I stayed for one night on July 1 because the group I was traveling with made their reservations here. I haven't seen the reviews of anyone else, so maybe this is old news. I was on the 30th floor and the rooms were huge, which was great. The hotel is very grand and elegant from the lobby to the rooms. It is definitely a little worn (the upholstery on the chairs in my room was thread bare in some places and torn); the furniture was a little beat up; etc. I didn't care though, because it still felt like a really nice place. The furniture was all gigantic, hardwood, and very stately looking. The desk in the room was also extra large. There was a big flat screen TV mounted on the wall, which was nice (except that it was hard to see from the desk and it couldn't be angled in that direction). I took some pictures (attached), but I don't know that they do the room size justice. The turn down service was particularly interesting. Besides putting a towel on the floor by the bed and laying out slippers (I have only seen that a few times before), the maid had put a towel out on the bathroom counter, and had taken my toobrush and toothpaste out of my toiletries bag and arranged them on the towel. I thought it was a nice, if strange touch. I didn't eat in the hotel, so I can't comment on the food. I paid $35 extra to face West (I have no idea what the view would have been in the other direction) and had a beautiful view of the City and St. Patricks Cathedral. I don't know if it was worth $35, but it was a nice view. My big criticism is the business center on the fifth floor. I forgot my laptop and needed internet access. The cost was absurd: $5 "service fee" just to get on a computer and $1 for each minute of use. I think they said the first 5 minutes were free (except for the $5 "service fee"). I did ask about upgrading to executive lounge services, which included a room (with food) with three computers offering free internet access. But that upgrade was $75 and I just wanted the computer access, not the food. From my standpoint, they might as well not offer the computer services on the fifth floor because the cost is absurd.

We stayed at the Palace for 3 nights in June. Having not been to Manhatten before, we were told to stay in Midtown to be easy travel to the galleries, the park, and for easy access to downtown.
The Palace is in a great location, only one block from the shopping of Rockefeller Center, and a short walk to the park.
The hotel is excellent. Very understated and comfortable. Aside from it's opulent looking entrance, the lobby is small and welcoming. The staff and service is exceptional. We were often on the concierge desk asking for recommendations for dinner and activities. Concierges David and Diego were very attentive and helpful, answering all of questions and giving us great recommendations.
The rooms very larger than we expected and nicely appointed. Beds were very comfortable and linen immaculate. Rooms were always made up when we went out, even for a short time. We would always return to a fully made up room, and they never disturbed us.
Great gym faciliaties too. But it's the service and staff that make this hotel.
I would highly recommend this hotel for both family and business travellers.

The hotel is in an excellent location for Midtown Manhattan and you can get a taxi easily anywhere else.

However I have to disagree to a certain extent with some of the other reviews on this site.

Upon entering the hotel i thought it looked slightly dated and although it is meant to be 'old world' decor it didn't look original just slightly chintzy. The same is to be said for the corridors which were particularly depressing. The rooms are a good size and very clean and the bed was very comfortable, we also had a great view. Again though the rooms could do with some updating and the bathroom was well below standard. There was no separate shower and the bathroom is very small and feels more 3* than 5*.

The staff were very helpful and it was not an awful place to stay but having stayed in Four Seasons hotels on a number of occasions this fell way short of expectations.

The hotel was very opulent on first impressions with lots of gold leaf and chandeliers, rows of receptionsits and other staff, and was full of business people in city clothes, making us feel rather scruffy having just flown over from a beach stay in the Keys.. Our room was quite large by NY standards, and furnished in classic style furniture plus flat screen television. The bathroom was OK with a bath but no separate shower and didn't really come up to expectation bearing in mind the grade of the hotel. The internet was expensive, over $16 per day unless you were in the Tower where it was free, which made us feel like 2nd class guests. Reception did try to sell us an upgrade when we arrived to a room with a view of a park but we didn't take up the offer!

The cleanliness was very good and the room maids were very diligent. We didn't take a car to NY as it is not necessary for a stay there but I belive the hotel had a car park but don't know the cost. We also ate out as NY is full of exciting places to eat and drink so can't comment on the quality of food.