
4.0 of 5 Hotel   |   102 West 57th Street, New York City, NY 10019 (Midtown)   |  
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Ranked #119 of 463 Hotels in New York City
Certificate of Excellence 2014
NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“First Rate Hotel”
5 of 5 stars Reviewed May 8, 2014

Room was immaculate with modern furnishings and bathroom. Extremely comfortable King bed. Staff was friendly and welcoming. Excellent location...near park,Carnegie Hall, Russian Tea Room, theater district, shopping. Asked for courtyard view for quiet.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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694 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Washington Township, New Jersey
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2014

My husband and I are Hilton Grand Vacation Club owners for a Las Vegas property and came here to see the Big Apple. Because space is at a premium, this GVC gives priority to those having this as their home resort. They get the nicer accommodations, a breakfast, and possibly some other perks. That said, our hotel room was nice, although a little on the small side. I was told it was a junior suite, but to me it was the size of a normal hotel room. The location is perfect. Central Park, Times Square, 5th Avenue are within walking distance. The staff was very friendly and helpful. Our major complaint is that there is no signage. We drove right by without realizing it and you can't just drive around the block.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellesley, MA, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

The location on 57th street is central to everything in NYC. Every visit makes you feel pampered, especially taking showers with the terrific shower heads. Staff is always helpful and responds to your requests. I liked being contacted prior to showing up confirming Hilton's understanding of what I expected when I arrived.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

Wonderful location just down the block from Carnegie Hall and the Russian Tea Room. Nice rooms - clean and well appointed. Staff was very friendly and attentive and they always followed up to be sure that we were satisfied. Not much equipment in the Gym but it was functional for a quick workout. Great place to spend a week or a weekend.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 29, 2014

Recently stayed at this property and enjoyed my stay. Friendly staff and right around the corner from Letterman, Caberet, and Times Square. Close to Central Park and Carnegie Deli and a place I would stay often. Room was definitely Manhattan-sized but was very clean. Enjoyed the entire trip and the hotel certainly helped.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

Very nice rooms and a great location. Room service available, but no in-house restaurant. Staff friendly and helpful. Good to use as a home base and plan activities from there. No pool or spa. (Although I believe a spa has services available for use at a nearby location)

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 28, 2014

We stayed for 9 nights over the Easter break, Easter was very busy but then it got less crowded. Great location, the BEST staff! Especially the lady who was in the lounge from 5-7, (can't remember her name :( ) and all the staff in the lobby and at the door! Very happy!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West 57th Street by Hilton Club

Address: 102 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#65 Business Hotel in New York City
#86 Luxury Hotel in New York City
#91 Romantic Hotel in New York City
#132 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 161
Official Description (provided by the hotel):
West 57th Street by Hilton Club is Hilton Grand Vacations' newest hotel in the heart of midtown Manhattan. Located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom Suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. No trip to New York would be complete without a little pampering and preening and West 57th Street by Hilton Club will indulge its guests with our brand new Spa Merge. Located on the ground floor of the hotel, this award-winning spa is sure to impress. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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